Customer Reviews

Hewlett Packard 2500Cxi Professional Inkjet Printer

5 star:		(1)
4 star:		(2)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

Excellent print quality and very good print speed. However, the PCL 3 driver that comes standard with the printer is slow and error prone. We added the PCL 5 driver card and 32 MB of memory to get good performance out of the machine. We also added the Post Script card - but unless you absolutely have to have Post Script don't bother as it is also slow. If the machine had come with the PCL 5 card and more memory it would have been 5-stars.

One year and 40,000 printed documents later this printer still works as well as it day it arrived. I use the 2500 as my network printer as well as producing full color documents, flyers, posters, etc. My particular printer broke down the second week of operation due to a design flaw in a cam which pumped the ink jets. HP was aware of the design flaw and replaced the part within 24hrs and I haven't had one problem since. I still have other printers within my network which include other HP and Epson ink jets and have really come to appreciate the larger ink jet cartridges. The 2500 (as well as all 2000 series) use much larger ink jet cartridges which actually cost less than smaller Epson and HP cartridges. I haven't done a study, but I would suspect I may have paid for this printer already in per page cost (even after replacing the print heads three times). If you are looking for a high speed ink jet that can handle heavy volumes of printing you can't go wrong with the HP 2500.

I bought this model in April 1999. Almost a year later, I am still VERY pleased with the performance. I publish a weekly color newsletter, and print it on the 2500C, over 600 pages printed a week. It is a virtual workhorse! Downtime has been almost non-existant (one service call in a year, with the repair completed the day after I called for service!) The printing is crisp, the color beautiful, the best you can get from an inkjet. Ink cartidges are not all-in-one, so you only replace the color you need. I would recommend the 2500C to anyone. Two bugs: 1. The bottom tray frequently mis-feeds on the first copy of a print job. You have to pull out the bottom paper tray, remove the mis-fed sheet, then replace the tray. After that, the remainder of the job will print trouble-free. 2. On occasion, something wacks out with the tray selection. You will select which tray you want to print from via the print screen, but the printer does not obey. Only way to fix this is to turn the printer off and then on again to re-initialize.

After trying everything we could and spending an additional 162 dollars for ink we will throw this new machine away. I would give it to someone but I think it would be such a disservice that I would lose friends instead of helping. Hewlett Packard used to make good printers. This is the third and final junk printer and the worst even Hewlett Packard has perpetrated on us yet.

We have a new policy at our company. If it says Hewlett Packard the answer is no.