This review is for the 4000 model, the one with four lights.
These work well and are a lot of fun. For the money, I'm very happy with them, for Rock Band and CD music. Depending on the amount of bass in your song and system, you have to adjust the "threshold" setting to maximize the effect.
I had a couple bad experiences with Rock Gear, both before my purchase, with their customer service, and after purchase, with the delivered product -but the very day I posted my bad experience on Amazing-dot-com, I was contacted by Rock Gear, who made things right by sending me replacement parts and bonus parts.
My bad experience before purchase:
- I used their online chat, and the person knew nothing about the product beyond what was in plain view on their website.
- I left the owner a voice mail asking a question before purchasing, and I never got a reply.
My bad experience after purchasing:
One of the two HexoLight 4000s I ordered didn't work. I determined it was the power supply, not the lights, by swapping the power supplies. Upon examining the bad power supply, it was DIRTY: covered in dirt and dust and grime, like it had kicked around someone's shop floor for a week. How it landed in a shipped product brings on some quality concerns. The product was designed in the US, but is entirely made in China.
How RockGear made it up to me:
- They called me back and apologized.
- They sent me a new power supply overnight.
- They sent me extra cables that allow you to place lights far away from the controller. I like these a lot.
- They called me again to ensure I was satisfied.