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Healthcare Business Intelligence, + Website: A Guide to Empowering Successful Data Reporting and Analytics Hardcover

ISBN-13: 978-1118217801 ISBN-10: 1118217802 Edition: 1st

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Healthcare Business Intelligence, + Website: A Guide to Empowering Successful Data Reporting and Analytics + Health Analytics: Gaining the Insights to Transform Health Care + Healthcare Analytics for Quality and Performance Improvement
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Product Details

  • Hardcover: 312 pages
  • Publisher: Wiley; 1 edition (September 4, 2012)
  • Language: English
  • ISBN-10: 1118217802
  • ISBN-13: 978-1118217801
  • Product Dimensions: 9.1 x 6.2 x 1.2 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (8 customer reviews)
  • Amazon Best Sellers Rank: #619,408 in Books (See Top 100 in Books)

Editorial Reviews

From the Inside Flap

Praise for Healthcare Business Intelligence

"If you are leading a healthcare business intelligence initiative, you will want this book. If you are new to healthcare business intelligence management, then you need this book. Laura has packed it full of essential information that combines her deep expertise, her wide-ranging experience, and highly useful templates, all wrapped in her conversational style that makes it an easy, satisfying read."
—Scott Wanless
Analytics Practice Director, Cipe Consulting Group, LLC
Author of Business Intelligence and Analytics for Healthcare Organizations

"Many of today's healthcare systems are characterized by unsustainable healthcare inflation and uneven quality and safety. However, a powerful answer to these challenges is the effective use of healthcare business intelligence. Laura Madsen provides a practical and comprehensive resource for both IT professionals and senior executives to guide the creation and operation of a successful BI organization."
—Daniel B. McLaughlin
Director, Center for Health and Medical Affairs
Opus College of Business
University of St. Thomas, Minneapolis, MN

"Healthcare Business Intelligence will be an essential resource for BI practitioners and healthcare leaders alike. This outstanding book provides in-depth coverage of fundamental healthcare BI topics ranging from technology and data models to building effective analytics teams. Laura's extensive experience in the field infuses the solid technical content in this book with practical examples and lessons learned that enable the reader to appreciate and understand the many components and nuances of effective business intelligence. Healthcare organizations will benefit from this book by maximizing the potential of BI and ultimately achieving more effective, efficient, and safer delivery of healthcare services."
—Trevor Strome, MSc, PMP Informatics and Process Improvement Lead, Winnipeg Health Authority Emergency Program Assistant Professor, Department of Emergency Medicine, Faculty of Medicine, University of Manitoba
Founder and Editor of

"Our country's aspirations to reduce the costs of healthcare without undermining quality of care ultimately revolve around the industry's ability to share, integrate, and analyze information. Laura Madsen has done a masterful job making the case for why healthcare providers and payors should invest money in business intelligence and provides practical advice about how to build a business intelligence competency that pays handsome dividends."
—Wayne Eckerson
Principal, BI Leader Consulting

From the Back Cover

Healthcare, probably more than any other industry, has everything to gain from moving to modern data reporting and analytics systems. Which is why it is so surprising that, on the whole, the industry has been so slow to adopt the business intelligence (BI) programs and data warehousing (DW) systems that drive such functions. In part, this has to do with a lack of knowledge among healthcare business leaders about how a BI program can benefit their organizations and what is involved in building and maintaining one. Written by an author at the forefront of the healthcare BI revolution, Healthcare Business Intelligence fills that knowledge gap.

Not a technical manual or data modeling guide, this book was written for CIOs, IT managers, and other business professionals who want to know more about BI, specifically within a healthcare context. It tells you how to present a strong business case for BI, as well as how to plan, budget, build, and maintain a BI program. And, as no two healthcare organizations are the same, it offers priceless pointers on how to shape a BI program to your organization's unique information needs, data resources, and culture.

Based upon author Laura Madsen's extensive experience modeling BI programs for healthcare institutions and with numerous real-life case studies illustrating the advantages of a well-designed BI program (and the disadvantages of a poorly designed one), this book fills you in on:

  • The crucial 5 tenets of healthcare business intelligence
  • How to assess your organization's preparedness to adopt BI
  • How to build an effective BI team
  • The risks associated with getting BI/DW wrong and how to minimize them
  • Tools and techniques for jump-starting your BI program
  • Developing an effective BI lexicon for use in your organization

Along with a companion website featuring a variety of tools, Healthcare Business Intelligence is an invaluable source of timely information. It offers expert advice, guidance, and powerful tools for healthcare companies that would like to bring their information systems into the new millennium.

More About the Author

Founder of the Healthcare Business Intelligence Summit, international keynote speaker on Healthcare BI, and author of the book, "Healthcare Business Intelligence: A Guide to Empowering Successful Data Reporting and Analytics" (Wiley Publishing, 2012), Laura Madsen brings more than a decade of experience in BI and data warehousing for healthcare as well as a passion for engaging and educating the BI community.

Laura leads the Healthcare Practice for Lancet, a leading BI consulting firm headquartered in Minneapolis, Minnesota. At Lancet, she spearheads strategy and product development for the healthcare sector and works with key accounts across the country in the provider, payer, and healthcare manufacturing markets. Her current focus includes developing a comprehensive set of dashboards and reports that enable provider and payer organizations to proactively monitor and measure their key performance indicators no matter how many EHR platforms, data sources, or facilities need to be monitored.

During her career, she has initiated and supported dozens of BI initiatives and worked with more than 50 health plans. Prior to joining Lancet, Laura held senior positions with several leading healthcare technology companies, including UnitedHealth Group, and a national pharmacy benefit management company. During her tenure, her responsibilities included leading an enterprise BI project from pre-concept to execution, managing a commercially available suite of BI tools, and advising both business and IT leaders on effective healthcare BI practices.

In 2006, Laura co-founded the Twin Cities chapter of The Data Warehouse Institute (TDWI). She is also a member of the American College of Healthcare Executives (ACHE), a frequent contributor to the Healthcare Channel on the BeyeNETWORK, healthcare and BI blogger at Lancet.

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Customer Reviews

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Most Helpful Customer Reviews

2 of 3 people found the following review helpful By tbell on September 21, 2012
Format: Hardcover
Anyone who has tried to implement a BI product knows it's not easy to do. Laura lays out a great plan that should make your implementation much easier as long as you follow her lead. She shares her years of experience at a level that anyone can understand. Whether you are a business leader or an IT leader looking for a guide of how to successfully implement a BI program, this is THE book to get you started. She provides many useful tools that should take away some of the potential pains. The best part of this book is that her plan would work in any industry, but don't underestimate the difficulty in dealing with healthcare data. It is great to have a book available that focuses on the healthcare industry and BI.
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Format: Hardcover Verified Purchase
Had to buy for my DNP Business Intelligence Class. The information is good if you like Business intelligence. While I understand the importance, it is a bit dry. The writer provides excellent examples and tries to make the reading fun. Overall, it is a good book.
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Format: Hardcover
Healthcare Business Intelligence, + Website: A Guide to Empowering Successful Data Reporting and Analytics by Laura Madsen is a book written for healthcare professionals that need to understand business intelligence and how to manage healthcare business intelligence projects. Author Laura Madsen has spent her entire professional career in healthcare business intelligence, so the book's title isn't surprising. What is surprising is that she has written a thorough yet easy-to-understand guide that can be used by professionals any industry, not just healthcare.

If you're a business intelligence professional hoping to learn about healthcare, this book wasn't written specifically for you. Instead, my friend and fellow [...] co-author Gabe Orthous recommends Healthcare Informatics: Improving Efficiency and Productivity. But BI professionals can still get a tremendous amount of value out of this book that may not be immediately obvious. Laura Madsen is a business intelligence professional explaining BI to non-business intelligence professionals. In particular, BI project managers can learn a lot from her writing style about how to communicate with our colleagues on the "business side" of our projects. You'll also get a lot of value from the templates that you can download from the book's web site.

Whether you're in healthcare or not, business professionals and technology professionals working in business intelligence will find this book to be a worthy edition to their bookshelf.
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Format: Hardcover
I work for a Healthcare System that is successfully transforming from a hospital system into a health system. Now that a comprehensive Electronic Health Record has been implemented there is thousand of data elements available to utilize to improve the quality of clinical care and of the patient experience across the various continuums of care. Our organization is embarking on developing a roadmap for Business Intelligence to better utilize the available internal and external data. Laura Madsen's book has been a great resource in that development as it has helped a diverse group of leaders get clear as to the key definitions and success factors for BI, along with detail guidance to implement BI successfully. I am thankful for such a complete and well thought out book.
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