Harvard Business Review on Effective Communication (Harvard Business Review Paperback Series) [Paperback]

Harvard Business School Press (Compiler)

Book Description

Series: Harvard Business Review Paperback Series | Publication Date: August 25, 1999

With topics that include how to run a successful meeting, change frontline employees' behavior, and build effective management teams, this indispensable volume offers useful tips for all businesspeople. The Harvard Business Review Paperback Series is designed to bring today's managers and professionals the fundamental information they need to stay competitive in a fast-moving world. Here are the landmark ideas that have established the Harvard Business Review as required reading for ambitious businesspeople in organizations around the globe. Articles include: Listening to People by Ralph G. Nichols and Leonard A. Stevens; How to Run a Meeting by Anthony Jay; Creative Meetings Through Power Sharing by George M. Prince; Nobody Trusts the Boss Completely--Now What? by Fernando Bartolome; Skilled Incompetence by Chris Argyris; The Hidden Messages Managers Send by Michael B. McCaskey; Reaching and Changing Frontline Employees by T.J. Larkin and Sandar Larkin; and How Management Teams Can Have a Good Fight by Kathleen M. Eisenhardt, Jean L. Kahwajy, and L.J. Bourgeois, III.

Editorial Reviews

About the Author

Since 1984, Harvard Business School Press has been dedicated to publishing the most contemporary management thinking, written by authors and practitioners who are leading the way. Whether readers are seeking big-picture strategic thinking or tactical problem solving, advice in managing global corporations or for developing personal careers, HBS Press helps fuel the fire of innovative thought. HBS Press has earned a reputation as the springboard of thought for both established and emerging business leaders.

Product Details

• Paperback: 224 pages
• Publisher: Harvard Business Press; 1 edition (August 25, 1999)
• Language: English
• ISBN-10: 1578511437
• ISBN-13: 978-1578511433
• Product Dimensions: 8.2 x 5.3 x 0.9 inches
• Shipping Weight: 8.5 ounces
• Average Customer Review: 4.0 out of 5 stars  See all reviews (7 customer reviews)
• Amazon Best Sellers Rank: #114,301 in Books (See Top 100 in Books)

More About the Author

Chris Argyris is the James Conant Professor of Education and Organizational Behavior Emeritus at Harvard University. He has consulted to numerous private and governmental organizations. He has received many awards including thirteen honorary degrees and Lifetime's Contributions Awards from the Academy of Management, American Psychological Association, and American Society of Training Directors. His most recent books are, Flawed Advice and the Management Trap (OUP, 1999), and Reasons and Rationalizations (OUP, 2004). A chair professorship was established in 1994 at Yale University. He is a Director Emeritus of Monitor Group.

Customer Reviews

Most Helpful Customer Reviews

31 of 37 people found the following review helpful:

5.0 out of 5 stars Breadth of articles that help business communication work, February 21, 2002

By 

Chaddie the Man "Rock Is Rotting My Brain" (FORT WAYNE, IN USA) - See all my reviews

This review is from: Harvard Business Review on Effective Communication (Harvard Business Review Paperback Series) (Paperback)

Though the collection of articles may at first seem sort of old (the oldest is from 1957), the content is very apropos for today. While building a Training Roadmap for our company, I found articles that I think will be extremely useful for a wide range of positions.

What first attracted me was the article on "Listening to People", where I found the clearest presentation on why our listening fails. Even better, it tells how we can improve our listening as a skill that has to be learned.

The next article on "How to Run a Meeting" was enlightening, almost literally! I rushed into my boss' office with new insights on why certain meetings had to be held and how they should run.

I haven't read word-for-word the whole book, rather I've read some others and skimmed some others. That sampling seems to indicate they're all of the same quality.

22 of 29 people found the following review helpful:

5.0 out of 5 stars Best Comunications Book Ever!, July 22, 2005

By 

Jack Reader (Yes thats my real name.) - See all my reviews

This review is from: Harvard Business Review on Effective Communication (Harvard Business Review Paperback Series) (Paperback)

Talk about efficive. This book has increased my comunication effictiveness 110%. The articles are very inciteful. Before I read this book my meetings went terrible. I was rarely a project lead. This book showed me how terribily incompetant I really was. The book Effective Comunications completly undressed me. Then, I let its articals dress me with confidence. People pay attention in my meetings and they are productive in a new way.

6 of 8 people found the following review helpful:

4.0 out of 5 stars Solid and Insightful (as expected), August 29, 2006

By 

Mario M. Vittone (Hampton Roads - Virginia) - See all my reviews
(REAL NAME)   

This review is from: Harvard Business Review on Effective Communication (Harvard Business Review Paperback Series) (Paperback)

Didn't get five stars because some of the articles are a little dated. Updates from a time after e-mail was invented would be helpful. Fernando Bartelome's article is worth the price of the book all by itself.