From the Author
From the Back Cover
"It is with great inspiration that I write this. This book, High Impact Hospitality, has given me helpful tools to assist in the continued training of my management staff as well as in my own growth as an owner and manager of a well known restaurant. Chase LeBlanc has made this otherwise boring topic interesting, inventive and entertaining. Finally, a book written by someone who has owned the topic!" Vincent Francoual, Le Grand Fromage, Vincent A Restaurant, Nicollet Mall | Minneapolis | Minnesota
"This is a must read for anyone in the hospitality business. Each page is chock-full of simple, often-overlooked, and yet profound ideas and strategies for thriving in the most challenging of all industries. LeBlanc isn't an academic -- he's an in-the-trenches expert with a lifetime of rich hospitality experiences to draw on. Don't read this book, devour it, and refer to it often." Eric Chester, President & CEO of Generation Why, Inc., and Author of Getting Them to Give a Damn; How to Get Your Front Line to Care About Your Bottom Line
"Leadership and management skills for the masses!!! A well-written, straightforward and useful business management tool for the everyday manager who wants to excel and become a great leader. Written in real language, using everyday, gritty examples that transcend the food industry. Every business manager, business owner and business executive, regardless of their industry, should read it." Gennaro DeSantis, CFO, Il Mondo Vecchio - Artisanal Salumi --This text refers to the Kindle Edition edition.