Most helpful critical review
12 of 12 people found the following review helpful
Factory defect on disc S4 D3 was the deal breaker
on February 16, 2014
I was skeptical about ordering this set based on past negative experiences the dreaded "coin holder slot" packaging. But Amazon put it on sale for $139.99 so I took a shot, ordering from Amazon (as opposed to a third party seller) so that I would not get burnt if I had an issue with the discs. So glad that I did.
I spent HOURS checking all 72 discs. About 50% of the discs had either scratches or glue residue (thanks to the cut rate coin holder packaging) and required cleaning with a soft clot. I knew I would have to discard the original packaging because reinserting the discs would subject them to further damage.
Given all that, the S4 D3 disc was the deal breaker.
When played in my DVD player, this disc skips the standard CBS splash screen when you first load it and starts to play the first episode on the disc ("Burning Ice"). It is then possible to navigate back to the episode menu, However, two of the episodes that should be on the disc ("A Matter of Mutual Concern" and "Nine, Ten -- You're Dead" are COMPLETELY MISSING. They are listed on the episode menu, but when you select them and hit play, you are presented with pieces of "Burning Ice" (already on S4 D3) and "Bait Once, Bait Twice" (which is in it's entirety on S4 D4) instead of the expected episodes.
This must be a manufacturer defect. Three other buyers have pointed out problems with this S4 D3 disc on the boxed set.
Strangely, I see no mention of the problem in the review for stand alone Season Four set.
Needless to stay, my boxed set is on it's way back to Amazon, who, to their credit, issued a no questions asked refund.