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This item was a 4 pack of ink for an HP printer. The photo and description led me to believe I was purchasing brand new HP ink cartridges, not refilled cartridges. Photos show brand new HP packages of ink and what I received was refilled ink cartridges in clear plastic bags. The ad did not say anything about refills. The price is also very close to full price from the store which led me to believe I was getting a slightly good deal. Many other vendors sell these ink cartridges at a much lower price, I would have purchased from them if I wanted refilled ink. I want to return this ink for a full refund, including return shipping. I also think Amazon should force the Ad to indicate that these are refilled cartridges! I am especially upset over the fact that I ordered these, waited for them, and then they are not what I ordered. Now I do not have the use of my printer because I have run out of yellow ink. I will be posting a negative response later today on this Ad. I am very disappointed!
When we install any of them in the printer, the printer rejects them as counterfeit. The packaging looks legitimate.
The back of each box is stamped with the words, "CZECH REPUBLIC" and an expiration date. Also, all the text on the packaging is printed in six languages. The English word "colour" is always with the British spelling (ie, includes a 'u'). These may be legitimate European cartridges. The wording of the printer's error message leaves open that possibility, if I recall correctly.
In any case, they will not work on our US HP 8600 Plus.
I called Amazon and they immediately said they'd send a return shipping label and issue a refund. Amazon customer support is impressive. I've only had to contact them a couple of times over the years, but they've always been immediately helpful.
I am very disappointed. The cartridges were not shipped in the HP Packaging. They are shrink wrapped. Normal HP Product is in a cardboard box and not wrapped in plastic. I am sending these back. I think that they were refilled when sold as new. I would rate as ZERO stars, but you have to rate at least one star.
Two of the cartridges did not work. The Cyan and Yellow are showing up as depleted or counterfeit. I tried calling the HP number and their only option was to clean the sensors which I had already done.
I recently purchased an "HP Officejet Pro 8600 Plus" printer and decided to also purchase an extra set of ink cartridges (Hewlett Packard - HP 950-951 XL Four Pack- Black & Color Inkjet Ink Set).
When they arrived, the cartridges were just wrapped together with no protection over the ink/contact areas and not in HP boxes as pictured in the advertisement. The photo/description showed/implied that they were brand new HP ink cartridges by HP. The advertisement did not show or say anything to the contrary. I cannot tell if they are genuine, remanufactured or even counterfeit ink cartridges.
It's approximately $15 in savings and I would rather have the cartridges packaged in sealed HP boxes and pay the extra money.
I packed them up and returned them.
Other reviews mentioned this but I forgot to check prior to my ordering.
My fault and my inconvenience.
Always check reviews!!!!!
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