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The Hard Truth About Soft Skills: Soft Skills for Succeeding in a Hard Wor
 
 

The Hard Truth About Soft Skills: Soft Skills for Succeeding in a Hard Wor [Kindle Edition]

Peggy Klaus
4.5 out of 5 stars  See all reviews (23 customer reviews)

Print List Price: $14.99
Kindle Price: $10.99 includes free wireless delivery via Amazon Whispernet
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Sold by: HarperCollins Publishers
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Editorial Reviews

From Publishers Weekly

Whether near the beginning or end of a career, Klaus (BRAG! The Art of Tooting Your Own Horn Without Blowing It) sees future professional growth dependent upon identifying and correcting self-sabotaging interpersonal behavior. Klaus illustrates each behavior's professional importance with stories from her work as a career coach. These soft skills run the gamut from handling critics (including one's own internal critic) to bragging. Her practical advice is delivered in the conversational style of a one-on-one session with a personal coach. The learn-by-example counsel may be helpful for those entering such situations as annual performance reviews—whether giving or receiving them—and public speaking. The volume is recommended for those who are in need of a more personable approach to rising up professionally. (Feb.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Review

“This is a good book to read with a notebook at your side, in case you spot anything you’ve been doing to hold yourself back in the workplace.”

Product Details

  • Format: Kindle Edition
  • File Size: 290 KB
  • Print Length: 207 pages
  • Page Numbers Source ISBN: 0061284149
  • Publisher: HarperCollins e-books (October 13, 2009)
  • Sold by: HarperCollins Publishers
  • Language: English
  • ASIN: B0012GTZDE
  • Text-to-Speech: Enabled
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (23 customer reviews)
  • Amazon Best Sellers Rank: #184,986 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Customer Reviews

23 Reviews
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Average Customer Review
4.5 out of 5 stars (23 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

90 of 92 people found the following review helpful:
2.0 out of 5 stars Story after story, May 21, 2010
This book is extremely heavy on anecdote. Nearly every page has one or two "real life" examples illustrating the author's points. As a result, the book is very easy to read, but it's not very instructive.

If you are impressed by the abundance of 5-star Amazon reader reviews, you shouldn't be. Many of them look like shills: they're heavily clustered at the start of the book's availability; the reviewers have no other reviews; many mention the author by her first name and describe her personality rather than the book itself. It's really sad that so many authors, publishers and agents feel they are entitled to "game" the Amazon review system.
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42 of 45 people found the following review helpful:
3.0 out of 5 stars Be nice. Ok, got it., May 15, 2008
More or less a book about being nice at work. More of general guidelines as opposed to structured advice on learning to deal with people. Perhaps a good launch pad, but a little thin in content.
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13 of 15 people found the following review helpful:
4.0 out of 5 stars Very good, but not great., December 28, 2009
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It's a good book, but definitely not definitive. I'd consider it more of a "primer" than anything because it doesn't go into great depth or detail. It's only 175 pages so I got through it in two nights; it's a very easy read. Most of it seemed like refresher (which I admittedly needed) from other books I've read or training I've taken. Another reviewer wished she'd had this as a college graduation present - actually, this would be a good book for anyone just starting their first job, simply to create awareness of the importance of soft skills. Since finishing this book, I've started reading "Secrets to Winning at Office Politics", which goes much deeper into the topic, and so far, I'd highly recommend it.
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More About the Author


You may have seen Peggy Klaus on Nightline, the Today Show, and 20/20 or read her advice in the Wall Street Journal, Fortune, Newsweek, The New York Times, BusinessWeek, and O magazine. You may know her as the "brag lady" or--as one newspaper called her--a "bragologist" because of her popular book, BRAG! The Art of Tooting Your Own Horn Without Blowing It (Hachette Books Group, Hardcover 2003, Paperback 2004). Or you may know Klaus for the soft skills savvy she promotes in her second tome, The Hard Truth About Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner (Collins, January 2008).

For more than a decade Klaus has provided communication and leadership training programs, keynotes, and executive coaching at leading corporations and organizations worldwide. Her client list reads like a who's who of Fortune 500 companies, including firms such as JP Morgan Chase, MasterCard, Computer Associates, Chevron Corporation, Deloitte, General Mills, Goldman Sachs, The National Football League, Pacific Gas & Electric Company, American Express, Mattel, Booz Allen Hamilton, Kaiser Permanente, and PriceWaterhouseCoopers, among others. She reaches thousands each year through her workshops, keynotes and executive coaching.

With advanced degrees in drama, speech, and theatre from London's Royal Academy of Music and the Drama Studio, Klaus began her career as an actor and classical singer. She then moved to Hollywood to become a producer, director, and coach who worked with actors, comedians, musicians, and broadcast news talent for productions at Paramount Studios, Warner Brothers, ABC, CBS, and NBC TV, among others.

In the mid 90's, Klaus started getting panicked calls from friends on Wall Street and in Silicon Valley asking for help with their presentations at industry and press conferences, client meetings, and congressional hearings. Applying the same performance and communication techniques that she used successfully with stage, television, and film performers, Klaus left Hollywood behind to start Klaus & Associates. She quickly earned a reputation for teaching business professionals how to bring their best, most authentic and dynamic self to every situation.

Taking her message from the boardroom to the classroom, Klaus has lectured to students and faculty at the University of California, Berkeley Haas School of Business, Boalt School of Law, and the Harvard School of Public Health & Sciences. She has also served as lecturer at Harvard University's Kennedy School of Government and School of Public Health; Wharton's Executive MBA Program; the University of California, Davis MBA Program; Pepperdine University School of Law; and Smith College's Executive MBA Program. Klaus currently sits on the board of the Young Women's Leadership Network and has served as a member of the Women's Leadership Board of Harvard's Kennedy School of Government, the Financial Women's Association of San Francisco Board, and on the SAGE Scholars Advisory Board at the University of California, Berkeley.

Following her passion for working with youth, in early 2004 Klaus launched BRAG! Connections, a unique program in which teen girls are paired with professional women to learn and practice networking and self-promotion skills. Continuing her work with youth, she developed the educational curriculum, Soft Skills 101: Lessons for Teens on Getting Ahead at School, at Work, and in Life.

When she is not coaching, training, lecturing, making television appearances, or giving keynotes in the US, Europe, and Asia, Klaus can be found in Berkeley, California, where she lives with her husband and their adorable pup, Ernie.



Popular Highlights

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&quote;
Realize that a positive attitude is one of the most valuable assets you can possess. It creates far-reaching ripples both internally and externally, affecting everything around you. &quote;
Highlighted by 34 Kindle users
&quote;
A bad attitude often comes from feelings of impotency or helplessness. You can improve your attitude immeasurably by putting together an action plan for moving past these feelings. &quote;
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&quote;
Soft skills encompass personal, social, communication, and self-management behaviors. They cover a wide spectrum of abilities and traits: being self-aware, trustworthiness, conscientiousness, adaptability, critical thinking, attitude, initiative, empathy, confidence, integrity, self-control, organizational awareness, likability, influence, risk taking, problem solving, leadership, time management, and then some. &quote;
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