Customer Reviews

High Performance Urine-Off Dog Odor/Stain Remover 1Gal

5 star:		(8)
4 star:		(1)
3 star:		(1)
2 star:		(5)
1 star:		(1)

 

 

When I received this item, it was the "Vertical Surface" formula, which is thickened and doesn't soak down into carpet padding well. I tried to exchange the item, but EntireleyPets doesn't carry the regular formula and wouldn't refund me because if you ENLARGE the photo, it clearly says "VS" on the label. You can't use this formula as an area spray, since it dries with residue that the bottle says needs to be cleaned thoroughly before allowing pets near it. The vendor has been pretty uncooperative - I ordered through them directly and they charged me $20 more than if I had ordered through Amazon.com - and wouldn't pricematch their OWN price! Probably will not order from this vendor again.

Ordered a 500 ml bottle and black light. It worked reasonably well, but not perfect (you first apply Urine-Off, then let it dry then reapply and let it dry again usually several times before cat urine stains are gone). Anyway it worked and I ordered a 5 litre bottle, which does not seem to work at all and customer service does not reply to my mails - very disappointing.
But worst part is almost the smell that Urine-Off leaves behind its almost worse than the urine smell itselft. Still looking for a proper cat urine stain remover!

We bought a house that reaked of cat urine. We had to tear up all the carpet and padding and them we used a paint roller brush to coat the subfloor with urine-off. It worked like a charm. We let it dry over a couple of days and then put down new padding and carpet and you could never tell their were cats in the house that had a urine problem. Better yet, we have 2 cats that we worried would be able to smell the old urine and start urinating everywhere trying to mark their territory. That never happened! So this stuff works great. I use it on everything that my cats pee on. Once they peed on my sofa and I used this and had it professionally cleaned and you can't tell they peed on it at all. Great product! Well worth the money!!!!

Tried this after finding Nature's Miracle to be anything BUT a miracle.

This product may in fact neutralize the urine but it's hard to say since it comes with an overpowering perfume. The company is proud of the fragrance saying that focus groups asked for it. I have a message for them: sometimes the customer is Wrong.

i personally use this product. i do not think it is perfect, but it works better than the other products i have tried. i have not found any product that will clean the urine stains and smells off my wool carpet and upholstery completely. i find it works best for the occasional "mistake" and if you get it right away.

Product works as advertised. I would recommend purchasing a black light to find not so obvious potty locations.

I have used a number of different products including the most popular brands on the market. Urine Off is the best odor remover I have found. When I apply it to a urine stain however, I put a piece of plastic over the stain after the Urine Off treatment and leave it there for a couple of days. I found that by doing this, the Urine Off has more time to work on the spot. I got a new Shih Tzu puppy and thought she was completely house broken. I was wrong and when the carpet in our exercise room started to smell, I took a black light to the carpet and found out why. After using the Urine Off the smell is gone.

This stuff is very expensive.

Therefore, you need to understand what is does and why you use it. It is NOT a general pet deodorizer, and it's NOT all you need to use.

YOU MUST USE THIS STUFF FIRST, BEFORE YOU DO ANYTHING ELSE ABOUT THE STAIN.

What Urine-off does that other products do not do is chemically react with the crystalline structures of urine that adhere powerfully to all surfaces, whether floors of walls. It's enzymatic work is to break the bonds of these crystalline structures. And that is pretty much it!

Nothing else that I know of actually does that. Once you have used urine-off properly, go ahead and use some cheaper deodorizer and cleaning stuff: save the precious urine-off for what it is intended to do!

I bought a house that was totally urinated by who-knows-how-many cats and dogs. The place was un-liveable. So I bought it pretty cheap. This was in 2005. I think I paid almost $100 for a gallon of Urine-Off, which is way too much.

But that gallon of Urine-Off paid me perhaps $[...]. OK, $[...].

Believe it.

It works really good on my hard wood floor it clean up the pee on my hard wood floor and after i used it i map my floors and it smells really good you can't tell that my dogs did anything anything in my house

I ordered this Urine Off Vet Strength from Amazon and it was fulfilled by Entirely Pets. First of all, it took 10 days to reach me! Then when I opened the box, it was the REGULAR Urine Off, not the vet strength. I immediately called Entirely Pets and they insisted I had the product I ordered. I told the guy that I had it pulled up on my screen adn he said Amazon had it wrong! He said they didn't sell that product. So I pulled it up on their own website and there it was , plain as day. He actually argued with me that they didn't sell it when they were offering it on their website! I cannot believe the complete and utter incompetence of some people.
Bottom line: Don't order this product if you want the vet strength of Urine Off. You will not get it.