From Library Journal
Families of the deceased face not only the grief that accompanies their loss but the prospect of arranging the funeral. Unfortunately, dishonest practices exist, and some funeral directors may take advantage of grief-stricken relatives. Young, who aims to provide "a helpful consumer's guide to arranging a funeral while at the same time avoiding unnecessary charges," discussses working with the funeral director, working out a contract, avoiding ripoffs, and planning a prearranged funeral. Also provided are answers to frequently asked questions, a resource bibliography, and Federal Trade Commission Regulation Rules. Young, a former director of a funeral home chain, sensitively and clearly offers practical guidelines and presents an overview of the funeral service industry. Recommended for public library collections.
Lucy Heckman, St. John's Univ. Lib., New YorkCopyright 1994 Reed Business Information, Inc.
--This text refers to the
Hardcover
edition.
Although, as Young notes, it is "not something most of us would normally choose to read up on in our spare time," a funeral is a costly package of services many will have to purchase at least once. Young is well qualified to guide those in need of funeral services, for during his career as a funeral director, he assisted authorities in rooting out unscrupulous practitioners, and he undercut the prevailing market price of cremation services. He first considers the "funeral as a consumer issue," then presents a history of funerals and the funeral director and proceeds to the services, sales tactics, and rip-offs common in the business. The chapter "Frequently Asked Questions" and the bibliography are particularly informative; the former covers common concerns such as why funerals cost so much and what the terms in an itemized funeral bill mean, while the latter lists resources on grieving and funeral rites. Addresses of organizations providing postfuneral help, funeral service complaint procedures, and information on anatomical gifts also appear. Excellent counsel on an important though unhappy topic most people deal with sooner or later.
Mike Tribby
--This text refers to the
Hardcover
edition.