Most helpful critical review
38 of 47 people found the following review helpful
Marketing Identical Ingredients Complete vs Skin Coat
on September 2, 2012
My dog had what appeared to be hot spots and I had an upcoming vet appointment to remove two warts (and have a pathology biopsy done for cancer).
I had seen that a lot of the pet supplement reviews on Amazon included products that were so bad in smell or taste that the pets would not take them. And the prices were often as expensive or more than people vitamins.
I had seen HardyPet on Amazon and checked out their website which includes FOUR primary formulations (for wafer LARGE hard pills). One version was (1) COMPLETE for combined, overall health (2) JOINT (3) IMMUNE (4) COAT/SKIN.
The website was cheaper than Amazon, so I ordered ONE EACH of COMPLETE (and) SKIN/COAT with shipping coming to approx $100
OK ... when I got them in the mail, I CHECKED THE INGREDIENTS ON THE DIFFERENT BOTTLES to see what the differences were. Especially since SKIN/COAT claimed to help recovery from Hot Spots, Allergies etc
HardyPet's webpage describes (quote) "our HardyPet Complete and Joint/Immune/Skin formulas"
SURPRISE - they are IDENTICAL INGREDIENTS, but with a DIFFERENT LABEL and slightly different claims or emphasis on the different product pages.
I just sent a complaint email to their website, where the only contact is either phone or "info@" I told them that "This is dishonest and at best misleading."
I will now consider other competing companies such as VetriScience OR NutraMax OR NuVetLabs. As I understand it their is no regulation of this industry and quality varies as well as bad contaminant levels such as LEAD. Consumer Reports has not done anything on testing so I'll have to research online.
-- I've received an email reply from HardyPets with an apology for the confusion with identical ingredients on both bottles, but their explanation was (quote) "All of the HardyPet supplements include the same "core" ingredients with variations of ratios between products."
I see their use of identical ingredients as an Accounting/Production cost saving measure (for them).
For me at 50 cents a wafer, or more seriously if my dog ever gets Cancer and I'm trying everything I can to keep her alive (short of chemo and radiation) I would prefer that their other product "IMMUNE" would have more different ingredients than just a change in the ratio.
These "wafers" are also nickel sized HARD tablets that my dog REFUSES to touch. I have to break them up and hide them under cottage cheese for her to eat them.