High-Tech Etiquette: Perfecting the Art of Plugged-In Politeness [Paperback]

Jana L. High (Author)

Book Description

Publication Date: September 15, 2002

Research has shown that communication skills are the most essential ingredients to success at home and in the office. Vast changes in electronic communication have impacted our fast-paced, global world. What image do you project when you write e-mail, send faxes, record voice mail or leave phone messages? High-Tech Etiquette applies the most up-to-date information on etiquette to the high tech world in a humorous, concise and clear manner.

Editorial Reviews

About the Author

Jana High is a specialist in communications, as well as fields of individual and career development. She is the founder of an established business education firm serving individuals, organisations and corporations. Her experience of living overseas and travelling extensively has broadened her ability to relate to individuals of all cultures and traditions.

Product Details

• Paperback: 179 pages
• Publisher: Rawdon & Watson Publishing Company (September 15, 2002)
• Language: English
• ISBN-10: 0971493308
• ISBN-13: 978-0971493308
• Product Dimensions: 9 x 6 x 0.5 inches
• Shipping Weight: 11.4 ounces
• Average Customer Review: 5.0 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Best Sellers Rank: #1,641,227 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

2 of 2 people found the following review helpful:

5.0 out of 5 stars A long waited book regarding manners in this high-tech world, October 21, 2002

By 

Maria A Alvarez (Washington, DC USA) - See all my reviews

This review is from: High-Tech Etiquette: Perfecting the Art of Plugged-In Politeness (Paperback)

We live in the age of technology; computers, palm
pilots, faxes, cell phones, and emails are all part of most
people's lives. So how do we maximize the uses of
technology in a concise and conscientious way?
I picked up this book because I was fed up with never
knowing for sure what the rules are when it comes to
"the proper manners regarding high tech".
Communication is very difficult, made even harder by
the 'words only' content of email. Today we are
interacting primarily in email or on cell phones or even through
faxes with our customers and the management chain. It
is crucial to present one's self in the best possible
light. Mrs. High in this book adopts a wonderfully
easy reading style, that is light-hearted and yet to
the point. The author escorts you through
your improvement and growth of the utilization of
multiple high tech mediums. The more I read, the more
I wished I could just sit down and talk to this author
in person. A very interesting read by a very
interesting author. If you are a new email writer
looking for some guidance, or an old hack that has
forgotten some of the basics and needs some
improvement, then this is a great place to start.
Young people, particularly, highly oriented to
computers and email will benefit greatly from this
book. So will people in administrative roles where
writing clearly and succinctly is so critically
important in this sped-up world. In fact, I have bought
a few additional copies and given them to some of my
coworker, just as a reference tool.
Cyberspace has its own culture. To top it all off,
people from every culture are online and are
communicating more than ever before. If you have
committed social blunders and don't want to offend
others, then this is the book for you. It is etiquette
in cyberspace.

1 of 1 people found the following review helpful:

5.0 out of 5 stars One book for all your high tech etiquette needs!, October 17, 2002

By A Customer

This review is from: High-Tech Etiquette: Perfecting the Art of Plugged-In Politeness (Paperback)

This is an amazing book that covers all grounds.

A book like this was needed for a long time now. I really enjoyed how it was written to include both a personal touch of narratives and professional steps to achieve proper `netiquette'. Easy reading makes for a wonderfully crafted work.

If you use e-mails, faxes, voice mails, cell phones, etc. in your everyday life (work and home), this book will have you communicating like you were trained at Windsor Castle.

"Good manners will open doors that the best education cannot." said by Clarence Thomas. I agree, and this book should have you opening those doors.

5.0 out of 5 stars You need this book!, October 17, 2002

By 

Terry Seefluth (The Colony, Texas) - See all my reviews

This review is from: High-Tech Etiquette: Perfecting the Art of Plugged-In Politeness (Paperback)

Jana High has a terrific grasp on the reality of today's business world. With so many business people being so busy, many have forgotten the niceties(actually the necessities) of life that will get you and your business where you want to be for the long haul. Many companies come out of the shoot with a flash and then fizzle to nothing - there are many reasons for this, but if you read this book, you can learn how to increase your chances for success. Learn how to respect your employees and your customers! The definition of etiquette in Webster's New World Dictionary is: manners conventionally required in society. Yes folks, a requirement, not a suggestion. Give a copy of this book to all your friends and employees! It will pay for itself ten-fold.