Customer Reviews

23
3.1 out of 5 stars
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48 of 54 people found the following review helpful
on October 26, 2010
Verified Purchase
I bought this for my daughter in order to keep her from having her growth stunted by carrying a 3000 pound school backpack. I had high hopes for the High Sierra Backpack after reading customer reviews and reviews of other wheeled backpacks that this was the best backpack on wheels. It wasn't cheap but I thought, why skimp?

At first blush, this looked like a great backpack--well balanced and spacious. Nice materials. Chunky wheels placed just right, and the handle extends to a nice length for kids (my daughter is almost 11) and grown-ups (I'm a 6'5" grownup). It has a nice carrying handle when you tuck the extension handle away.

But almost immediately, when I checked out my daughter's new backpack and extended the handle, I became wary of the very wobbly construction. It felt like it wouldn't take much to have it snap off--like it wasn't really secured properly. And after only a week of use, that's exactly what happened. The entire handle and post came off completely. To add insult to injury, my daughter tried to put the backpack on her back when the handle broke, and one of the straps broke.

Others may have had good experiences with this bag, but as far as I am concerned, this backpack is basically garbage. If you are thinking this looks like a great buy, this is truly a case of how looks can be deceiving.
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5 of 5 people found the following review helpful
on March 29, 2011
Verified Purchase
The backpack itself is nice and roomy and fairly sturdy. But, the handle isn't very strong. Our son broke his after 2 months of using this in the high school
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3 of 3 people found the following review helpful
on January 30, 2013
Color Name: Pacific / BlackSize Name: One SizeVerified Purchase
I thought that if I paid more I would get a better quality bookbag. Boy was i wrong!! After 5 months the handle is broken, the material is ripping and the zipper is broken.
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3 of 3 people found the following review helpful
on October 10, 2012
Verified Purchase
It looks great out of the box, but it won't last! After 6 weeks of school, the handle broke off and the fabric is ripping at the bottom. Definitely not the same construction as previous High Sierra products I have purchased. They are getting cheaper.
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1 of 1 people found the following review helpful
on December 9, 2010
Color Name: Pink Square Plaid / Ash/ BlackSize Name: One SizeVerified Purchase
Pros- Seems well built. Very spacious and with enough pockets for storage and organizing, but doesn't look bulky. Zippers work well. Got this for my daughter for 4th grade and she really fills it with all the large and heavy books the school makes the student carry to school and home everyday! She loves the pink plaid design and loves that her back doesn't hurt from the old backpack she had to wear. The packpack seems to be holding up without any issues for about 3 months now.

Cons- none

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It's your money, it's your choice
It's my money, then it's my choice
Got no money?, then get a job already!
- anonymous
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1 of 1 people found the following review helpful
on September 27, 2010
Color Name: Garden / FlintSize Name: One SizeVerified Purchase
The bag does exactly what I need, to give my daughter a break from carrying all those books on her back. Its very stylish and my daughter loves it. The bag is very roomy so it can hold many books. The soft wheels make it very easy to roll the bag on the streets. My daughter only had this bag for one month now, so far so good. We will have to see if it can stand up to the test of time.
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1 of 1 people found the following review helpful
on August 3, 2012
Verified Purchase
We returned this item. The zippers go all the way to the base, stuff is going to fall out and my 7th grader didn't even want to deal with it. Did not come with black stripe swoop over the front.
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1 of 1 people found the following review helpful
on April 1, 2012
Color Name: Pomodoro / FlintSize Name: One SizeVerified Purchase
Purchased it for my son to carry his books and other items to school. The bag is able to stand the rough handling. It is very durable and the quality is excellent. The color is very red in the picture. However, when the bag arrived, it was more orangy than red.
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3 of 4 people found the following review helpful
on May 13, 2011
Color Name: Pacific / BlackSize Name: One SizeVerified Purchase
My son has had this back pack for less than 30 days and the handle is already broken. I will not ever buy a High Sierra item again. DO NOT buy this backpack!
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on November 9, 2010
Verified Purchase
I purchased this backpack in late August for my 13 year old for school. She has no lockers in her school and must carry her books with her daily. I looked around the web at various rolling backpacks and found this one to have the best reviews. When it arrived, I noticed that it was was nicely made with a lot of pockets and room for books. The wheels are nice and small and it turns easily. My only problem came yesterday when the handle completely came out. It will not return in the place it belongs and now I have to deal with the manufacturer to get a replacement. I think backpacks should last more than 3 months! The handle should be made better and not come out. Nice backpack but beward of the handle issue.
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