"This book is an excellent guide to helping business professionals understand knowledge management concepts and the required commitment and culture to successfully deploy a knowledge strategy within organizaitons. It provides a foundation and implementation framework for turning corporate knowledge into market value." -- Elizabeth Bluemke, CMA; Intellectual Capital Manager, CMA Canada
Prior to joining LGS, Jan was the President of Duffy Consulting Group Inc., an independent management consulting firm and a partner with an international professional services firm. A frequently published author and respected speaker, she has chaired and participated in many confrences, symposia, and seminars and has guest lectured at North and South American universities.
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