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Heart in the Right Place: A Memoir
 
 
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Heart in the Right Place: A Memoir [Hardcover]

Carolyn Jourdan (Author)
4.5 out of 5 stars  See all reviews (38 customer reviews)


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Hardcover, May 24, 2007 --  
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Book Description

1565124871 978-1565124875 May 24, 2007 First
Carolyn Jourdan had it all: the Mercedes Benz, the fancy soirees, the best clothes. She moved in the most exclusive circles in Washington, D.C., rubbed elbows with big politicians, and worked on Capitol Hill. As far as she was concerned, she was changing the world.

And then her mother had a heart attack. Carolyn came home to help her father with his rural medical practice in the Tennessee mountains. She'd fill in for a few days as the receptionist until her mother could return to work. Or so she thought. But days turned into weeks.

Her job now included following hazmat regulations for cleaning up bodily fluids; maintaining composure when confronted with a splinter the size of a steak knife; distinguishing between a "pain," a "strain," and a "sprain" on indecipherable Medicare forms; and tending to the loquacious Miss Hiawatha, whose daily doctor visits were never billed.

Eventually, Jourdan gave up her Mercedes and made do with a twenty-year-old postal jeep. She shed her suits for scrubs. And the funny thing was, she liked her new life. As she watched her father work tirelessly and uncomplainingly, she saw what making a difference really meant: being on call all hours of the day and night, tolerating the local drug addict's frequent phone calls, truly listening to Miss Hiawatha. It meant just showing up, every day, and taking care of every person in Strawberry Plains and beyond, whether he got paid to do it or not. And for his daughter, it meant learning that her real place to change the world was right here—in her hometown—by her father's side.


Editorial Reviews

From Publishers Weekly

Starred Review. Former U.S. Senate counsel Jourdan writes of giving up her fast-paced life in Washington to work in her father's family medical practice office in east Tennessee. "For forty years, twenty-four hours a day, seven days a week," she writes, "Momma and Daddy ran a homemade, low paid 911 service for a large rural community. There was no such thing as a day off, ever." When her mother had a heart attack, leaving the front desk unmanned, Jourdan returned home to help keep the area's only doctor's office afloat while she recovered. What began as a two-day stay stretched out indefinitely, forcing Jourdan to learn to "calmly register nice people with hard jobs who routinely came in covered in hog or chicken blood." Missing Washington, she wrestles with questions of courage and loyalty, belonging and identity, and living with meaning and purpose. The demands of her new job test her, from the drama of triaging the waiting room and the tedium of negotiating the Medicare coding system to the loss of several favorite patients. In the end, she finds that she is after all her parents' daughter, possessing strength that earned her mother the nickname " Sarge," as well as her father's selfless devotion to this working-poor community. Jourdan's dispatches from the reception desk make for a stirring, beautiful memoir that is alternately hilarious and heartbreaking, and ultimately a triumph. (June)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From Booklist

One day she's hearing congressional testimony and attending black-tie fund-raisers, the next she's filing Medicare forms and mopping up bodily fluids. As the [...] child of a country doctor and his receptionist wife, Jourdan respected her parents' selfless commitment of caring for the disenfranchised people of east Tennessee, but she reveled in her glitzy life as a superstar lawyer in Washington, DC. When her mother suffered a heart attack, however, Jourdan was called home to help out for a "few days" that quickly turned into weeks, then months. Faced with the dilemma of forsaking a high-powered career that could influence matters on a national level for a menial job that directly affected the lives of one small town, Jourdan was surprised to discover that sometimes the greater good can best be served one person at a time. With lavish affection, genuine respect, and exuberant humor, Jourdan offers a zestfully compassionate portrait of a poor community rich in the ways of true humanity. Carol Haggas
Copyright © American Library Association. All rights reserved

Product Details

  • Hardcover: 304 pages
  • Publisher: Algonquin Books; First edition (May 24, 2007)
  • Language: English
  • ISBN-10: 1565124871
  • ISBN-13: 978-1565124875
  • Product Dimensions: 8.6 x 5.6 x 1.2 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (38 customer reviews)
  • Amazon Best Sellers Rank: #1,085,688 in Books (See Top 100 in Books)

More About the Author

Voted the #1 Non-Fiction Pick in the Nation, a Best Book of the Year, a Best Book Club Book of the Year, a Most Fun Book Ever, a Top 10 Read, a Top Summer Read, and selected as Family Circle magazine's first ever book of the month.

Carolyn is a former U.S. Senate Counsel to the Committee on Environment and Public Works and the Committee on Governmental Affairs (now Homeland Security and Governmental Affairs).

Visit her at CarolynJourdan.com and hear her read stories from the book.

Carolyn has degrees from the University of Tennessee in Biomedical Engineering and Law.

She lives on the family farm in East Knox County, Tennessee, and has seven stray animals (four dogs and three cats).

She is a popular speaker on television, radio, and in person.

Her blog RSS Feed is http://www.CarolynJourdan.com/blog/wp-rss.php

 

Customer Reviews

38 Reviews
5 star:
 (29)
4 star:
 (3)
3 star:
 (4)
2 star:
 (1)
1 star:
 (1)
 
 
 
 
 
Average Customer Review
4.5 out of 5 stars (38 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

32 of 32 people found the following review helpful:
5.0 out of 5 stars Charming, inspirational, and unputdownable!!!!, August 18, 2007
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This review is from: Heart in the Right Place: A Memoir (Hardcover)

When Senate Counsel Carolyn Jourdan returns to the mountains of eastern Tennessee from Washington, DC after the sudden illness of her mother, she has no idea how long she'll be needed to fill in her role as receptionist for her father, the kindly country doctor. She figures at first it will just be two days. But readers can be glad that it wasn't as in Heart in the Right Place, Jourdan takes the reader on a true journey of the heart to the people of eastern Tennessee and through all the trials and tribulations of a small country one-doctor medical practice. One where he might be paid in even a fox carcass if he charged his patients anything at all.

We meet and learn to love the patients in the practice such as the eccentric Miss Hiawatha and the kindly Mike who doesn't hardly know he is handicapped. And then there are the two friends Obie and Kermit. You never know what kind of predicament they are going to get themselves into next and what kind of injuries it's going to cause. Each time they come through the clinic door it's going to be something totally different. The big question on everyone's mind is, will Carolyn stay in eastern Tennessee where she earned $0 in one year or return to her high-power, six-figure job in Washington, DC?

It was recommended I get this book via Amazon's Customers Also Bought feature after I had purchased another book. I clicked on it and read the description. As a long-time medical office employee it sounded right up my alley. But it would appeal to anyone who enjoys sweet stories with quirky characters such as the Mitford series by Jan Karon or anyone who lives the TV series Northern Exposure or Ballykissangel. But these are very real people here, not those from fiction. I laughed and I cried, I read passages out loud to my husband, and I stayed up into the wee hours of the morning two nights in a row to finish it. I can't recommend this book enough. You will want to buy one for yourself and another as a gift for someone you care about.
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24 of 24 people found the following review helpful:
5.0 out of 5 stars Page turner, June 9, 2007
This review is from: Heart in the Right Place: A Memoir (Hardcover)
What a surprise. It looked like a good read, but I couldn't put it down. The first book in a long time that I read in one day. Enjoyable, funny, tear jerker, heart warming all fit this this book.
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6 of 6 people found the following review helpful:
3.0 out of 5 stars Solid, never sappy, read., March 4, 2008
By 
C. Gouker (Tacoma, WA USA) - See all my reviews
(REAL NAME)   
This review is from: Heart in the Right Place: A Memoir (Hardcover)
Readers looking for something touching and personal will certainly enjoy this. It is a fast book to read, mixing humor and poignancy well. If you like A Prairie Home Companion With Garrison Keillor (30th Anniversary Season Celebration) then you will be interested in this. The book does tend toward over-long explanation, especially at the end. The tale could have finished on a more powerful note if it had been three chapters shorter. However, if you are tired of reading books that cram the heroine's love life down your throat, you will certainly enjoy the maturely understated love that may be blossoming for Carolyn here. Just a note of warning to the squeamish, there are graphic descriptions of accidents and surgeries.
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Inside This Book (learn more)
First Sentence:
AS I UNLOCKED the front door of the office I could hear the phone ringing. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
postal jeep, hog wire, nerve pills
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Right Place, Miss Hiawatha, Miss Viola, Lake City, Hey Carolyn, Good Lord, East Tennessee, Jimmy Stewart, White Oak, Old Maid, Forrest Gump, Old Blue, Little Mike, Walker Eskridge, Oak Ridge, Land Rover
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