Customer Reviews

116
4.1 out of 5 stars
Highlights For Children
Subscription Term Name: 1 yearChange
Price:$34.95
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248 of 254 people found the following review helpful
on January 26, 2012
Subscription Term Name: 1 year
The product itself is good and engaging for kids.
However, be wary once your a customer and a client because you will be in their records. Their marketing trick is to keep on sending you "gifts" or packages of more books or puzzles even up to the point that you dont even ask for it. Later on you'll be charged for it for not returning their books (of course you will mistakenly think they were part of your subscription in the first place.) So you will incur charges, even late fees if you dont pay. And cancelling can be a pain too! You will be in their "collection agency" if you don't pay up. Bad customer service!
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140 of 149 people found the following review helpful
on February 5, 2012
Subscription Term Name: 1 year
My daughter received a subscription to High Five as a gift. This is a version of the magazine for younger children...from Highlights. She loves it. In one of the magazines, at the back, there was a little scratch game. You had to scratch the pieces and if you had three matches you could win a FREE book and a FREE tote bag. So of course we won. My daughter was very excited and I thought it was pretty cool myself. A couple weeks later we get some Highlights puzzle magazines in the mail...didn't think anything of it. This morning my wife and daughter are having fun doing activities in these magazines and I start to wonder, out loud, why they gave these to us. I start sifting through all the papers and find an invoice that says we owe $2.45 for S&H and $5.49 for one of the puzzle "books" (they're actually magazines)...and a couple more that are "free". Then I come across another piece of paper that informs me that they will send me the "free" tote once I send them the money. This absolutely infuriates and disgusts me. How can they take something fun and innocent and turn it into something ugly. I remember having Highlights when I was a kid! I'm looking for alternative activity books for my daughter as I was planning on continuing the subscription when it ended.
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118 of 127 people found the following review helpful
on August 21, 2006
Subscription Term Name: 1 year
I enjoyed this magazine as a kid, but then, I also loved Electric Company. Looking at both now, they seem dated and tedious, but perhaps our children need something that moves at a slower pace than everything seems to do now. Neither of my children (5 & 7) enjoyed Highlights at first, but after getting a subscription from their grandmother, they have discovered the joy of curling up in a quiet corner and figuring out the puzzles and stories for themselves. It's a magazine with a style and format that encourages reflection and absorption, rather than a voracious grab and go version of reading, that I believe will give a child a better foundation. "To read without reflection is like eating without digesting" Edmund Burke
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83 of 89 people found the following review helpful
on August 4, 2012
Subscription Term Name: 1 year
Last year, I had received several of the Highlights Puzzlemania magazines which all ended up in trash as I took those materials as unsolicited advertising. Shortly after, I kept receiving invoices for those thrown-away materials. I kept calling the Customer Service and requested my name and address to be removed from their mailing lists. Eventually paid the hideous charges to be over with that scam. But it was a short-lived relief....until this year...when I received an invoice for another magazine "Top Secret Advantage" again from Highlights claiming I had received one of their magazines. I do not have that magazine as it likely ended up in trash along with some other advertising. As a result, I cannot send it back to void the invoice. I had emailed their customer service a week ago again requesting my name and addressed removed from their mailing list but no response. I had tried to call them on Saturday but of course they only "work" in the most customer inconvenient business hours and never on the weekends.
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40 of 42 people found the following review helpful
on December 3, 2008
Subscription Term Name: 1 year
This product is $3 cheaper and ships the month it is ordered with a gift card and free calendar on the Highlights Magazine site.
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53 of 58 people found the following review helpful
on December 7, 2009
Subscription Term Name: 1 yearVerified Purchase
Let me start by saying the magazine is great. I tend to order most of my online purchases through Amazon, because I have had very could results, this one however I would have been much better off to have gone through HIGHLIGHTS themselves at [...]. I ordered two magazines, Highlights for children (ages 6-12) and Highlights High Five at the same time - on September 13, 2009. The High Five magazine came as expected in beginning of November. The Highlights for Children did not. I waited and waited (not wanting to give one child something and not the other). In Mid November I called Highlights directly. They said they had never received the order for this magazine. Then I called Amazon. They gave me the Number for Magazine Express whom they sell this through. I called them. The customer service rep was very rude and proceeded to tell me it would be another few weeks for the magazine to be sent - that it could take up to 10 weeks. When asked why Highlights said they had never received the order, they said that it was actually going to be sent in bulk to them, then they would distribute. I then called Highlights again. They said that wasn't the case, all magazines are sent from them. They had received the order for the High Five, and that is why it had been shipped and received already. I then had to send proof via fax that I had paid for both substriptions and when the order had been placed. I did so, then called Amazon back, for I really didn't want to speak with the rude rep at Magazine Express again. Amazon contacted them, and they informed them of the same lies they had told me. I finally received the first issue on December 5,2009 (almost 3 months after the order and 2 issues of High Five later). Amazon service was great (though they are taken in by the lies of this company) and Highlights Magazine was very helpful - They responed to me in a very professional and considerate manner, and I do recommend the magazine, just not through this terrible company that Amazon goes through.
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28 of 29 people found the following review helpful
on January 9, 2014
Subscription Term Name: 1 year
As many others have in the past, I have just received a "collection notice" from this outfit for items I have never ordered. It ends with "It has been several months since you received the item(s) listed below. Since you kept the product, you are obligated to pay for your order. Paul Cameron Supervisor, Collections."

If we ever did receive the item(s), then they must have been thrown away as we do with all unsolicited junk.

My research on RipoffReport, BBB and Amazon websites shows that Highlights for Children is in the business of violating the law about sending unsolicited items. See Title 39, United States Code, Section 3009. That section of the Postal Reorganization Act of 1970 makes the mailing of unordered merchandise unfair methods of competition and unfair trade practices under the law. Highlights for Children also breaks the federal law by following the unsolicited mailing with a bill or harassing communication. See the article "Receipt of Unsolicited Merchandise" on the U.S. Postal Inspection Service.

I intend to do the following and invite others in my situation to do the same:
1. File a complaint with local postmaster and nearest Postal Inspector;
2. File a complaint with BBB and highlight to BBB the other numerous complains for this company;
3. File a complaint with FTC;
4. Consider a class action lawsuit; and
5. Spread the word about these scam artists.
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95 of 110 people found the following review helpful
on February 10, 2003
Subscription Term Name: 1 year
I was so excited to find this title on Amazon.com! My kids love this magazine and it's even more fun than when I was little. I still see this in all the doctor offices and now we can have our own copy at home! My children's teachers have recommended this to supplement their reading curriculum. My kids don't sem to notice that they are learning since they are having so much fun. I'll be glad to turn off the TV, the advertisements, and the games each month when my issue arrives. Thanks Highlights!
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17 of 17 people found the following review helpful
on November 27, 2013
Subscription Term Name: 1 year
My kids got a subscription from their grandparents. Then they received 2 puzzle books. I thought it was just part of the subscription. Suddenly I get a bill for $23 with late fees and shipping and threats of it going into collections. Don't order Highlights Magazine.
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40 of 46 people found the following review helpful
on June 7, 2006
Subscription Term Name: 1 year
My kids love Highlights! It's applicable to both of their age ranges (6 and 9) and is a valuable investment for any parent. I don't know what I would do without this magazine; it keeps them entertained at restaurants and while we travel in the car. Not to mention, it's much cheaper than investing in portable gadgets that are out of date every few months.
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