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Harvard Business Review on Effective Communication (Harvard Business Review Paperback Series) Paperback – August 25, 1999

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Since 1984, Harvard Business School Press has been dedicated to publishing the most contemporary management thinking, written by authors and practitioners who are leading the way. Whether readers are seeking big-picture strategic thinking or tactical problem solving, advice in managing global corporations or for developing personal careers, HBS Press helps fuel the fire of innovative thought. HBS Press has earned a reputation as the springboard of thought for both established and emerging business leaders.

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Product Details

  • Series: Harvard Business Review Paperback Series
  • Paperback: 224 pages
  • Publisher: Harvard Business Press; 1 edition (August 25, 1999)
  • Language: English
  • ISBN-10: 1578511437
  • ISBN-13: 978-1578511433
  • Product Dimensions: 8.4 x 5.4 x 0.6 inches
  • Shipping Weight: 8.5 ounces
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (8 customer reviews)
  • Amazon Best Sellers Rank: #463,352 in Books (See Top 100 in Books)

More About the Author

Chris Argyris is the James Conant Professor of Education and Organizational Behavior Emeritus at Harvard University. He has consulted to numerous private and governmental organizations. He has received many awards including thirteen honorary degrees and Lifetime's Contributions Awards from the Academy of Management, American Psychological Association, and American Society of Training Directors. His most recent books are, Flawed Advice and the Management Trap (OUP, 1999), and Reasons and Rationalizations (OUP, 2004). A chair professorship was established in 1994 at Yale University. He is a Director Emeritus of Monitor Group.

Customer Reviews

Most Helpful Customer Reviews

31 of 37 people found the following review helpful By R. T. Rue on February 21, 2002
Format: Paperback
Though the collection of articles may at first seem sort of old (the oldest is from 1957), the content is very apropos for today. While building a Training Roadmap for our company, I found articles that I think will be extremely useful for a wide range of positions.
What first attracted me was the article on "Listening to People", where I found the clearest presentation on why our listening fails. Even better, it tells how we can improve our listening as a skill that has to be learned.
The next article on "How to Run a Meeting" was enlightening, almost literally! I rushed into my boss' office with new insights on why certain meetings had to be held and how they should run.
I haven't read word-for-word the whole book, rather I've read some others and skimmed some others. That sampling seems to indicate they're all of the same quality.
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22 of 29 people found the following review helpful By Jack Reader on July 22, 2005
Format: Paperback
Talk about efficive. This book has increased my comunication effictiveness 110%. The articles are very inciteful. Before I read this book my meetings went terrible. I was rarely a project lead. This book showed me how terribily incompetant I really was. The book Effective Comunications completly undressed me. Then, I let its articals dress me with confidence. People pay attention in my meetings and they are productive in a new way.
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6 of 8 people found the following review helpful By Mario M. Vittone on August 29, 2006
Format: Paperback
Didn't get five stars because some of the articles are a little dated. Updates from a time after e-mail was invented would be helpful. Fernando Bartelome's article is worth the price of the book all by itself.
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17 of 25 people found the following review helpful By A Customer on May 10, 2000
Format: Paperback
I already own five of the paperbacks in the Harvard Business Review series. The articles in it are really state-of-the-art in the field the book is about. And so it is in the case of the Harvard Business Review on Effective Communication. I appreciate the chance to read what the most important authors have to say in short articles, not in long books. The articles are long enough to understand and give many good ideas worth working on.
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