363 of 367 people found the following review helpful
4.0 out of 5 stars A Wireless N Range Extender that WORKS AS ADVERTISED!
I was skeptical about this product due a lack of reviews on the net but decided to take the plunge...
My wireless network consists of a Belkin Wireless N Router (F5D8233-4)using WPA,WPA2 w/ TKIP+AES security and the Hawking range extender has no problem communicating with it.
I chose to forgo the setup CD and went directly to the web interface to set...
Published on November 16, 2008 by Jason B
103 of 113 people found the following review helpful
1.0 out of 5 stars Fix for "Drops Internet Connection Repeatedly"
2/9/09 New information to modify below review, which I gave one star:
I have discovered that the extender's inability to maintain lock occurred with WPA2-PSK (AES) security set. I reset security to WPA-PSK (TKIP) and the extender now seems to work fine. I hope this saves people the trouble I went through to get it to work. I would now rate the extender four stars...
Published on January 26, 2009 by Bob A.
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10 of 10 people found the following review helpful
4.0 out of 5 stars Had to sweat to make it work,
This review is from: Hawking HWREN1 Hi-Gain Wireless-300N Range Extender (Personal Computers)So here is the deal. Got it shipped overnight from Amazon for just $4 extra let me share with you my experience. I
I have a Netgear WNR3500 N router with WPA AES setup, I hooked the Hwren1 extender to the router dowloaded the latest version of the install wizard from Hawking went through the set up and clicked OK the extender rebooted I went over to my wireless N laptop did a site survey, well sure enough Hawking Extender shows up, selected it put in the WPA AES code it connected immediately--- but then came the slap in the face: NO INTERNET CONNECTION" so i hooked up the Extender up again with the router and skipped the wizard and went through the 192.168.1.240 web page setup every thing went smoothly.... And.... same damn problem no Internet connection.
So I called the dreaded tech support which btw is very far from where I live (India) well, the guy was speaking from script, I mean "NO CLUE" so I went back to square 1 but to no avail.
I was ready to throw the p o s out the window.
Outta frustration decided to call tech support again and let them have it.
But the nice Indian lady asked me in a thick accent- Sur did you set the channel???
That was my light at the end of the tunnel. Since Netgear N routers have a setting "300 Mbps" and when you select that you cannot select a fixed channel it only goes from 1-5 6-7 8-11. So that was the reason the Hwren1 could not get an Internet connection. So i lowered it to 145 and selected channel 11 and behold---- I was surfing the world wide web with ease!
After it was all set and done my 2 story house dosnt have an inch of dead spot.
And btw it DOES work with WPA AES!!!!
Lucky me I didn't give up on the darn thing.
I gave it 4 stars because of the hell it gave me to set up, but as far as operational it deserves 10 stars.
Remember this device WILL work for you if you don't give up like I was about to do
Cheers. AMAZON ROCKS!
9 of 9 people found the following review helpful
1.0 out of 5 stars Highly rated product but didn't work for me,
This review is from: Hawking HWREN1 Hi-Gain Wireless-300N Range Extender (Personal Computers)I purchased the Hawking HWREN1 range extender and received it quickly. It looked like setup would be a breeze. On the last step of the setup wizard it saved the settings and then tried to reboot. After about five minutes it failed with a 'try again' message. I tried again 3 or 4 times and then called tech support. After about a half hour working on it with support, they told me it was defective and I should return it. I packed it up and sent it back. Amazon overnighted a new one right away (have always had great service from Amazon). The new one came today and I went through the setup process again. Same thing on the last step - 'try again'. I tried everything I could think of - shut down both hardware and software firewalls, pinging to determine if it even existed - the works. To no avail. So back it's going tomorrow for a refund. The whole idea behind getting this was that the signal at the other end of the house was weak from the router and the computer at that location kept dropping out. Now I have a 100' cat5 cable coming in a couple of days - just going to hard wire the far computer into the network.
This unit has some great rave reviews and, since two in a row showed the same symptom, I am strongly leaning toward believing that it's something specific to my network.
12 of 13 people found the following review helpful
1.0 out of 5 stars Does Not / May Not Work With AT&T DSL Service,
This review is from: Hawking HWREN1 Hi-Gain Wireless-300N Range Extender (Personal Computers)I ordered this because there were solid reviews and a decent price on Amazon. That was a big mistake and has led to my first ever Amazon review. In case you stop reading here, my advice is to buy something else if you have the 2Wire700 router/modem that AT&T provides for its DSL service.
After getting it, I first followed the self-install CD but that led to an error message. Then, I called Hawking tech support and they told me I needed to adjust router settings, but they had no idea how to do that. So, I had to get off the phone with them and call AT&T just to verify that I knew what I was doing with the router settings. After talking to AT&T, I tried to reconnect the Hawking, but that cut out all of my internet servies. Next, I restored internet service and called Harking tech support a second time, but this person did not really know what he was doing, put me "on hold," and went away for 15 minutes at which point I needed to go (having spent about 3 hours trying to get this device to work with my router). On the next day, I tried again, but it still did not work. I called Hawking tech support again (call number 3). We spent about 30 minutes trying different features and settings without success. Finally, he asked me what router I had (something I had said at the beginning of that conversation and every earlier conversation). When I told him it was the 2Wire700 with AT&T DSL service, he said that Hawking has a known problem connecting with those routers and that sometimes it works, sometimes it does not. Suffice it to say, mine was one of the isntances where it did not work.
So, after 3 calls to Hawking tech support, 1 call to AT&T tech support, and nearly 4 hours of my own time, I have: (1) no working product from Hawking; (2) no extension of my network from the device; and (3) no desire to ever purchase another Hawking product. Maybe this will work with other routers or other ISPs (and it may even work using the 2Wire700 router AT&T provides). But, I would strongly recommend buying something else if you are an AT&T customer with a 2Wire700 router especially when Hawking knows there might be a problem with these devices working together yet still markets the device as working with any network and any router. As for me, I am still looking for a good device to extend my wireless network if anyone has suggestions.
12 of 13 people found the following review helpful
1.0 out of 5 stars The device works but tech support is pathetic,
This review is from: Hawking HWREN1 Hi-Gain Wireless-300N Range Extender (Personal Computers)After setting up the device it would communicate with my laptop but not with the wireless router, making it useless. After many trys, an hour on the phone to India was the worst experience ever. Tech support like this went away years ago. Poor communications, script knowledge only and an absolute refusal to listen to the specifics of the problem led nowhere. Fortunately, I have moderate LAN experience and solved the problem on my own. It appears the MAC address on the extender is an outbound address. If you use MAC filtering on your router for security the MAC printed on the extender is invalid. In my case the extender has a backside MAC address that is 1 digit different than the printed MAC. With that adjustment the device seems to work fine. It would get a better rating but the incredibly bad tech support makes me question if I would purchase any more Hawking products.
8 of 8 people found the following review helpful
2.0 out of 5 stars IF you're a computer geek, this is great.,
This review is from: Hawking HWREN1 Hi-Gain Wireless-300N Range Extender (Personal Computers)I have tried to like this range extender, but have finally given up. I have no doubt that if you know how to set up networks, etc., then you can get this to work well. At times, I loved it. However, the constant problem was that it had to be rebooted daily (because it lost its signal) which meant taking it back to the router, reconnecting it, and rebooting it.
The solution to my problem (my house has three floors) was a powerline adapter (D-link DHP-301)---- I set up my modem to wireless router to powerline adapter(basement) to powerline adapter(upstairs) to a second wireless router. Now I have a strong wireless signal everywhere in my house from two wireless routers with the same signal. The powerline adapters work good without the second router, but then you need additional adapters for each computer in the house. I am now very happy.
Along the way, I did call Hawking customer service, but was unable to communicate well enough with the representative to solve my problem.
8 of 8 people found the following review helpful
2.0 out of 5 stars Wasted Thanksgiving Week on this,
This review is from: Hawking HWREN1 Hi-Gain Wireless-300N Range Extender (Personal Computers)First, thanks to the many reviewers before me that had so many helpful suggestions. Thanks to you I know I have tried everything! If you are trying to get this product working with a 32-bit OS, read the comments of the others here for some great tips. In particular, try several different WiFi channels before blowing a lot of effort elsewhere. In different environments the unit performs better on some than others. I went through 2 and 11 before getting best results on 9. Also consider that some older routers do not handle IPv6 well and you may want to disable this for your WiFi card.
This product, with firmware ver. 1.5, works as stated for Windows XP, Vista and Linux(Ubuntu) operating system computers. I have been unable to get a stable connection to the internet with the 64-bit Windows 7 Home Premium operating system computer, which is the one I really needed it for. I get the famous intermittent internet connection problems even though the connection to the extender is very strong. Every other computer mentioned above was able to maintain a solid connection (after some work.) The Linux one had no problem from the get go.
If I sat the extender and the Win7 computer next to the router, everything worked great. When they were 60 feet apart, not so. HP and I worked on this for a while (their Touchsmart support group was FANTASTIC) and the best that we can come up with is that maybe the 64-bit OS packets are more complex and this unit, combined with the older router, is not handling them correctly.
I found the Hawking technical support to be adequate. I finally gave up on the product after blowing three solid days, but they were not completely script dependent as previous postings would indicate. It is possible that with more time this problem may be solved, but after three solid days, I give up.
11 of 12 people found the following review helpful
1.0 out of 5 stars Device is not compatible with 2Wire routers,
This review is from: Hawking HWREN1 Hi-Gain Wireless-300N Range Extender (Personal Computers)After spending almost two hours trying to figure out how to get this device to work, I called Hawking and was told that this range extender is not compatible with 2Wire routers. The 2Wire routers are the standard routers provided by AT&T to its millions of DSL subscribers, and it's a shame Amazon and Hawking have not posted this disclosure conspicuously. So, if you have a 2Wire router, i.e. if your DSL is through AT&T, this device won't work for you.
14 of 16 people found the following review helpful
2.0 out of 5 stars If your range isn't enough, FORGET THIS - I switched to an Airport Extreme Base Station with Airport Express,
This review is from: Hawking HWREN1 Hi-Gain Wireless-300N Range Extender (Personal Computers)I work with my wife and we own our own business (actually, she's the sole owner). We have about 5 employees and 24 consulting instructors. We provide consulting services in portfolio / project management, program management, and systems engineering, as well as training in all of the above as well. Our clients include Northrop Grumman, Joint Forces Command, the USCG, and many more. As a result, we rely heavily on our computers and our network.
My office is currently downstairs near the router, and hers is upstairs (our building is 4600 sq ft). We needed more range, so after researching what I thought was the best router, I bought a new D-Link Wireless N Gigabit Router DIR-655 - Wireless router + 4-port switch - EN, Fast EN, Gigabit EN, 802.11b, 802.11g, 802.11n (draft), and Hawking HWREN1 Hi-Gain USB Wireless 300N Range Extender (White). Still didn't have great coverage, so I tried even replacing one of the 3 antennas on the back of the DLINK DIR 655 with the D-Link ANT24-0700 2.4 GHz Omni-Directional 7 dBi Indoor Antenna.
Still didn't help. And to top it off, every time I lost power, the Hawking and the DIR655 wouldn't work together. Hawking tech support in India (nice people, by the way) told me it was because they got stuck on different IP addresses. So the last guy I spoke with set them both to be on a static IP address together, which, while that worked, it seemed to slow my network speed, although I never verified that. I spent MANY HOURS solving connectivity problems between the Hawking and the DIR 655. And it even got to the point where, when using my iPhone 3GS in the house, I would skip the Hawking network connection when I had a choice between that and directly connecting to the DIR 655 because the Hawking always seemed to slow or fail with my connection.
Anyhow, after seeing an article about Apple Time Capsule MB765LL/A 1TB, I decided that since I'm running a Windows machine I couldn't use the features of that (Time Machine), but I could try Apple's Apple MB763LL/A AirPort Extreme Dual-band Base Station because it had multiple advantages over the DIR655, such as having a "Guest Network" where we could allow our guests (sometimes employees) to use our network when visiting but not have access to our systems. It also has a USB port to plug in a hard drive, and we could share that for easy large file transfer, etc. And, I could easily extend the network by adding an Apple AirPort Express with Air Tunes (M9470LL/A) - all one has to do is when setting it up, check a box that says "Extend my network". IMAGINE THAT! DESIGNED TO WORK TOGETHER! No more IP address conflicts! WOW! I have been amazed ever since how easy my network has become! And, I'm getting much better range. And if you have a need to extend the network in a different direction, you can simply add another Airport Express.
So, what has all of this done for me? Well, for one, I love my iPhone 3GS, and now I also love my Airport Extreme Base Station / Airport Express combination, so much so, that I decided to switch my PC to an Apple MacBook Pro! About 6 days ago, I ordered a Apple 17 MacBook Pro Intel Core 2 Duo 2.8GHz, 4GBRAM, 500GB 7200RPM Hard Drive, NVIDIA GeForce". And, it will be here today! What about my customers that use MS Office products? Well, my new MacBook Pro comes with Office 2008 for Mac, and, it also comes with Windows Vista Ultimate so I can still run the same software as before.
Couldn't arrive at a better time too. Yesterday morning, my HP Pavilion DV6675US 15.4-inch Entertainment Laptop (Intel Core 2 Duo Processor T7250, 4 GB RAM, 250 Hard Drive, Vista Ultimate)laptop had a Blue Screen of Death......
So, bottom line - if you're needing more network range, and haven't invested too much in your current setup, I would highly suggest you consider the Airport Extreme / Airport Express combination instead. So much easier to set up, doesn't fail, better range, and for me, you save yourself a lot of time. And when you're in your own business, as the old saying goes, time is money.
7 of 7 people found the following review helpful
5.0 out of 5 stars Wow! It works great with my 2Wire 2701HG-D modem/wap!,
This review is from: Hawking HWREN1 Hi-Gain Wireless-300N Range Extender (Personal Computers)I have 1.5 MBPS DSL, and am using the supplied 2wire 2701HG-D modem/WAP. The wireless network includes a MacBook running OS 10.4, a VAIO running Vista, and the most recent: an HP mini running XP. There is also a wireless HP 6100C on the network.
The 2701HG is located downstairs near the MacBook, the VAIO is upstairs, the mini floats between upstairs and downstairs. The MacBook and Vaio have always had good performance with at least 3 bars showing upstairs and down. The new mini, however shows 1 or 2 bars and 1 to 5 MBPS speed upstairs, or in the kitchen.. I ordered the Hawking HWREN1 range extender from Amazon 11/6/09, it arrived via USPS (free shipping) 11/12/09. Prior to it's arrival, I walked around the house with the mini to determine the range of the 2701HG, and decided where to place the HWREN1. When it arrived, I opened the package, read the Quick Install instructions, hooked up the HWREN1 to power and the router/WAP, inserted the CD in a PC which was already connected to the router via ethernet, and followed the instructions. When it came to the step dealing with security, all I did was enter my WEP key in the empty key 1 slot, hit next, and waited for reboot. Then I unplugged the power and router, moved the HWREN1 to my predetermined spot, plugged it in, changed the mini over to the new network, and wandered around checking bars and speed. I now have 5 bars throughout the house, 54 MBPS upstairs (1 or so before), and 48 MBPS in the kitchen (stainless steel and metallic tile backsplash, wall ovens).
Installation time was less than 20 minutes, including the walking around verifying the great results.
I'm not a computer power user, but I do know how to read and follow directions.
The product works better than I expected it to, the price was competitive, delivery was quick, and as usual, the Amazon experience was great!
6 of 6 people found the following review helpful
5.0 out of 5 stars Hawking Range Extender: Perfect Solution for 2-story Homes,
This review is from: Hawking HWREN1 Hi-Gain Wireless-300N Range Extender (Personal Computers)Thanks to others here at Amazon.com, I decided to purchase the Hawking HWREN1 in an attempt to solve our wireless problem. Even with the new Dual Band "Range Max" Wireless N Router (WNDR3300) from NetGear, we could get no more than 3 bars of wireless in most places downstairs. Our existing set-up is at the upper corner bedroom of our house with 9 foot ceilings and lots of distance between our base and entertainment center. Our goal was to get wireless access down to our Play Station 3 system for system updates and such. With the new NetGear installed, the PS3 indicated a source strength of 17%, totally unacceptable. So I took the plunge and bought the Hawking.
SET-UP: Proved to be trickier than what others experienced. Thanks to Greg from Texas, I knew I had to first establish a fixed channel (not automatic) on the NetGear for the 2.4Ghz system (which is the only one the Hawking can extend). I made the mistake of randomly setting it to "9" and then proceeded to install the CD-Rom for the Hawking. For some unknown reason to me, I could not get the web access page to the router. I tried the one listed in many reviews "22.214.171.124" and got nothing. I then tried a few others listed in reviews. Fortunately, as I proceeded to install according to the CD set-up, I realized it was showing an IP address of 192.168.1.5, so I went back to my browser and got access to the router set-up. By then I was getting internet conflict errors. I reset everything and still got them, so I went back to the NetGear and reset the Channel to "11". That did the trick, as once I was able to get back on the Hawking router page, I discovered it defaulted to Channel "9". If that is the standard default, then BE SURE YOUR EXISTING WIRELESS ROUTER IS ON SOMETHING OTHER THAN "9". I did experience the IP address for the Hawking seemed to drift from .5 to .4 and back to .5, so if you have trouble accessing the web router, be sure to start the CD from scratch to discover what IP address you need to access it.
I then returned to the CD set-up and proceeded along the steps. As others suggested here, be sure to name the Hawking wireless point something different than your existing system. I just defaulted to the Hawking name. Then I entered the exact same password as my NetGear, as I have reached and exceeded my brain's capacity to remember any new passwords. Be sure you are using the same type of password security and then you are set. The test confirmed I was receiving wireless on the LED of the Hawking and I unplugged it from my PC.
Finding the best location to base the extender is easy if you have a wireless laptop. In my case, I walked around downstairs to as many places as possible to see where the best signal was. It was in a room that was somewhat far from our entertainment center where the PS3 is. So I kept looking and found a bookshelf in the room right behind the wall of the PS3 where I got 3 bars of 5 from my NetGear network. Thus, I plugged in the Hawking there.
END RESULT: I booted up the PS 3, connected to the Hawking network name, entered the password, and voila: internet access. How much? 100% percent coverage!! Amazing, for $70, I was able to boost my wireless coverage from 17% to 100% on a level and area completely different from where our primary modem/wireless set-up is.
Despite some challenges in set-up, this product is outstanding and ideal for others in two-story homes like ours that had given up hope of getting a strong wireless signal on the level below or above where the primary set-up is.
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Hawking HWREN1 Hi-Gain Wireless-300N Range Extender by Hawking Technology