Customer Reviews

Hitachi C12LDH 15 Amp 12-Inch Dual-Bevel Miter Saw with Laser and Digital Miter Bevel Display

5 star:		(7)
4 star:		(11)
3 star:		(0)
2 star:		(2)
1 star:		(0)

 

 

I did some considerable research on the Hitachi miter saws and decided on this one. When I received the saw, I opened the box and it appeared as though this saw was used before, the packaging was horrible and one of the sub-fences was snapped off. I called Amazon and they overnighted a replacemend saw. Upon opening the second saw, the packaging wasn't much better, but atleast this saw didn't appear to be used. When I pulled it out of the box, I noticed the same sub-fence was broken just like the first saw?? I called Hitachi and got the run around until I asked to speak with a manager and I was informed that she had received several complaint calls regarding broken sub-fences that week. The problem comes down to the cardboard packaging that Hitachi uses to secure the saw in the box. Hitachi needs to upgrade their packaging. The saw's are made and packaged in China, I'm sure the box gets bounced around quite a bit. The sub-fence that is broken is on back order from Hitachi, so what does this tell you, obviously, this sub-fence must be a hot item. Anyways, Hitachi has ordered me the sub-fence at zero cost for the sub-fence, though I probably won't get it until end of December. Oh, the 32 tooth saw blade that came with the saw is junk, one of the carbide tips was broken off. I bought the Hitachi 90 tooth blade and it cuts like a hot knife through butter. I have used the saw to cut some large crown molding and it seems to work well, the digital miter and bevel display is pretty cool. Amazon took care of all the return shipping of the first saw, so five stars for Amazon.

Great miter saw; I found that it was dead on accurate out of the box except for the B side Sub Fence as it was bent/warped. I contacted Hitachi through email on there site and the next day they had responded and said they were shipping a replacement fence. I got the fence 4 days latter and the saw is great now.

I'm not a contractor just a very avid DIY guy, I hate paying people of work I can do myself. So this saw works great for me. Here are my Pros/Cons of this saw:

Pros:
1) Very Powerful and easy to use
2) Accurate out of the box
3) Digital Miter/Bevel display is great and takes the guess work out of cuts especially the bevel.
4) Very solid built and high quality
5) Great packaging for shipping no damage
6) Laser comes in without having to start the blade
7) Great customer Service from Hitachi

Cons:
1) Bent/warped Sub Fence on delivery (resolved by Hitachi)
2) Laser hard to see in any sun lights
3) Laser blocked when you bring the blade down
4) LOUD (belt drive sound)
5) Wrench clip does not hold wrench in place, falls off a lot
6) Hard to change out blades, need to have 3 hands

That's about it. This is a great saw and I would not hesitate to recommend it to anyone. I would have given it 5 stars if it wasn't for the bent/warp sub fence.

After a lot of thinking and checking, I looked at every brand of saw, read reviews of every brand, tried every brand first hand. With a ton of searching I decided on this saw, and I am very happy. The digital read out means that while searching for the right angle you can walk away have someone else on the job move it use it and be able to return it exactly to even the most difficult cut angles. The laser is by far the best in the industry don't care what anyone says about this brand or that, the best laser system by 100 times over anyone else. Mine was perfect out of the box, has worked great since I bought it. With my crews they now fight over who gets the Hitachi and who gets stuck with the Dewalt and Ridgid, helps everyone show up to the shop earlier which is a bonus. Other than that the basic functions are the same as any saw, I hate the Dewalt front cam lock system due to the fact that many times I have had my finger pinched in this thing, so I prefer the twist lock handle this saw has. That and lets face it these days you buy a Dewalt, porter cable or delta and you are just buying black&decker with a different color and a whole lot higher price.

I am happy with this saw. Like many of the other reviewers, my saw also came with a broken sub-fence B. I called Hitachi and without hassle they sent me a new one. I like the dual bevel with the digital readout. The detents feel more solid than other saws I've tried. The laser is ok. It disappears as you lower the saw. This saw has a power switch on the arm but it only turns off the digital readout and the laser. It does not kill the power to the saw. You must unplug the saw to kill the power (which is a good idea when not in use). I thought this was a little strange but Hitachi said that is how it is supposed to work. Given what I know now, I would still purchase this saw.

Excellent product. Just got done putting in a hardwood floor with it and having the laser guide really sped things up.

For the home remodeler and all around project tool I am really pleased. The saw arrived at my front door when expected, unbleamished and ready to go to work. Great service

Mitre saw performance has been great! Really like the digital display for mitre and bevel settings. Only issue when I received the saw is that 'sub-fence B' assembly was broken, but Hitachi customer service very helpful and expedient in replacement. 2 items could be improved - dust collection is pretty poor and would be great if brake could be applied to blade when trigger released.

The delivery from amazon was prompt. The problems started when I tried to set up the saw for use. One of the flip out fences would not line up right. I found that the fence was twisted. I tried to get a hold of customer service at Hitachi to see if I could get the fence replaced. After 2 e-mails I finally received a customer service number. This was the last time that I heard from them even though I tried to connect with them again with the customer service number. I finally just ordered the part online so that I could use the saw. Amazon was great. Hitachi's customer service was not.

I have only used a few times, and so far I am very pleased. I only wish the laser was brighter for working in bright light. However, I live in Texas and I try to find shade whenever possible. The factory blade is not bad, but is not meant to be used for fine work so I picked up a Hitachi 726101 90 tooth blade for the better detail work. This saw works very well and the much of the saw dust actually goes into the dust bag. I am anxious to get to use it more to see how it does with other projects. I only wish I would have had this saw when I built my moms pergola and crown molding work...They turned out great but it would have been much easier and faster with this saw.
P.S. I bought a Ryobi miter saw stand for $99 that works well with this saw and it's a great value compared to the others on the market.
Hitachi 726101 12-Inch 90-tooth ATB Crosscutting Saw Blade with 1-Inch Arbor

Much like everyone else I did my research before purchasing and even though the reviews were good I was a little skepical about a brand that I had never used before. Boy was I wrong. This saw is great! Lots of power, easy to use, came almost set up out of the box. I did not have any troubles with broken pieces as others have reported (maybe they have got that fixed). The fence is a little short when flipped open to do bevel cuts but that should be ok since the double bevel will allow you to lay pieces flat while cutting instead of upright. The only other things about the saw is to make sure to get a nice 60 or more tooth blade and probably a stand when buying. The stands will save you space unless you have a huge work area and most have extendable supports which you will need with this saw unless you are cutting something shorter than 2'. This is a great saw and to think that with other brands you would have to spend hundreds more for the same features.