Its a good bag and most importantly my kid loves it. It has enough zippered compartments to keep your stuff separated. But the feet are a tad bit too short when compared to the wheels height and so the bag keeps tipping over. Just a 1/4" - 1/2" tall would have done it. Its such an obvious thing to overlook!
You'd think that the purpose of a bag with wheels is to carry heavier things. I weighed my kid's bag and its almost 10lbs!...for a first grader at Challenger school. But the bag does not have a decent handle to lift it out of the car and put it on the ground. It just has one to hang it on the wall.
Also, the pulling handle does not lock. It just slides up and down. due to the lack of another handle, my kid lifts the bag up and down with the pulling handle. Its just a matter of time it'll come off. Its only been 2 weeks since we got it so we'll see how long it lasts. :)
While dragging the bag its LOUD!! I mean we have suitcases and carry-on bags with wheels to drag, but they are not as loud as these wheels.
UPDATE: Apr 2013. I cannot believe its only been 6 months since I ordered this bag and its ready to be tossed into the garbage. The Wheel assembly has detached itself from the bottom. The bag is torn in the side pockets even though they are mostly empty. The zippers still work so that's a relief.
It's a cute back pack but only lasts two weeks for my first grader daughter. The back pack cannot stand still on the ground. It always fall backward to the front, so it's very easy to get dirty. After one week, the handle got bend in the middle so we cannot push it down any more. After 2 weeks, there was a big hole underneath after school....Very disappointed! Espeacially for the price that we had to pay for!