Most Helpful Customer Reviews
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14 of 16 people found the following review helpful:
5.0 out of 5 stars
The language of retail, June 23, 2002
I'll start with the bad first: this book is too long, the essays are of uneven quality, and the layout is poor (if you are trying to read it, that is, and not just look at it). That being said, I think the overall product is excellent. This authors do not seek to answer questions but, instead, to raise them. Why is retail facing a crisis? How will advances in IT affect retail? What is changing about how we buy, what we buy, and why we buy?The authors' premise is that shopping is a living entity, one with survival on its mind. Retail, they claim, has evolved as other beings have evolved: Some advances are foreseen while others come through chance, but all advances are in response to external forces. In the case of retail, the dominant relationship is between the shop and the shopper. As the shopper changes, so must the shop evolve, write the authors. That this work is not a completed whole, but rather a piece where some assembly is required by the reader, is important in making this book work. The authors do not and cannot answer all their questions. The idea of "ulterior motives" - which teases at the implications of increased use of IT in retail and urban planning - is, to me, the central issue. The authors note the shift from "how does spacial design affect people" to "how does information design affect people". They note the importance of this shift for the future of shopping and present a history of retail as the vocabulary for which readers can begin to discuss these questions. Because the authors have taken on the task of teaching the language of retail, readers may feel as if they are back in grade school English class - slogging through page after page of seemingly useless information that is not neccessarily connected to the next bit of information. However, if you spend some time playing with this information - looking at each bit of knowledge as building blocks that can be moved about and repositioned next to other bits of knowledge to uncover new and different patterns - this book comes alive.
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20 of 26 people found the following review helpful:
2.0 out of 5 stars
excessive as ussual, April 11, 2002
It arrived just when i was needing it. Malls, shopping, consumerism, no-spaces, junk-spaces, the artificial-scape...finnaly Venturi&Brown met Koolhaas..(as i already suggested) but, despite all these, i still find it hard to pay such a thrilling money just because they didn't take the work of selecting the material. It seems to me lately that information grows endlessly and nobody is paying care to the "old customed" thing of selecting, choosing what's really important. IF THE BOOK WERE HALF ITS SIZE IT WOULD BE WORTH. As it is not, i must blame the authors for their happy "cut and paste and get the money" editorial strategy. I'm sad to say that i had to read it all and swallow even the most unmature essays to get to this conclusion. I suggest a combined reading of it with "No Logo" to get to an ecstasyc state of annoyment and claustrophobia.
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17 of 23 people found the following review helpful:
5.0 out of 5 stars
The Retail Experience in 800 pages, March 17, 2002
If you work in retail management or are just curious (like me) about why and where folk shop, invest in this 800-page visual extravaganza. The key to survival with "Shopping" is page 27, where the contents are, and I suggest you turn over the page corner so you can find it easily. The rest of the book is text mixed up with a kaleidoscope of color photos, charts, maps, text panels, black pages, and color photos with white copy, etc, etc. The pace never slows down! Actually, it is not as bad as that because each of the 45 chapters starts on a spread and the right-hand page is always bright yellow with black type.Naturally, the text covers all the big subjects, like Victor Gruen versus Jon Jerde (these are the guys you can blame/praise for all those malls) and everything else to do with shopping past, present, and into the future. I found very intriquing a chapter called Replascape, about companies that make artificial trees and shrubs for your local mall--and to keep up the pretense, in some locations, they are watered regularly. A large part of the book focuses on the U.S., but the rest of the developed world is not ignored. Shop till you drop in Europe, Japan, South America, Asia.... I would have liked an index in a book this size, but I still think the publishers should be proud that they have produced such an amazing book at a very affordable price. Will that be cash or charge?
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