Heads, You Win!: How the Best Companies Think--and How You Can Use Their Examples to Develop Critical Thinking Within Your Own Organization [Paperback]

Quinn Spitzer (Author), Ron Evans (Author)

Book Description

Publication Date: February 25, 1999 | ISBN-10: 0684838753 | ISBN-13: 978-0684838755 | Edition: 1

New Coke. The Walt Disney Company's aborted theme park near the Manassas battlefield. AT&T's acquisition of NCR Corp. Were these merely the gaffes of individual decision makers, or do they represent larger, organizational deficiencies in critical thinking?

How confident are you in the collective brainpower of your organization?

The most crucial task facing any business leader in today's brutally competitive economy is to sharpen his or her organization's ability to effectively solve problems, make decisions, and cut through the information clutter. In Heads, You Win!, Kepner-Tregoe's CEO, Quinn Spitzer, and executive Ron Evans cite the experiences and share the advice of the presidents and CEOs of some of the world's most innovative companies -- organizations like Johnson & Johnson, Chrysler Corporation, British Airways, and Harley-Davidson, Inc. -- that are successful because they capitalize on the brainpower of every employee.

Filled with practical tips and techniques, and lightened with amusing, real-life anecdotes, Heads, You Win! is an indispensable tool for sorting through the complexities of running a business today and identifying the essential skills that determine a company's success.

Editorial Reviews

Review

Lewis E. Platt Chairman, President, and CEO, Hewlett-Packard Company Heads, You Win! is a new business masterpiece. The writing is clear and the liberal use of examples helps cement the concepts. Business leaders who want to learn the "secrets" of winning shouldn't miss it.

Fortune magazine The authors' stress throughout is on the practical, the sort of common sense that, being rarely heard, compels readers to smack themselves on the forehead and exclaim, "How true!"

Robert J. Eaton Chairman and CEO, Chrysler Corporation Pursuing a competitive advantage in business can be a time-consuming and fruitless search through the ever-expanding mountain of business trends, fads, and theories. Now, in Heads, You Win!, authors Spitzer and Evans cut through the clutter and show how critical-thinking skills can provide the competitive edge that leaders and their companies are seeking. This book will change the way business people think and manage.

About the Author

Quinn Spitzer is chairman and chief executive officer of Kepner-Tregoe, a highly respected international management consulting firm based in Princeton, New Jersey. He lives in Bucks County, Pennsylvania.

See all Editorial Reviews

Product Details

• Paperback: 304 pages
• Publisher: Touchstone; 1 edition (February 25, 1999)
• Language: English
• ISBN-10: 0684838753
• ISBN-13: 978-0684838755
• Product Dimensions: 8.6 x 5.5 x 0.7 inches
• Shipping Weight: 9.9 ounces (View shipping rates and policies)
• Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #852,400 in Books (See Top 100 in Books)
  • #24 in Books > Business & Investing > Small Business & Entrepreneurship > Mail Order

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Customer Reviews

Most Helpful Customer Reviews

4.0 out of 5 stars Excellent Book - Practical ideas you can put to use., August 15, 2011

By 

T. Herrmann "TJH" (Aurora, CO United States) - See all my reviews
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This review is from: Heads, You Win!: How the Best Companies Think--and How You Can Use Their Examples to Develop Critical Thinking Within Your Own Organization (Paperback)

It's too bad that hte other reviewer never got this book. It's really well written and illustrates, in a practical way, how to implement meaningful changes that improve organizational performance. I ordered this book shortly after completing a LEadership Development Institute certification in problem solving and decision making. I can attest that the concepts in this book work very well. Me and my colleagues used the insights we gained to implement significant improvements in a relatively short period of time.