Customer Reviews

Hirt's Orange Christmas Cactus Plant - Zygocactus - 4" pot

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(2)
1 star:		(1)

 

 

I placed 3 different orders with them, for a variety of Christmas Cactus plants. Here is the summary of what happened:

Order 1: I ordered a yellow Christmas cactus. I received a white one. Hirt's responded and wanted ME to pay to send the plant back to them, so they could refund my money. So, basically, I would have paid around $15 - 20 in shipping for NOTHING. They also put so much masking tape on the plant, it was damaged when the tape was removed.
Order #2: I ordered 2 yellow cactus. Again, they sent the wrong plants. The leaves on the plants matched the EASTER cactus plants they sell, not a yellow Christmas cactus.
Order #3: This is the third order they messed up. They only sent 1 yellow cactus, though I ordered two. They sent an extra peach cactus instead. Several of the plants were damaged by the tape put on the pots and several of them were not labeled to show which plants they were. Will not order from them again.

In addition, ALL of the plants I ordered from them had weeds growing in the pots. Not something I would want to deal with when it comes to my houseplants.

Customer service FINALLY responded to my emails...only after I had emailed 5 times. They sent one sentence - "Send them back for a refund." When I wrote back that I was not going to pay to ship back their mistakes unless they were going to refund me the original shipping costs as well as my return shipping costs, I did not hear from them again, and it has been almost 3 weeks now.

I ordered two yellow cactuses, two orange and two purple cactuses none of which were the color advertised. The yellow ones appear to be white, but it is too soon to tell since the buds are not open. The orange and purple ones are without fail red. I contacted the seller and informed them of the error and they told me that next year's buds should be the correct color because there green house conditions cause false colors on the buds. Sounds like bull crap to me and of course they won't offer a refund when next years buds come in the wrong color. Terriable experience and waste of money. I could have bough red cactuses at another store for half the price. Huge disappointment. I am planning on reporting this vendor to amazon for fraud.

I have 4 lovely Christmas cactus which I've owned for over 3 years. All of them bloom more than once a year and are great. I received some cuttings thinking it was a plant. Finally last week, I gave up and threw them out. They never rooted and I was dissapointed. I've never grown one from so small but my other C.C.'s all have done well- though not from this vendor.

This came wrapped beautifully. I didn't know it was already growing when it came. Good thing I opened it when I did. This was a gift for someone for christmas and it really was a beautiful plant. I opened it and had a pretty hard time giving it up. Really beautiful