Customer Reviews

HoMedics SC-403 Glass-Top LCD Lithium Scale

5 star:		(2)
4 star:		(3)
3 star:		(0)
2 star:		(4)
1 star:		(8)

 

 

This scale looks great, but mine didn't weigh accurately. The indicated weight changed 1/2 to 1 pound, depending upon how my weight was shifted from foot to foot. The indicated weight was always about 2 to 2-1/2 pounds heavy. I called factory customer service and was told that there was nothing that could be done about the inaccuracy except to return the scale to the place of purchase, which I did. In fairness, I took it back and tried out all of the display models in this $50 price range, and none were any better, and some were quite a bit worse. I ended up buying the Soehnle Zeta model (for twice the price) with which I am very, very happy. (I have posted a review about that scale on the page for that scale.)

Bought this (...) for Christmas. It worked fine for about 3 months and then it went crazy. It gave different readings each time I would step on it, sometimes is was 30 lbs off. I changed batteries and it did not help. Customer service had no answers, threw it away on month 4.

Just like the other reviews point out, this scale is inaccurate. According to this scale, my weight fluctuates within 10 pounds, depending how I stand on the scale. I tested the accuracy by putting weights on it. It read a 40lbs dumbell as being 35lbs and a 80lb as being 73lbs. So it seems the higher you go, the greater the deviation from the actual weight. Wish I had read the previous reviews before purchasing this item.

I was attracted to the scale when I saw it in the store and it worked fine for about 3 months. After that time it gave erroneous reading that were up to 20 lbs off. If I stepped on it five times it would give five different readings, all were extremely off. I changed the battery and it did not help. Called the customer service line and no help there either. I had lost the receipt so I threw it away and bought another brand which was rated high.

These scales worked great for about 1 year. Then one day I stepped on them and found I had lost 20 pounds over the weekend and as I stood there the pounds kept melting away. As much as I would have liked for this to have been true. Reality took charge and I realized there was a problem, so; I called the manufacture, they said "send them in and we will replace them with a new set". So I did, its been about 2 months now and I am still waiting. After reading these other reviews it sounds like I was lucky that they lasted as long as they did. So maybe its time to purchase a new set, I'm pretty sure I will try a different brand this time.

This scale is a very nice looking appliance. It is extremely easy to use. You just step on it, and read the results. If several users attempt to use it in rapid succession, you'll get an error message. It needs about 5-10 seconds between uses to re-zero. It seems to be accurate and quite consistent. The best feature is the large LCD display. It is very easy to read, even in low light.

The only thing more horrible then the quality of this scale is the quality of HoMedics customer service. When this scale broke after less then a month of (inaccurate) usage, I requested a simple replacement part be sent. They refused, stating that if I sent the scale back to them, they *might* send me a replacement one -- but only IF I paid the S&H both ways. Uh, NO! It would've cost me a small fortune to ship that terrible scale both ways (when all that was needed was a tiny little piece to reconnect their crappy wiring).

The scale went into the trash -- and HoMedics lost a customer for life.

It worked well for a few months then started weighing light by a larger and larger amount as time passed. As of last week I weighed 225 lb at my doctors office and the SC-403 showed that I weighed 173 lb!

After about three years and several moves it stopped holding the battery in place and it was time to get a new one. Worked well for a long time, though. I would buy it again.

Had two of these scales. Amazon graciously replaced the first faulty one for free. The second one also had problems when the leg came off and I tried repairing it. I had suspected that the weight was inaccurate but this was confirmed when I bought a different scale.
It turns out that my weight was 13 pounds more which is a bummer but it's nice to get an accurate measure with my EatSmart Precision Premium Digital Bathroom Scale with 3.5" LCD and "Step-On" Technology.