The Heart of Leadership: Influencing by Design : How to Inspire, Encourage and Motivate People to Follow You [Hardcover]

Elizabeth Jeffries (Author)

Product Details

• Hardcover: 222 pages
• Publisher: Kendall Hunt Pub Co; Reissue edition (February 1996)
• Language: English
• ISBN-10: 0787220000
• ISBN-13: 978-0787220006
• Product Dimensions: 9 x 6 x 1 inches
• Shipping Weight: 1.4 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #2,166,167 in Books (See Top 100 in Books)

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1 of 1 people found the following review helpful:

5.0 out of 5 stars This book will motivate you to move your company to the top, December 27, 1996

By A Customer

This review is from: The Heart of Leadership: Influencing by Design : How to Inspire, Encourage and Motivate People to Follow You (Hardcover)

Effective leadership is not a matter of luck, but of influence exerted on employees every minute of every day. Here is a guide for becoming proficient at influencing by design the people who look to you for guidance, support and behavior clues. The underlying principle is that leadership is based on serving the needs of others . . . which presupposes leadership has taken time to discover those needs. Here is an ideal text for equipping corporate leadership to create an environment that increases productivity and profitability in the organization and serves the customer more effectively while providing a deeper sense of personal fulfillment for all.. The hands-on, no nonsense approach of this fast reading text will help you create your vision and your mission statement and communicate them to your employees. You will learn to trust your employees as you master your self. The bottom line: everyone profits and everyone is happy. A must read for those in corporate leadership.