This is an interesting, opinionated, anecdotal study of the current plight of our colleges and universities. I agree with about 80% of it, but disagree with some of its crucial elements. Education is indeed too expensive and far too much of its budget goes to `amenities' like luxury dorms, exercise facilities with rock climbing walls, professionalized athletics, and so on. The `top' institutions are not always providing value for dollar while many public, regional, and little-known institutions are.
The criticism, however, comes with a very broad brush. I would not, e.g., do away with tenure, because tenure is a form of compensation and salaries would probably be higher without it, so the efficiencies sought might not be recouped. I agree with the authors that tenure is largely unnecessary for protecting academic freedom; meanwhile, the contingent faculty's academic freedom is not being protected in that manner, since they're not on the tenure track. Tenure, however, helps protect faculty from their colleagues. For example, when I was deaning I once had a department chair try to force a senior colleague into early retirement. Why? Because he graded too rigorously and was (the chair claimed) hurting the feelings of his students. When two of us (another dean and I) looked at examples we were heartened to learn that the senior faculty member in question was grading accurately, fairly and in a helpful (i.e. an honest) manner. The department wanted somebody more soft, more politically correct, more touchy/feely. The presence of tenure also protects disciplines from corporatist deans and senior administrators. In the current, commercialized university (which I deplore along with the authors) there are many administrators who would quickly dissolve Classics departments, e.g., and put something vocational in their place. Once a few of those events occurred, students would stop studying Classics at the graduate level. There is continuing student interest in Classics but a sudden blip in enrollments is all that a corporatist administrator would need to take out the long knife. Tenure helps us in this regard and protects education (as opposed to training).
The authors also inveigh against research. There is no question that much `research' is white noise, but the answer is not to say (as the authors do), that `if a faculty member wants to write a book he can do it on the weekends.' Check out Jonathan Cole's book defending research universities and specifying all of the inventions, medicines and procedures that originated there. We all have moments of frustration with trivial research and inactive `researchers', but that should not lead us to damn all research, across the board. Also, one of the principal features of our higher education institutions is that one size does not fit all. There is a place for research institutions and students there can have very special experiences.
One of the huge failings of contemporary higher education is the erosion of general education and the teaching of core curricula (if at all) through the use of adjuncts and graduate assistants. At many of our institutions (especially those at the `top') students can graduate without studying crucial areas of human experience while remaining ignorant of fundamental human knowledge. I am surprised that the authors did not spend much more time on this issue.
The book is strong in its facts, its statistics and in its anecdotes. I love anecdotes in general and I love many of the authors' anecdotes in particular. Good anecdotes speak to major issues and that is how many of the anecdotes here function. On the other hand, anecdotes may not be representative of larger issues. In the `ten of our favorite schools' section, some of the anecdotes are limited in the extreme. The authors visit a campus, meet some people they like and conclude that that institution would be a good place in which to enroll. As I'm sure the authors know, every campus includes both heroes and villains, the inspirational and the embarrassing.
The book is lively, lucid and `personal' in the best sense of the word, but like the `anecdotal', the `personal' is not always a good indicator. For example, the authors praise my undergraduate institution, Notre Dame, and list it among their ten faves, for being faithful to its principles. The main example: inviting President Obama to speak, despite his stands on abortion (including support for partial-birth abortion). As the authors must know, many of the Notre Dame alumni have seen that decision as a failure to be faithful to the institution's principles. Faithfulness is sometimes in the eye of the beholder.
The book has tended to evoke diametrically-opposed responses, with some people loving it and others dismissing it. As I said, I liked about 80% of it, but found parts to be simplistic. I do think we need more analysis here and more suggestions of ways to address concrete problems. Some of this book reads like the work of academic gadflies who have the courage to speak truth to corporatist power. Other sections read like the musings of a small town editorial writer.