Harvard Business Essentials Guide to Negotiation [Paperback]

Harvard Business School Press (Compiler)

Book Description

Series: Harvard Business Essentials | Publication Date: July 1, 2003

Negotiation--whether brokering a deal, mediating a dispute, or writing up a contract--is both a necessary and challenging aspect of business life. This guide helps managers to sharpen their skills and become more effective deal makers in any situation.

Editorial Reviews

About the Author

Harvard Business Essentials The Reliable Source for Busy Managers The Harvard Business Essentials series is designed to provide comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Drawing on rich content from Harvard Business School Publishing and other sources, these concise guides are carefully crafted to provide a highly practical resource for readers with all levels of experience. To assure quality and accuracy, each volume is closely reviewed by a specialized content adviser from a world class business school. Whether you are a new manager interested in expanding your skills or an experienced executive looking for a personal resource, these solution-oriented books offer reliable answers at your fingertips.

Product Details

• Paperback: 192 pages
• Publisher: Harvard Business Review Press (July 1, 2003)
• Language: English
• ISBN-10: 1591391113
• ISBN-13: 978-1591391111
• Product Dimensions: 9.3 x 6.1 x 0.6 inches
• Shipping Weight: 4.8 ounces (View shipping rates and policies)
• Average Customer Review: 4.2 out of 5 stars  See all reviews (12 customer reviews)
• Amazon Best Sellers Rank: #34,922 in Books (See Top 100 in Books)
  • #43 in Books > Business & Investing > Management & Leadership > Negotiating

Customer Reviews

Most Helpful Customer Reviews

36 of 40 people found the following review helpful:

4.0 out of 5 stars Solid but nothing special, June 22, 2004

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Jaewoo Kim "OB-Wan" (Santa Monica, CA) - See all my reviews
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This review is from: Harvard Business Essentials Guide to Negotiation (Paperback)

This is a good first book to buy if you want to understand the fundamentals of negotiation. I thought the first 40 pages were very thought provoking. The rest seems to be fillers. If you already know and understand what BATNA is, then don't bother buying this book. The the book's explanation of BATNA and its importance in all negotiation is worth its price and your time.

12 of 14 people found the following review helpful:

5.0 out of 5 stars Negotiating Fundamentals, December 21, 2006

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Elijah Chingosho "Dr Elijah Chingosho" (Nairobi, Kenya) - See all my reviews
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This review is from: Harvard Business Essentials Guide to Negotiation (Paperback)

The "Harvard Business Essentials Guide to Negotiation" is an excellent introductory book for laying out the essential basic elements of successful negotiations. Step-by-step, the book explains the necessary skills that one requires to carry out effective negotiations.

The book explains the distinction between distributive and integrative negotiation. Distributive bargaining seeks to divide up a fixed amount of resources resulting in a win-lose situation whereas integrative bargaining seeks one or more settlements that can result in win-win outcomes. Integrative bargaining is preferable to distributive bargaining because integrative process builds long-term relationships and facilitates being future partners. It bonds negotiators and enables them to leave the negotiating process feeling that they have all won. The reason why distributive bargaining is prevalent in organizations is that parties are often not open with information and neither are they candid about their concerns. There is often lack of trust and empathy.

The book also describes the concept of BATNA, that is, the best alternative to a negotiated agreement or the lowest acceptable value to an individual for a negotiated agreement. Any offer that you receive that is higher than your BATNA is good and by the same token, you cannot expect the other party to accept an offer that is lower than their BATNA.

The book also highlights other essential elements to a successful negotiation including the need to prepare and plan, being clear about the ground rules, justifying issues on the negotiating table, bargaining and resolving conflicts as well as closure and implementation

The book is well written and is easy to understand and follow. Recommended reading for beginners to negotiation.

26 of 34 people found the following review helpful:

5.0 out of 5 stars An Essential and Invaluable Introduction, July 20, 2005

By 

Robert Morris (Dallas, Texas) - See all my reviews
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This review is from: Harvard Business Essentials Guide to Negotiation (Paperback)

This is one of the volumes in the new Harvard Business Essentials Series. Each offers authoritative answers to the most important questions concerning its specific subject. The material in this book is drawn from a variety of sources which include the Harvard Business School Press and the Harvard Business Review as well as Harvard ManageMentor®, an online service. I strongly recommend the official Harvard Business Essentials Web site (www.elearning.hbsp.org/businesstools) which offers free interactive versions of tools, checklists, and worksheets cited in this book and other books in the Essentials series. Each volume is indeed "a highly practical resource for readers with all levels of experience." And each is by intent and in execution solution-oriented. Although I think those who have only recently embarked on a business career will derive the greatest benefit, the material is well-worth a periodic review by senior-level executives.

Richard Luecke is the author of several other books in the Essentials series. Once again, credit him with pulling together a wealth of information and counsel from various sources. In this instance, he was assisted by a subject advisor, Michael Watkins, who is an associate professor at the Harvard Business School who does research on negotiation and leadership. Together, they have carefully organized the material as follows.

First, they examine various types of negotiation (e.g. distributive and integrative) and then introduce four key concepts: BATNA (i.e. best alternative to a negotiated agreement), reservation price, ZOPA (i.e. zone of possible agreement), and value creation through trades. Next, they shift their attention to nine steps of preparation to consummate a deal; "table tactics" when engaged in negotiation; FAQs about price, process, and "people problems; barriers to agreement (e.g. negotiating with "die-hard bargainers"); mental errors (e.g. irrational expectations); the importance of establishing and then cultivating various relationships; negotiating for others (i.e. the functions of independent and non-independent agents); and finally, negotiation skills which build organizational competence (e.g. continuous improvement and using negotiation as an organizational opportunity). I especially appreciate the fact that, at the end of each of the ten chapters, a "Summing Up" section is provided which focuses on key points and, later, facilitates a review of the book's narrative. I am also grateful for "Useful Implementation Tools" in the Appendix.

Years ago, the eminent psychologist Carl Rogers recommended three separate but related steps when one is involved in a negotiation of any kind. First, identify the issues on which both "sides" agree and set them aside. Next, agree to concessions, compromises, etc. on other issues and then set them aside. Finally, isolate the issues which remain and focus on them. This approach usually (not always) achieves, eventually, a mutually acceptable and (preferably) mutually beneficial agreement. Experts suggest that negotiation should not be viewed as a Zero Sum Game. If at all possible, the ultimate agreement should be a Win-Win for everyone involved.