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High Impact Hiring: How to Interview and Select Outstanding Employees
 
 
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High Impact Hiring: How to Interview and Select Outstanding Employees [Paperback]

Dr Del J Still (Author)
4.8 out of 5 stars  See all reviews (12 customer reviews)


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Paperback, August 2001 --  

Book Description

0965465985 978-0965465984 August 2001 2
High Impact Hiring Is Your Essential Step-by-Step Guide to Conducting Interviews that Get Results and Eliminate Costly Hiring Mistakes. This Book Will Show You How Easy it is to: Uncover an often overlooked set of competencies that are responsible for almost all job failures; Build a job-related interview that gets you solid, reliable information about a job candidate’s skills; Use the Response Pyramid and SAFE techniques to learn about a candidate’s strengths and weaknesses. High Impact Hiring is clear and easy to follow. It’s loaded with practical examples and expert advice.
--This text refers to an alternate Paperback edition.


Editorial Reviews

About the Author

Del J. Still has a background in engineering and manufacturing management, as well as education, training, and organization development. He has held executive positions at Memorex Corporation, Hewlett Packard Company, ROLM Telecommunications, and Advanced Micro Devices. He served as Master Trainer for Behavioral Technology (Memphis, TN) for 10 years from 1986 to 1996. He is the founder and a principal of Management Development Systems, a company formed in 1986. The company specializes in training program design and development. His company has deployed dozens of training programs for several of the “Fortune 100” companies. Del most recently served as Senior Vice President, Training & Implementation for The Gates-Brewer Group, LLC a software development company specializing in compliance training applications. He has designed and deployed both classroom and web-based training programs for the company and has assisted in the implementation of several software installations for a variety of clients. Under his leadership, he and his staff have produced more than 50 management training programs that have been used to train thousands of supervisors, managers and other professionals. Dr. Still received his Bachelor’s degree from the California State University. He earned an MBA at the University of Santa Clara and completed his doctoral work at the University of Southern California. He is in demand as a speaker and presenter for numerous conventions and seminars. Del has lectured at the University of California, Stanford University, and the University of Santa Clara. He taught management and supervision for eight years at West Valley College in Saratoga, California He has been quoted in the Wall Street Journal and other leading publications. A video (How to Interview and Hire the Best).based on one of his books has been produced and distributed by Communications Briefings Publishing Group. His interviewing advice column can be found at jobs.com in the employer resources area. Dr. Still is also the author of High Impact Hiring. This book is based on more than 20 years of research and practical experience in interviewing hundreds of job candidates and training more than 20,000 interviewers.. He is also the developer of Behavior Based Interviewing. This workshop teaches the skills and techniques needed to select superior performers for a job. Behavior Based Interviewing has enabled his clients to save countless thousands of dollars by building an outstanding workforce and avoiding costly hiring mistakes. --This text refers to an alternate Paperback edition.

Product Details

  • Paperback: 304 pages
  • Publisher: Management Development & Training; 2 edition (August 2001)
  • Language: English
  • ISBN-10: 0965465985
  • ISBN-13: 978-0965465984
  • Product Dimensions: 8.2 x 5.4 x 0.8 inches
  • Shipping Weight: 14.4 ounces
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (12 customer reviews)
  • Amazon Best Sellers Rank: #1,289,019 in Books (See Top 100 in Books)

More About the Author

Del J. Still has a background in engineering and manufacturing management, as well as education, training, and organization development. He has held executive positions at Memorex Corporation, Hewlett Packard Company, ROLM Telecommunications, and Advanced Micro Devices. He served as Master Trainer for Behavioral Technology (Memphis, TN) for 10 years from 1986 to 1996. He is the founder and a principal of Management Development Systems, a company formed in 1986. The company specializes in training program design and development. His company has deployed dozens of training programs for several of the 'Fortune 100' companies.

Del most recently served as Senior Vice President, Training & Implementation for The Gates-Brewer Group, LLC a software development company specializing in compliance training applications. He has designed and deployed both classroom and web-based training programs for the company and has assisted in the implementation of several software installations for a variety of clients. Under his leadership, he and his staff have produced more than 50 management training programs that have been used to train thousands of supervisors, managers and other professionals.


Dr. Still received his Bachelor's degree from the California State University. He earned an MBA at the University of Santa Clara and completed his doctoral work at the University of Southern California. He is in demand as a speaker and presenter for numerous conventions and seminars. Del has lectured at the University of California, Stanford University, and the University of Santa Clara. He taught management and supervision for eight years at West Valley College in Saratoga, California He has been quoted in the Wall Street Journal and other leading publications. A video (How to Interview and Hire the Best)based on one of his books has been produced and distributed by Communications Briefings Publishing Group. His interviewing advice column can be found at http://www.jobs.com in the employer resources area.

Dr. Still is also the author of High Impact Hiring. This book is based on more than 20 years of research and practical experience in interviewing hundreds of job candidates and training more than 30,000 interviewers.. He is also the developer of Behavior Based Interviewing. This workshop teaches the skills and techniques needed to select superior performers for a job. Behavior Based Interviewing has enabled his clients to save countless thousands of dollars by building an outstanding workforce and avoiding costly hiring mistakes.

 

Customer Reviews

12 Reviews
5 star:
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4 star:
 (1)
3 star:
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2 star:    (0)
1 star:    (0)
 
 
 
 
 
Average Customer Review
4.8 out of 5 stars (12 customer reviews)
 
 
 
 
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42 of 43 people found the following review helpful:
5.0 out of 5 stars "You win by building an exceptional work force", April 25, 2001
By 
This review is from: High Impact Hiring: How to Interview and Select Outstanding Employees (Paperback)
"Making the right hiring decision is more important today than ever before." Del J. Still writes, "I don't have to tell you about the impact of smarter competition and globalization of today's business on profits. I'm sure you've felt the pressure. If not, you will. Even the smallest company cannot afford to operate as they have in the past and expect to suceed in today's pressure-filled environment. How do you win? You win by building an exceptional work force"(p.19).

In this context, throughout the book, he presents his 7-Step interview model that can be summarized by one seven-letter word- 'PROCEED.' He argues that "It is an acronym where each letter represents one step of the process. 'PROCEED' is your blueprint to interviewing success. You'll be amazed at the results you achieve when you follow this process, step-by-step"(p.42).

Step 1: Prepare

* Identify existing superior performers

* Create a job description for the position

* Identify the competencies or skills needed to do the job

* Draft interview questions

Step 2: Review

* Review questions for legality and fairness

Step 3: Organize

* Select your interview team and your method of interviewing

* Assign roles to your team and divide the questions

Step 4: Conduct

* Gather data from the job candidate

Step 5: Evaluate

* Determine the match between the candidate and the job

Step 6: Exchange

* Share data in a discussion meeting

Step 7: Decide

* Make the final decision

Finally, he writes that "Even though the material I have included in this book is based on years of research and practical experience, it can always be improved. I encourage you to experiment with the methods and discover what works best for you...The cardinal rule is to 'stay legal' and 'play fair.' The 'best' thing you can do is put someone in a job where their competencies closely match the requirements. The 'worst' thing you can do is the opposite"(p.221).

Highly recommended.

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13 of 13 people found the following review helpful:
5.0 out of 5 stars Immediately useful, a complete interviewing system., April 22, 1997
By A Customer
This review is from: High Impact Hiring: How to Interview and Select Outstanding Employees (Paperback)
Please, please, please study this book before you conduct your next selection interview. Postpone it if you must, but don't even attempt to hire another employee before you read High Impact Hiring. Selection decisions are the most important personnel actions any manager takes. If you want to hire the best contributors for your organization, you are personally responsible for being the best interviewer and choice-maker in your organization. High Impact Hiring will enable you to fulfill that awesome obligation. Del Still's new book not only offers an immediately useful process, it's chock full of rich case examples and extraordinary practical questions you can use in your very next interview.
Jim Kouzes, co-author The Leadership Challenge and Credibility
Chairman and CEO
The Tom Peters Group/Learning Systems
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15 of 16 people found the following review helpful:
5.0 out of 5 stars The best interviewing process I have ever used. Impressive!, November 20, 1998
By A Customer
This review is from: High Impact Hiring: How to Interview and Select Outstanding Employees (Paperback)
I've been interviewing job candidates for a number of years and I thought I knew it all! I must admit, I learned a lot from Dr. Still's book. He makes the hiring process straight forward and easy to understand. His book is the first "how-to" management book I have read that is practical and delivers a lot more than it promises.

Take my word for it, every person who participates in the hiring process (even you recruiters) should own this book. It's written in a language that is easy to understand and does not try to over power you with technical details. And, it's not an academic treatment. By-the-way, the author gives you a who series of useful interview questions to help you get started. I used several of them in a recent interview and I was very impressed with the amount of high quality information I received from the applicant.

We need more books like this one -- no fluff, just good, common sense, practical advise.

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Inside This Book (learn more)
First Sentence:
Disaster was waiting for me on that warm summer day. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
job skills analysis, sequential interviews, future job success, work flow charts, essential job functions, other interviewers
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Work Habit, Job Description Planner, Equal Employment Opportunities Commission, Content Mapping, Uniform Guidelines, Customer Satisfaction, Employee Selection Procedures
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