Customer Reviews

Hewlett Packard DeskJet 2000Cse Pro

5 star:		(10)
4 star:		(0)
3 star:		(0)
2 star:		(3)
1 star:		(1)

 

 

My experience couldn't be more different from the first reviewers. My HP 2000 worked great right out of the box. It is quiet and very fast. I decided to spend more money for the speed and have not regretted it. I've especially been pleased with the quality of photos. Using high quality inkjet paper or one of the special photo papers, the quality of the printing is excellent. I'm interested now to compare it with the recent Epson 1200 which is getting rave reviews for its photo-printing quality. The HP 2000 combines speed and excellent quality in printing text and photos both. I've printed numerous "test prints" in computer stores and many of them produce good looking results. But as the price drops, the print job takes noticably longer. I've not regretted the money I spent. Also, this printer has four separate ink cartridges (black, yellow, cyan, magenta) which is a plus as the colors can be replaced individually. With most color printers, the color inks are in one cartridge which must be replaced when the first color is depleted.

This printer is perfect for small offices. If you want the versatility of color and the speed of a laser, this is the one you want. It prints at 10 ppm in black and has great quality. HP printers are notorious for being loud, but this one is not bad at all. The ink cartridges are a little higher than others, but each color has it own cartridge. A good buy vs. an expensive professional model laser.

You can see and feel the quality of this proffessional series printer right out of the box. I strongly reccomend that you purchase the proper printer cable when you acquire the printer. You need a bi-directional cable to allow for the full capabilities. If you don't have one, it is a simple matter of on screen programming to set up it's use. Also, make sure you install the correct driver for your OS, drivers are available at the HP web site.

This being said, you will notice the difference in quality immediately. Sharp vibrant colors and smooth delivery. This really is a top notch product. The ink delivery system demonstrated a marked improvement in smudging and running compared to other HP models, and the results remain consistent.

While the target market is the small business user, I really feel this model offers a lot for the home business and home user as well. For just a little more investment you can be printing out high quality invitations, reports, flyers and more. This is also the perfect printer for the home grown photographer to make photo copies for the family.

The unit works on many different media formats including transparancies. In fact, if you forget to change the settings when using transparancies the unit detects the media itself!

I reccommend the 2000 series proffessional ink jet very highly. Normally you would have to spend a great deal more to get into this quality range. Color laser printers cost thousands of dollars, not including maintanace. The 2000 series offers a genuine alternative for the home and business user with laser like quality.

I upgraded to this printer from my original (or should I say, aboriginal) printer, a LaserJet IIIp that I bought in 1992 for a THOUSAND bucks! You surely get more printer for the buck nowadays, and this one represents the epitome of HP inkjet development. I highly recommend it.

I was fortunate to have a painless installation experience both on a local port and later when I added a JetDirect external print server for my little home-office "workgroup".

In draft mode (where I do most of my printing) the print quality is good and the machine is acceptably fast in either BW or color. Switch over to "best" mode and you have laser-like output sharp enough to lacerate your corneas. Color photos reproduced on this printer using the appropriate photo quality paper are nearly indistinguishable from snapshots of the same size, though don't expect film quality 8 by 10's unless you are using a 3 megapixel camera.

HP's JetAdmin and WebJetAdmin software utilities, available on hp's printers and imaging web pages, are really nice management tools if you network your printer either via printer sharing or using an external print server (I use the economical JetDirect 170X whose 10mB speed, though not top of the line, is more than adequate for the home office user). I recommend those as well.

I have a different view of the separate-color-cartridge setup than another reviewer here who intensely disliked his HP printer experience. I think it makes sense. The cartridges are high capacity; nevertheless I have already had to replace my black cartridge, not surprising given heavy office usage. I did not get to dead empty so I can't say whether the printer would have refused to do anything else without the replacement. I have had the printer for nearly a year and have not had to replace any of the color cartridges. I like the idea that one replaces only what one uses; in my case I would have tossed an all-color cartridge with the colored inks not even half-used, a waste which surely I am paying for somewhere down the line.

Bottom line: great printer, great value. I have owned many HP products and they have never failed to live up to my expectations. I have sought service from HP and that, too, has been more than satisfactory. I don't expect tech support people to get it right first time every time, but I do expect them to keep plugging away at it, and that service level is what I have received from HP.

Printer worked correctly right out of the box and is a high quality, fast printer. I would recommend it highly. The setup was easy and well documented and installing the printer drivers couldn't have been easier. Am very pleased with this product and so will you.

I would recomend this printer to anyone who appreciates quality color photos. It is incredibly fast and suprisingly quiet. The black and white quality is nearly identical to that of a lazer printer. The amazon.com price is also the cheapest that I have seen it for. I believe it is a must have for any small business and definetly worth the purchase price!

I bought the HP DeskJet 2000Cse something over two years ago for its speed, supposed economy derived from the fact it has separate cartridges for each color and the print heads do not have to be replaced each time the cartridges are replaced. They don't tell you that when the machine decides that an ink cartridge or print head is bad has gone bad, it will not work at all until that item is replaced. Thus, you must keep a complete stock of cartridges in stock at all times. That's means you must keep an inventory of well in excess ..worth of supplies on hand at all times to assure that you can use the printer. Even when you have new cartridges installed, it may decide that one of them is empty and will not print at all until you replace the cartridge. And how it decides that a printhead is bad is a mystery. It certainly has nothing to do with degraded print quality.

Further, they have never developed a full-featured driver for Windows 2000. I have made numerous requests as to when it will be ready and I can only get answers like "It's not ready yet, but I think they are working on it."

This was the third printer I had installed in less than a month and was by far the easiest. I had no problem and was up and running very quickly. The print quality is fantastic, especially for photos. I am very pleased with the relatively low noise level (as far as printers go) and would highly recommend this printer.

This product is awesome! Print quality is great. I networked it with a HP JetDirect External Print Server and the whole office now has outstanding color!

Like one of the previous reviewers, I've had my share of problems with this printer. In fact, I couldn't even get the first printer to work--not even to print the test page--after setup. I consider myself a computer-literate person and I have never had problems with other computer equipment before. Finally, out of frustration, I tried to contact the customer service people at HP. But all I got, after spending over an hour on the phone, was being routed from one prerecorded message to another ("if you want this, press 1 now"), with none of the options being offered to me a solution to my problem. Worse yet, I couldn't even speak to a real person (that option simply wasn't being offered on the phone). After more than an hour this teleophone hell, I hung up and called Amazon instead. I have to say that the person at Amazon was extremely helpful and nice. However, he couldn't solve the problem for me either. In fact, he told me, when he called me back later to arrange a replacement through Amazon, that he himself couldn't get through to the HP tech people for help (he got tangled up in the same telephone messages). The replacement printer (same model) from Amazon came just a few days later, and after setting it up in exactly the same way as I did the first one, it worked. Yes, the quality of its printing is very good and it's very fast. I particularly like the fact that it's so quiet--after owning two Epsons, I was on the verge of going deaf with all that demolition derby-like noice. But even with these pluses on its side, I'm still giving this printer a very low rating (and I'm not even counting against it my first unhappy experience with the one that couldn't print), because the long-term cost of this thing is outrageous. Each of the four color inks comes in its own cartridge. I don't do that much color printing, yet I've already used up my red and yellow inks. And the worst thing about this (a blatant ripoff if you ask me) is that the printer simply refuses to print any more pages (even gray-scale pages) without my first replacing the red and yellow cartridges. What kind of nonsense is this? And in addition to four different ink cartridges, each color also has its own "print-head," which will eventually have to be replaced, just like their corresponding ink cartridges, individually. I haven't had to replace these print-heads yet, but somehow I'm convinced that it would be only a matter of time (probably sooner rather than later) before the printer would stop printing again and demand that I replace either a new cartridge or print-head. All I can say is that my next printer will be a laser one and it won't be HP.