Health Care Management: Organization Design and Behavior (Hardcover)

by Stephen M. Shortell (Author), Arnold D. Kaluzny (Author)

Editorial Reviews

Product Description
Written by nationally known experts in the field, this text brings a systematic understanding of organizational principles, practices, and insight to the management of health services organizations. While based on state-of-the-art organizational theory and research, the emphasis is on application through Features such as "In the Real World" and "Debate Times" which present actual situations and challenge the reader to provide a solution or a philosophical position. The clinical enterprise model is introduced in this new edition, and is fully developed in chapter 2.

About the Author
Stephen M. Shortell, Ph.D. is an A. C. Buehler Distinguished Professor of Health Services Management. He is Professor of Organization Behavior at J.L. Kellogg Graduate School of Management and Professor of Sociology. Stephen Shortell is also a member of the Institute of Health Services Research and Policy Studies at Northwestern University Evanston, Illinois.

Arnold K. Kaluzney, Ph.D. is a Professor in the Department of Health Policy and Administration in the School of Public Health. He is a Senior Research Fellow, Cecil G. Sheps Center for Health Services Research at the University of North Carolina Chapel Hill, North Carolina.

Product Details

• Hardcover: 592 pages
• Publisher: Delmar Cengage Learning; 5 edition (November 28, 2005)
• Language: English
• ISBN-10: 1418001899
• ISBN-13: 978-1418001896
• Product Dimensions: 9.5 x 8.2 x 1.1 inches
• Shipping Weight: 2.6 pounds (View shipping rates and policies)
• Average Customer Review: 3.4 out of 5 stars See all reviews (5 customer reviews)
• Amazon.com Sales Rank: #159,911 in Books (See Bestsellers in Books)

  Popular in these categories: (What's this?)

  #78 in	Books > Professional & Technical > Medical > Nursing > Administration & Management
  #85 in	Books > Science > Medicine > Nursing > Management, Leadership & Administration

Customer Reviews

Most Helpful Customer Reviews

8 of 9 people found the following review helpful:

2.0 out of 5 stars Buzzwords and Citations, January 18, 2007

By	Joshua D. Hyrman (Peru, IN USA) - See all my reviews (REAL NAME)

This book was required for my Health Care Management course, but I wish they would find a different text to use.
The authors seemed to take a handful of buzzwords, mix them up with citations from other texts, and then add a few of their own insights for the sake of originality. Here is an excerpt:
"To acheive the organization's targeted strategic outcomes, the manager must create distinctive competencies within the organization by integrating resources, capabilities, and technology."
Although the book is flush with cited material, it seems to provide very little original material, and practically no personal anecdotes from the authors. The book reads as if the authors have practically no experience in the health care management field.
The overabundance of citations, the lack of personal accounts, and the wealth of undefined buzzwords made this book thoroughly boring for me.

1 of 1 people found the following review helpful:

3.0 out of 5 stars Health Care HLAD 455, October 2, 2007

By	R. Sturghill "Health Care Diva" (Chicago, IL) - See all my reviews (REAL NAME)

I find the textbook is quite different from the 4th edition. My professor uses notes he created using that edition so it's difficult to follow. Other than that it's okay.

3.0 out of 5 stars same as other books, January 26, 2009

By	Ann Whentworth (Austin, Texas) - See all my reviews

Similar to many other books on healthcare organizational behavior, informative and less waffle than other books I have encountered on the subject.