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Best Books of the Month
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Product Details
Paperback: 272 pages
Publisher: Harvard Business Press; 1 edition (January 2000)
Since 1984, Harvard Business School Press has been dedicated to publishing the most contemporary management thinking, written by authors and practitioners who are leading the way. Whether readers are seeking big-picture strategic thinking or tactical problem solving, advice in managing global corporations or for developing personal careers, HBS Press helps fuel the fire of innovative thought. HBS Press has earned a reputation as the springboard of thought for both established and emerging business leaders.
Acquiring required skills and tools to effectively manage or mitigate crises is essential to the success of modern organizations. `Harvard Business Review on Crisis Management' is a collection eight essays presenting new ideas and concepts on how to manage, mitigate crises and other related key issues in a rapidly changing business environment. Some of the essays in this collection are written by leading management consultants and CEOs. Topics covered include; `strategic approaches to product recalls', `leadership', `what happens when an executive defects' and how companies can develop better media policies and plans as part of crisis management and preparedness. My favorite is Norman R Augustine's essay titled `Managing the Crisis You Tried to Prevent'. In this well researched essay, Augustine describes six stages of a crisis drawing lessons from several well-known crises. The important issue emerging is that "almost every crisis contains within itself' the seeds of failures as well as the "roots of failure." Drawing quotations from Shakespeare and Oscar Wilde, the author provides very useful insights into understanding, managing and preventing a crisis. This book is a useful tool for executives and managers who need to upgrade their knowledge or gain access to leading experts on topics related to crisis management.
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This is one in a series of several dozen volumes that comprise the "Harvard Business Review Paperback Series." Each offers direct, convenient, and inexpensive access to the best thinking on the given subject in articles originally published by the Harvard Business School Review. I strongly recommend all of the volumes in the series. The individual titles are listed at this Web site: [...] The authors of various articles are among the world's most highly regarded experts on the given subject. Each volume has been carefully edited. Supplementary commentaries are also provided in most of the volumes, as is an "About the Contributors" section that usually includes suggestions of other sources that some readers may wish to explore.
In this volume, the reader is provided with eight articles. Given when they first appeared in the HBR (1994-1999), some of the material is dated but the core concepts remain relevant. Here are some questions and comments that indicate issues the various contributors examine:
How to manage the crisis you tried to prevent? (Norman R. Augustine)
What can be an effective strategic approach to managing product recalls? (N. Craig Smith, Robert J. Thomas, and John A. Quelch)
How was Continental Airlines "saved"? (Greg Brennehan)
What to do when a key executive defects? (Anurag Sharma and Idalene F. Kesner)
How to formulate and then implement an effective media policy? (Sandi Sonnenfeld)
Note: Five experts respond to a fictitious scenario and offer their advice.
After layoffs, what to do next? (Suzy Wetlaufer)
Note: Five experts offer their advice on how to revive morale at a company in another fictional case study.Read more ›
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Without having to dredge through a plethora of material to find what you're looking for, you can use it to quickly flick through for refence material, checklists and guides.
A handy tool for any workplace....
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