Health Care Management: Organization Design and Behavior [Hardcover]

Stephen M. Shortell (Author), Arnold D. Kaluzny (Author)

Book Description

Publication Date: November 28, 2005 | ISBN-10: 1418001899 | ISBN-13: 978-1418001896 | Edition: 5

Written by nationally known experts in the field, this text brings a systematic understanding of organizational principles, practices, and insight to the management of health services organizations. While based on state-of-the-art organizational theory and research, the emphasis is on application through Features such as "In the Real World" and "Debate Times" which present actual situations and challenge the reader to provide a solution or a philosophical position. The clinical enterprise model is introduced in this new edition, and is fully developed in chapter 2.

Editorial Reviews

About the Author

Stephen M. Shortell, Ph.D. is an A. C. Buehler Distinguished Professor of Health Services Management. He is Professor of Organization Behavior at J.L. Kellogg Graduate School of Management and Professor of Sociology. Stephen Shortell is also a member of the Institute of Health Services Research and Policy Studies at Northwestern University Evanston, Illinois.

Arnold K. Kaluzney, Ph.D. is a Professor in the Department of Health Policy and Administration in the School of Public Health. He is a Senior Research Fellow, Cecil G. Sheps Center for Health Services Research at the University of North Carolina Chapel Hill, North Carolina. --This text refers to an out of print or unavailable edition of this title.

Product Details

• Hardcover: 567 pages
• Publisher: Delmar Cengage Learning; 5 edition (November 28, 2005)
• Language: English
• ISBN-10: 1418001899
• ISBN-13: 978-1418001896
• Product Dimensions: 9.5 x 8.2 x 1.1 inches
• Shipping Weight: 2.6 pounds (View shipping rates and policies)
• Average Customer Review: 3.8 out of 5 stars  See all reviews (12 customer reviews)
• Amazon Best Sellers Rank: #213,131 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

13 of 15 people found the following review helpful:

2.0 out of 5 stars Buzzwords and Citations, January 18, 2007

By 

Joshua D. Hyrman (Vancouver, WA USA) - See all my reviews
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This review is from: Health Care Management: Organization Design and Behavior (Hardcover)

This book was required for my Health Care Management course, but I wish they would find a different text to use.

The authors seemed to take a handful of buzzwords, mix them up with citations from other texts, and then add a few of their own insights for the sake of originality. Here is an excerpt:

"To acheive the organization's targeted strategic outcomes, the manager must create distinctive competencies within the organization by integrating resources, capabilities, and technology."

Although the book is flush with cited material, it seems to provide very little original material, and practically no personal anecdotes from the authors. The book reads as if the authors have practically no experience in the health care management field.

The overabundance of citations, the lack of personal accounts, and the wealth of undefined buzzwords made this book thoroughly boring for me.

9 of 11 people found the following review helpful:

5.0 out of 5 stars Practical discussion on a complex organization, October 6, 2000

By 

Mr Lee Koh Shun John (Bangkok, Thailand) - See all my reviews

This review is from: Health Care Management: Organization Design & Behavior (Delmar Series in Health Services Administration) (Hardcover)

The book provides practical concepts for healthcare administrators. The extensive use of charts, tables and diagrams has been very helpful in presenting complex concept. Even though many of the concepts presented are not new, the practical examples cited helps to bring out present application of the concept.

While the book has been written in the US setting, I find it applicable to my work in Thailand. I intend to use the book for the administration residency program which we are conducting at our group of hospitals.

1 of 1 people found the following review helpful:

3.0 out of 5 stars Health Care HLAD 455, October 2, 2007

By 

R. Sturghill "Health Care Diva" (Chicago, IL) - See all my reviews
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This review is from: Health Care Management: Organization Design and Behavior (Hardcover)

I find the textbook is quite different from the 4th edition. My professor uses notes he created using that edition so it's difficult to follow. Other than that it's okay.