An analysis and explanation of the unstated rules of Japanese-American business relations. By drawing Western readers into the world in which they must function, the Halls simplify the process of adapting Western ways to a new environment.
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Most Helpful Customer Reviews
4 of 5 people found the following review helpful:
3.0 out of 5 stars
OK For Beginners, Somewhat Dated and Naive,
By wahzoh "wahzoh" (North Hollywood, CA USA) - See all my reviews
This review is from: Hidden Differences: Doing Business with the Japanese (Paperback)
This volume, first published in 1987 at the height of the Japanese economic "bubble", holds itelf out as a sort of primer for Western business people in how to relate to the Japanese in a business context. It covers some matters of pure etiquette, such as how to hand out a business card, and how not to commit faux pas of rank and status in a business meeting.
The authors seem to have simply taken their Japanese hosts' word for a lot of things, sometimes with comical results. For example, in the section dealing with business promotions, they say, "... in our interviews, we heard nothing about alcohol...abuse on the job, a problem that plagues many American industries." As though any participant in their Japanese sample would have volunteered this kind of embarassing information to a couple of gaijin (foreigners). It's pretty widely known that the Japanese have a very high rate of alcoholism - the authors didn't even try to figure out how that fact magically avoids showing up in the workplaces of their interview subjects - they just printed what they were told. Anyway, this book is an easy read, and does cover some important business organizational and etiquette issues. It doesn't particularly try to "scratch the surface" of Japanese appearances.
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