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How to Hire, Train & Keep the Best Employees for Your Small Business: With Companion CD-ROM
 
 
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How to Hire, Train & Keep the Best Employees for Your Small Business: With Companion CD-ROM [Paperback]

Dianna Podmoroff (Author)
5.0 out of 5 stars  See all reviews (5 customer reviews)

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Book Description

June 30, 2004
Ask any manager today and they will say their biggest concern is the competition for talent, good employees. The business costs and impact of employee turnover can be grouped into four major categories: costs resulting from a person leaving, hiring costs, training costs, and lost productivity costs. The estimated cost to replace an employee is at least 150 percent of the person's base salary. As you can see managers must learn to hire, train, and keep your employees highly motivated. Every organization needs a system for hiring, training and keeping superb employees and that is exactly what you will get from this new book. You will learn to create a workplace full of self-motivated employees who are highly purpose-driven.

You will learn the fundamentals of sound hiring, learn how to identify high-performance candidates, and how to spot evasions and even out well lets call it what it is, lies. The book contains a wide assortment of carefully worded questions that help make the process more effective. Innovative step-by-step descriptions of how to recruit, interview, hire, train and KEEP the best people for every position in your organization. The book is filled to the brim with innovative and fun training ideas (that cost little or nothing) and ideas for increasing employee involvement and enthusiasm. When you get your employees involved and enthused you will keep them interested and working with you, not against. With the help of this book get started today on building your work place into one that inspires employees to do excellent work because they really want to!

Numerous case studies and examples show how you can create an environment in which employees feel passionate about their jobs. The companion CD Rom contains dozens of employee training and human resource forms including: unique employment applications, interview questions and analysis, reference checks, work schedules, rules to live by, reporting forms, confidentially agreement, and an extensive human resource audit form. Simply print out any form you need when you need it.


Frequently Bought Together

Customers buy this book with 365 Ways to Motivate and Reward Your Employees Every Day: With Little or No Money $16.47

How to Hire, Train & Keep the Best Employees for Your Small Business: With Companion CD-ROM + 365 Ways to Motivate and Reward Your Employees Every Day: With Little or No Money


Editorial Reviews

From the Inside Flap

ASK any manager today and they’ll say their biggest concern is the competition for talented, good employees. The business costs and impact of employee turnover can be grouped into four major categories: costs resulting from a person leaving, hiring costs, training costs and lost productivity costs. The estimated cost to replace an employee is at least 150 percent of the person’s base salary. As you can see, managers must learn to hire, train and keep your employees highly motivated.

THIS BOOK will help you learn the fundamentals of sound hiring, how to identify high-performance candidates and how to spot evasions. You will learn to create a workplace full of self-motivated employees who are highly purpose-driven. The book contains a wide assortment of carefully worded questions that help make the process more effective. Innovative step-by-step descriptions of how to recruit, interview, hire, train and KEEP the best people for every position in your organization.

THIS BOOK is filled to the brim with innovative and fun training ideas (that cost little or nothing) and ideas for increasing employee involvement and enthusiasm. When you get your employees involved and enthused, you will keep them interested and working with you, not against you. With the help of this book, get started today on building your workplace into one that inspires employees to do excellent work because they really want to!

About the Author

Dianna Podmoroff is a highly qualified professional with over 10 yearsÂ’ experience in coordination and management. She has a BachelorÂ’s degree in Psychology (BA); a MasterÂ’s degree in Business Administration (MBA); is a Certified Human Resources Professional (CHRP); and is a member of the Beta Gamma Sigma honors society for business graduates.

Product Details

  • Paperback: 288 pages
  • Publisher: Atlantic Publishing Group Inc. (June 30, 2004)
  • Language: English
  • ISBN-10: 0910627371
  • ISBN-13: 978-0910627375
  • Product Dimensions: 9 x 6.2 x 0.7 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Best Sellers Rank: #631,903 in Books (See Top 100 in Books)

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3 of 3 people found the following review helpful:
5.0 out of 5 stars This book teaches you to do that, and then some., January 26, 2006
This review is from: How to Hire, Train & Keep the Best Employees for Your Small Business: With Companion CD-ROM (Paperback)
"How to Hire, Train, & Keep The Best Employees." This book teaches you to do that, and then some. I was introduced to behavioral interviewing techniques that I can't wait to put into practice. I am confident that these techniques, along with a structured recruiting process - will paint an accurate portrait of job candidates. The mention of real-life, bizarre interview responses left me in stitches. The book also offers tips for welcoming and training new employees. I found the sample orientation schedule extremely helpful. The section on keeping employees was most insightful as it dealt with communication. I learned how to "own" my comments to avoid sounding judgmental. The book also teaches you to transform person-oriented comments into the problem-oriented comments that bring about better results. I had no idea that some of the things I say could have such an adverse affect on others. I definitely plan on using these tips in my professional and personal life. This book seems to be geared toward the Human Resources professional. It even comes with a CD of 75 HR forms. I found it to be applicable to anyone in business.
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2 of 2 people found the following review helpful:
5.0 out of 5 stars Best Book, May 11, 2006
By 
Brandi M. Seals (Fayetteville, AR United States) - See all my reviews
(REAL NAME)   
This review is from: How to Hire, Train & Keep the Best Employees for Your Small Business: With Companion CD-ROM (Paperback)
This is quite possibly the best book I have ever read about employee relations. It starts off with how to find the right candidate. How to advertise when there are openings, how to conduct the interview and many more helpful topics.

The best part, however, is on how to retain the best employees. It talks about communication problems and how they can inadvertently cause conflict and problems within a business. The author then spends considerable time addressing ways to convey a bad message -such as you screwed up- in a productive way so that the employee doesn't feel bombarded with criticism and can begin working towards a solution. Chapter 3 is a great reference even for communication within personal relationships.

The author then goes on to discuss affective leadership and team building. All of these things will go a long way to create a great and productive crew. I especially liked the discussion on proper employee training. The author emphasizes finding the right person to fit into an organization and then training that person on what is expected of them. All too often I've seen people just dumped into positions without even a job description. No one can possibly work effectively that way.

The book also comes along with a great CD-ROM which has templates for employee applications, interview questions, a confidentiality agreement and more.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars A necessity for any small business owner, December 15, 2006
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This review is from: How to Hire, Train & Keep the Best Employees for Your Small Business: With Companion CD-ROM (Paperback)
`How to Hire, Train, & Keep the Best Employees' is an excellent resource for all small business owners. This book contains all of the vital information you will need to achieve higher employee productivity, better time management for employees and managers, and decreased turnover for your company. Podmoroff's book will also teach you how to effectively advertise for a position, screen potential employees, and motivate employees enough to make them want to stay with your company.

All of the information in this book is extremely helpful, but I was most impressed by the samples and templates provided in the book and on the CD-ROM. The book includes sample forms for applications, interview sheets, and orientation outlines to demonstrate the guidelines that Podmoroff explains. The CD-ROM takes things one step further by providing you with printable human resource templates for applications, follow-up letters, and performance analysis forms. Between the book that teaches you all you need to know and the CD-ROM that puts the theories into action, you will be well on your way to running a more productive, less stressful business.

On a side note, I was also very happy to see that some of the profits from this book are donated to The Humane Society of the United States. Even if I didn't think that this book is the best of its kind--which I do--I would rather invest my money in the author and publishing company who support a good cause.
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Inside This Book (learn more)
First Sentence:
Good selection of employees results in many advantages for the manager and the organization, and invariably results in decreased costs for the business. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
supportive communication, behavioral interviewing
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Company Name, Demonstrated Interpersonal Skills Other, General Aptitude Test Battery, General Comments, New Zealand, Supervisory Experience, Mechanical Aptitude
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