Customer Reviews

Hewlett Packard OfficeJet 720 Multifunction Device

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

The printer is a gem. Slow in relation to the old workhorse (which I hated to retire) the HP III, but on-the-whole, no slower than most other color printers.

The only real problem I have had is that there was no User's Guide with the machine. Finding one has proven difficult. It is not on the install CD, and I am waiting for an answer to an e-mail note to the vendor.

One document included in those that arrived with the printer speaks of an HP Photo Cartridge and Print Cartridge Storage container, but even the HP website does not recognize the part number.

Aside from what I believe is inadequate documentation, if you are trying to get rid of all those clunky, large, old, single function machines, this is clearly the way to go. Less space and greater functionality are implied in the description. This is a multi-function device that works.

I think that this printer is great. I bought it in early January of 1999 and it is still going strong. It is not the fasting at printing that I have seen. But it is an Ink Jet and prints 5 black and white pages per minute and 2 color pages per minute. I now mostly print letters and postage or use it as a copy machine. Plus it works great as a fax machine, scanner and a copy machine.

When you want to print photos, just use the photo paper and install the HP Photo Cartridge. The OfficeJet knows what cartridges are installed. It also lets you know when you are running low on ink, will clean itself and can be controlled either from the OfficeJet control panel or your computer. I have it working on my home network running off Windows XP. XP seems to handle the OfficeJet all right but loads the drivers as an after thought. But it works great. I'll keep using it until it breaks.

This printer barely gets XP support thanks to Microsoft and HP for not putting verifiable drivers. Another thing is this printer either doesn't take in paper even when you put it or it pulls in too many at a time causing more frequent paper jams. HP should be shot for giving us shoddy products !