Most Helpful Customer Reviews
6 of 7 people found the following review helpful:
5.0 out of 5 stars
The real deal!!, January 27, 2004
By A Customer
This review is from: HearthKit 19-Inch Oven Insert (Kitchen)
I just got my Hearthkit and couldn't wait to try it. I whipped up a couple of batches of pizza dough and and set up my hearthkit while it was proofing. Well as they said it took less than 1 minute to assemble the thing. Couldn't be easier. They tell you in the video that it takes about 30 minutes to preheat the item. In actual fact it took almost 1 hour. No big deal except my pizza was assembled and waiting and got soggy by the time the oven was ready. I highly suggest getting a pizza peel if you plan on using this for pizza. Getting it in the oven was the most difficult thing about the whole operation. We kind of threw it in and it got a little (make that alot) mushed but it came out with a thin and crispy crust as good as any I've ever had. I can't wait to try bread and roast chicken!!
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1 of 3 people found the following review helpful:
1.0 out of 5 stars
19 inch HearthKit Is Discontinued, August 22, 2006
This review is from: HearthKit 19-Inch Oven Insert (Kitchen)
I haven't used the Hearthkit, although I've ordered it from many suppliers - all of whom are waiting for stock. I finally phoned the manufacturer and was told that the 19" size was discontinued long ago. Apparently, Hearthkit does not believe in letting its distributors know that the 19" kit is a thing of the past, so orders just keep piling up, and folks are getting angry at their retailers, when in truth, Hearthkit has failed to communicate. If you're lucky enough to be able to use the larger size stone, its still available. This may be a great product, but the company could certainly use some common sense. I wonder how many orders are laying around at Amazon for the 19" unit, waiting to be fulfilled. Pretty stupid of HearthKit, huh?
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1 of 3 people found the following review helpful:
1.0 out of 5 stars
Amazon not in the "loop", June 24, 2005
This review is from: HearthKit 19-Inch Oven Insert (Kitchen)
We ordered this item on April 16, 2005, and to date, no insert. Amazon, when asked about the delay, gave us the equivalent of an "electronic" shrug of their mighty shoulders and offered to ship it next day (Thanksgiving?) When we pressed them to contact the vendor (seemed logical) we were met with nothing, no useful response. Everyone we have talked to that has used the insert is enthused, wish we could say the same about Amazon (at least in this case) Have seen the item in retail stores at the same price, so that might be a better choice.
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