Hewlett Packard ScanJet 5470cse Scanner

by HP

Product Details

Product Manual [3.79mb PDF]

• Item Weight: 8.8 pounds
• Shipping Weight: 15 pounds
• Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
• ASIN: B00005K3M3
• Item model number: 5470Cse
• Average Customer Review: 2.4 out of 5 stars  See all reviews (8 customer reviews)
• Amazon Best Sellers Rank: #330,103 in Electronics (See Top 100 in Electronics)
• Discontinued by manufacturer: Yes
• Date first available at Amazon.com: August 26, 2001

Product Description

Amazon.com Product Description

A one-pass flatbed scanner, the 5470Cse's excellent image quality and numerous features make it stand out from others in its price range. Its 48-bit color and a maximum hardware resolution of up to 2,400 dpi help deliver vivid, true-to-life images, while eight one-touch buttons (scan to e-mail, copy, share-to-Web, and more) and scan preview times of as little as eight seconds help save valuable time.

A 16-character LCD screen lets you know the status of your scans as they happen, while a transparency adapter helps you get high quality scans of 35mm negatives and slides. The 5490Cse connects via either USB or parallel port and has a maximum scanning size of 8.5 by 11.7 inches (or 8.5 by 14 inches with optional automatic document feeder). The 5470Cse is backed by a one-year limited warranty and also comes with several useful photo-imaging programs such as HP Precision Scan Pro 3.1 with OCR technology.

From the Manufacturer

Your projects shine with the 5470Cse color scanner. Scan at 2,400 dpi and 48-bit color. Get preview scans in eight seconds. Save time with the optional 25-page automatic document feeder. Eight one-touch buttons let you scan, e-mail, photo reprint, and more.

Customer Reviews

Most Helpful Customer Reviews

15 of 16 people found the following review helpful:

2.0 out of 5 stars Great product marred by bad software, March 14, 2002

By 

David Hensley (Dallas, TX USA) - See all my reviews
(REAL NAME)   

This review is from: Hewlett Packard ScanJet 5470cse Scanner (Office Product)

I returned mine after spending about 14 hours installing, removing, reinstalling, cleaning the registry, searching HP's web support site, etc. with no success. HP's support has been no help, and my visit to the HP scanner support forum was no help either--much of the talk was about class action suites and BBS complaints.

The hardware and feature set is great, but HP apparently is having a problem managing their software development. I know I can't afford to spend this much time trying to get a technically mature, commodity product to perform its advertised function.

64 of 80 people found the following review helpful:

4.0 out of 5 stars Seems to work as advertised, September 26, 2001

By 

Joseph H Pierre "Joe Pierre" (Salem, OR USA) - See all my reviews
(REAL NAME)   

This review is from: Hewlett Packard ScanJet 5470cse Scanner (Office Product)

I had a French made SCSI flatbed scanner that worked fine for me until I upgraded my operating system to Windows ME, which does not support SCSI, so I bought an HP Scanjet 4300c last December (2000), and at first it worked fine. I didn't have a USB port so I connected it to my parallel port and connected my printer to the scanner.

The scanner worked fine for a couple of months but then began locking up whenever it announced that it was "warming up the light." The printer continued to work through the scanner, however. I eventually bought a new Gateway 1800 computer (1.8 GHz) and connected the HP 4300c up to a USB port (and re-ran the software, of course.) The scanner still locked up. I spent several hours trying everything I knew to make it work without success.

I ran all the tests on the computer--the USB ports were fine, everything worked fine. The scanner locked up, though, when I tried to test it. I called Gateway and HP and was given some procedures to try to revive it, and the final result was that the scanner turned out to be faulty. The scanner by then was out of warranty (a 90 day warranty), and the local (Salem, Oregon) HP repair shop told me that he didn't repair that model, and that he could send mine back to HP and get a reconditioned one for... about the price of a new one. I declined.

So, I bought the HP 5470c. I have installed it without problem. It does the job as advertised and seems to work perfectly. I have used many HP products, including the Deskjet 890C printer and a fine laser printer which lasted for years before it [broke down] and I had to replace it. All have been excellent. The only one of their products that has left a bad taste in my mouth so far has been the Scanjet 4300c, which is admittedly a low-end product, but a 90 day warranty seems a bit chintzy. Too bad that every company does not have the same "No B.S." (their description)warranty as Dillon Precision, in Arizona. They replace parts free for years after purchase, and really stand by their products. It makes friends for life and results in loyal customers.

Hewlett-Packard makes fine products, usually, and generally I feel safe in buying them. I hope this machine lasts as well as some of their others have.

Joseph H. Pierre

author of The Road to Damascus and other books

15 of 20 people found the following review helpful:

5.0 out of 5 stars Awesome!, December 11, 2001

By A Customer

This review is from: Hewlett Packard ScanJet 5470cse Scanner (Office Product)

Incredibly crisp, acturate colors. Easy to use and setup. Awesome deal, I think I want to buy the next level up!