About the Author
Helen Osborne M.Ed., OTR/L. Recognized for her expertise in health literacy, Helen helps health professionals communicate in ways that patients and their families can understand. She does so through a range of consulting, training, and writing services. Helen is president of Health Literacy Consulting based in Natick, Massachusetts. She is also the founder of Health Literacy Month, a worldwide campaign to raise awareness about the importance of understandable health information. In addition, Helen produces and hosts the podcast series, Health Literacy Out Loud. Helen brings clinical experience, educational training, and patient perspective to all her work. She gives health literacy presentations across the United States and Canada as well as overseas. She also serves as a plain language writer/editor on numerous projects. Several of these have won plain language awards from the National Institutes of Health. For many years, Helen was a columnist for theBoston Globe Media s On Call magazine, writing about patient education and healthcare communication. She is the author of several books, including the award-winning Health Literacy from A to Z: Practical Ways to Communicate Your Health Message -- considered by many as the most important health literacy reference today.