The High Cost of Low Morale...and what to do about it [Paperback]

Carol Hacker (Author)

Book Description

Publication Date: April 3, 1997 | ISBN-10: 1574440985 | ISBN-13: 978-1574440980 | Edition: 1

While the morale of an organization is an intangible element composed of feelings and attitudes of individuals and groups, the effects of morale include tangible and extremely important factors such as profits, efficiency, quality, and productivity. Low morale and its costliest indicator, high turnover, can be a tremendous drain on a company's finances. Managers often view morale as mysterious and unpredictable, when in fact it is a measurable, controllable expense. The High Cost of Low Morale explores the underlying causes of low morale and offers you field-proven, practical methods for increasing morale and reducing turnover in your organization.

Editorial Reviews

Review

Carol's book is an invaluable tool that offers numerous powerful ideas for reducing turnover and keeping employees feeling good about putting forth their best efforts.
-Fran Tarkenton
The prevailing culture among business leaders throughout the world today is one of acceptance; acceptance that employees will be disinterested, disconnected and (eventually) disowned. Carol Hacker stands at the gate and says 'no'. She believes (correctly) that morale 'counts' and that investing in people has far reaching and significant implications.
-Allen J. DeNiro, Corporate V.P. Human Resources, Turner Broadcasting System, Inc.
Looking for a practical, down-to-earth guide to being a better manager? Read it! Want to be a leader everyone works hard for? Live it!
-Joan Lloyd, Author, Syndicated Columnist, Joan Lloyd at Work
Every company and industry that I am aware of today is faced with the challenge of achieving competitive advantage through the people in the organization at a time when employment insecurity and apathy are at an all time high. This no-nonsense, easy-to-read book is filled with great ideas for anyone who manages people. Carol Hacker truly understands what it takes to reduce the high cost of low morale as she has experienced many of the challenges facing business leaders today and she shares these with her readers.
-David W. Conell, Dean, Southern Company College

Product Details

• Paperback: 280 pages
• Publisher: CRC Press; 1 edition (April 3, 1997)
• Language: English
• ISBN-10: 1574440985
• ISBN-13: 978-1574440980
• Product Dimensions: 8.9 x 6 x 0.6 inches
• Shipping Weight: 13.3 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (5 customer reviews)
• Amazon Best Sellers Rank: #1,488,419 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

2 of 2 people found the following review helpful:

5.0 out of 5 stars Another great read by Carol Hacker!, December 20, 1999

By 

BenSanderson (Tuscon, AZ) - See all my reviews

This review is from: The High Cost of Low Morale...and what to do about it (Paperback)

I enjoyed this book because like her other books, it offers practical advice for the manager or supervisor. It's got lots of practical information that applies to any business organization. A hundred or so people were interviewed for the book and that in itself adds a lot of credibility to the topic of improving employee morale. Those interviewed shared their perspectives on how they keep people contented in working for them. The author wove her own management experience throughout the book. I highly recommend this guide to managing morale.

1 of 1 people found the following review helpful:

5.0 out of 5 stars Packed with practical advice, easy to read and apply, July 13, 2001

By 

Bill Lampton, Ph.D. "Speech Coach for Champions" (Gainesville, GA United States) - See all my reviews

This review is from: The High Cost of Low Morale...and what to do about it (Paperback)

Many how-to books don't deliver what they promise. In some cases, the author never gets beyond obvious generalities, and in other cases the writer speaks as a theorist, not a practitioner. This book that escapes both of these drawbacks.In addition to drawing on her own managerial experience, she offers quotations and workable examples from 125 top leaders she interviewed. Readers will welcome her creative, upbeat, sometimes bouncy style--unlike most books about business. Sample: She titles her section on communication "Ma Bell Did It."

Managers will find dozens of suggestions they can use to bolster morale--leading to greater productivity and loyalty to the organization. I wish I had read this book during my twenty-three years in management, so I endorse The High Cost of Low Morale enthusiastically.

1 of 1 people found the following review helpful:

5.0 out of 5 stars This book is a great resource for managers, July 6, 1999

By A Customer

This review is from: The High Cost of Low Morale...and what to do about it (Paperback)

The High Cost of Low Morale opens up a world of ideas and strategies for improving morale in an organization. The author interviewed over 100 people in businesses of all sizes across North America for ideas. The result is an interesting and fun to read book on a subject that is of importance to any business. I recommend this book to anyone that wants a better team environment in which to work.