"Tell me about a time..." The words evoke a child's fairy-tale innocence. Yet when used by an interviewer, they can help to determine the suitability of a job candidate by eliciting real-world examples of behaviors and experience that can save you and your organization from making a bad hiring decision. High-Impact Interview Questions shows you how to use competency-based behavioral interviewing methods that will uncover truly relevant and useful information. By having applicants describe specific situations from their own experience during previous jobs (rather than asking them hypothetical questions about "what would you do if..."), you'll be able to identify specific strengths and weaknesses that will tell you if you've found the right person for the job. But developing such behavior-based questions can be time-consuming and difficult. High-Impact Interview Questions saves you both time and effort. The book contains 701 questions you'll be able to use or adapt for your own needs, matched to 62 in-demand skills such as customer focus, motivation, initiative, adaptability, teamwork, and more. It allows you to move immediately to the particular skills you want to measure, and quickly find just the right tough but necessary questions to ask during an interview. Asking behavior-based questions is by far the best way to discover crucial details about job candidates. High-Impact Interview Questions gives you the tools and guidance you need to gather this important information before you hire."
Vicki Hoevemeyer has over 20 years of organizational development and management/leadership development experience, having worked as both an internal and external consultant. She has a Bachelor's Degree in Social Work from Western Michigan University, and a Master's degree in Organizational Behavior and Development from Eastern Michigan University.
She has provided organizational development interventions and learning and development programs for service, transportation, retail, healthcare, education, building materials, non-profit, and light and heavy manufacturing organizations in California, Arizona, Colorado, Michigan, and Illinois.
Her organizational development experience includes team building, on-boarding processes, competency modeling, performance management systems, succession planning, management assimilation, change management, process mapping and improvement, department and organization design and restructuring, employee engagement surveys, organizational communication, leadership coaching, culture assessment and enhancement, talent management and succession planning, focus groups, leadership and board facilitation, and employee development plans.
She also established the learning and development function in four organizations and has extensive experience in the design, development, and facilitation of employee, management, and executive development programs.
Vicki has published a variety of articles. Her most recent, "A Case for Reassessing the Job Interview Questions We Ask," can be found in The CEO Refresher. She is the author of High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job (AMACOM, 2005) and co-author of First-Job Survival Guide: How to Thrive and Advance in Your New Career (JIST, 2005).
