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Hewlett Packard LaserJet 3100Xi Multifunction Device
 
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Hewlett Packard LaserJet 3100Xi Multifunction Device

by HP
3.5 out of 5 stars  See all reviews (11 customer reviews)


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Technical Details

  • Includes print, fax, copy, and scan functions
  • 600 x 600 dpi laser print resolution
  • Multi-tasking (fax while you print, scan, or copy)
  • 600 dpi enhanced scanning with 256 gray levels
  • No warm-up time necessary

Product Details

Product Manual [3.83mb PDF]
  • Product Dimensions: 15.1 x 16.4 x 10.8 inches ; 25 pounds
  • Shipping Weight: 31 pounds
  • Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
  • ASIN: B00000J53N
  • Item model number: 3100Xi
  • Average Customer Review: 3.5 out of 5 stars  See all reviews (11 customer reviews)
  • Discontinued by manufacturer: Yes
  • Date first available at Amazon.com: September 4, 1999

Product Description

Amazon.com Review

Constructed with HP's usual high-quality standards, the HP LaserJet 3100Xi is a great choice for the home office or small business. The multifunction device lets you print, fax, copy, and scan, all in one relatively small machine.

We had an easy time setting up the HP LaserJet 3100Xi as it can function as a standalone fax and copy machine without being hooked up to a PC. Although it is by no means a portable, the HP LaserJet 3100Xi is relatively compact compared to the machines it replaces (especially a copier). It is barely larger than an equivalent laser printer.

The HP LaserJet 3100Xi's fax capability is superb; the faxes we received were sharp and clear, and we saw traditional HP quality in our 600 x 600 dpi printouts. Its scanning capability is also good, especially for text. (It includes optical character recognition software.) As a black-and-white-only machine, the 3100Xi is less than ideal for home/family photo scanning and high-end professional graphics work, but with 256 gray levels, it's more than adequate for most business scanning uses.

The LaserJet 3100Xi's copy function is understandably slow compared to dedicated business copiers, but the copy quality is virtually indistinguishable from the original. We don't recommend that you make massive numbers of copies at once, but the 3000Xi's enlargement and collation functions make it useful for single sheets and small copy batches.

Overall, the HP LaserJet 3100Xi is a top-notch machine for a home office or a small business that can't afford a separate fax machine, scanner, copier, and printer. Its high-quality laser printing boosts the quality of its other functions as well.

Pros:

  • High-quality laser printing
  • Compact footprint
  • High-quality black-and-white scanning
  • Wide range of fax and copy functions

Cons:

  • Copying is relatively slow

Amazon.com Product Description

All the essentials, all in one. The HP LaserJet 3100 is a versatile business tool that delivers convenient printing, faxing, copying and scanning capabilities in a single device, and enables you to communicate more effectively with customers and clients. Powerful software provides simple access to HP LaserJet 3100 features and increases productivity by letting you manage documents with ease. Best of all, the HP LaserJet 3100 delivers the quality and reliability you've come to expect from Hewlett-Packard.

 

Customer Reviews

11 Reviews
5 star:
 (5)
4 star:
 (1)
3 star:
 (2)
2 star:    (0)
1 star:
 (3)
 
 
 
 
 
Average Customer Review
3.5 out of 5 stars (11 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

33 of 33 people found the following review helpful:
3.0 out of 5 stars excellent personal fax/copier/printer, but..., January 22, 2000
This review is from: Hewlett Packard LaserJet 3100Xi Multifunction Device (Office Product)
This is an excellent solution to several small office/home office needs: outstanding print quality, occasional copying, and plain paper faxing. The fax functions are particularly well thought out -- I am not sure how I lived without the machine's large fax memory (100 pages), multitasking ability (receive a fax while you're copying or printing), and so forth. The scanning is nothing to cheer about, but works fine for getting a document into the computer quickly for OCR. (A flatbed scanner is a much better choice, though.) Printing produces the fantastic quality that HP is well-known for.

Why only 3 stars, then? Because you cannot -- repeat, CAN NOT -- share this printer on a network. That's bad enough, in this day and age, but worse still, NOWHERE in HP's product literature or even the instructions is this limitation mentioned! (According to HP's customer support, some people have made it work using Win98's device sharing, but it's not reliable, and they don't support it.)

If you keep this limitation in mind and only need it as a fax/copier and occasional printer, it's the perfect choice. Just don't plan on making it your workgroup laser printer.

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26 of 27 people found the following review helpful:
1.0 out of 5 stars Terrible Tech Support, November 13, 1999
By 
Raymond M. Anthony (New York, New York) - See all my reviews
This review is from: Hewlett Packard LaserJet 3100Xi Multifunction Device (Office Product)
On the positive side, the print quality is very good.

There are a number of negatives, however: (1) The fax shares a phone line with my answering machine and is supposed to distinguish between a fax and a phone call. This works only about 75% of the time (i.e., I doesn't receive about 25% of the faxes which are sent). (2) The software hook-up to the computer is not seemless. I have it conected to a very good computer (Dell pentium, 128 mb ram) and I still get an error message that the printer is not hooked-up when I turn on the computer; I need to repeatedly hit retry to get the printer hooked-up everytime I turn on the computer. (3) Everytime it prints a page, multiple pieces of paper run through the machine (i.e., it does not feed 1 sheet at a time.) (4) There is no toll free number for customer support. I have spent a lot of money calling customer support and they have not been able to solve any of the aforementioned problems.

In summary, I do not recommend this machine.

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12 of 12 people found the following review helpful:
4.0 out of 5 stars Pretty good for a single device serving 4 functions, December 12, 1999
By A Customer
This review is from: Hewlett Packard LaserJet 3100Xi Multifunction Device (Office Product)
This machine is far more practical than having 2,3 or 4 separate devices to serve these many functions.

I do not have the frequency of paper-jam problems that others have had. But, the paper feed does ocasionally grab multiple sheets. Also, the input document is sometimes fed at a slight angle; there is no effective way to control the feed angle to ensure squared-off, lined-up ("straight") copies.

I had a devil of a time getting this machine to "talk" with my Gateway laptop. I found HP tech support to be very good (that is, persistent) in solving this problem. The quality and experience of their tech support people varies--an industry problem not just isolated to HP.

They talked me through the various diagnostic steps until one of their service people figured out the problem. Overall, their tech support was--a real plus.

In order to correct the feed problem, HP sent me a totally refurbished replacement. My unit was nearing the end of the warranty period so there was no cost to me. I was very pleased with this aspect of HP's service.

As I have two homes--one in Chicago and the other in Aspen. I purchased a second HP LaserJet 3100 printer so that I had a familiar device at both homes.

The one lingering problem is that incoming calls have the same sounding "ring" so I never know whether to pick up the call, wait for it to go to my voice answering machine, or let the HP LaserJet sort out the incoming signal. This is a problem for me in Aspen where US West's phone lines are so relatively expensive that I rent only one line. In Chicago, I have 2 phone lines; the HP works great in this configuration.

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