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Holiday Express Animated Electric Train Set

3.6 out of 5 stars 73 customer reviews
| 22 answered questions

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  • Featuring train cars and accessories, this cheerful holiday train is master-crafted with all of the details you want
  • Includes: 4-piece G-Gauge train set, engine with Santa, tender with Christmas tree, Candy Dancer Car and Santa's Toy Shop Car
  • Also includes multi-function controller with sound and volume control, 120V transformer and a track power clip
  • Sixteen pieces of track form an approximate track layout of 3' x 5', each car measures 11" long
  • Made of durable, colorfully painted plastic
7 new from $399.99 3 collectible from $385.00

CHOKING HAZARD -- Small parts. Not for children under 3 yrs.

Product Description

Product Description

It's that special day, and The Holiday Express Animated Train is encircling the tree, creating an indelible memory the family will enjoy for years to come!

From the Manufacturer

This Electric Train Set brings delight to the whole family during the holidays. Each car offers little bit of animation to bring this set to life. Whether it's Mrs. Claus baking cookies to the elves enjoying their outside skating recreation, the kid in you will come out and play!

Product Information

Product Dimensions 28 x 19 x 9 inches
Item Weight 15.7 pounds
Shipping Weight 13.7 pounds
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item is not eligible for international shipping. Learn More
Item model number 384
Manufacturer recommended age 8 - 15 years
Best Sellers Rank #317,247 in Toys & Games (See Top 100 in Toys & Games)
#1,061 in Toys & Games > Play Vehicles > Play Trains & Railway Sets > Train Sets
Customer Reviews
3.6 out of 5 stars 73 customer reviews

3.6 out of 5 stars

Warranty & Support

Product Warranty: For warranty information about this product, please click here


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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

By J. Gray on December 10, 2006
Okay, I read these reviews last year and felt better about not purchasing it. Well this year I saw it and decide that after 4 years I would get it. I purchased the base set and three other cars. There was a note about the max number of cars being 6 so I lucked out I guess. As of tonight I am happy with it but I was ready to throw it through the window a few times.

1) The tracks. The directions don't really tell you how hard to push the tracks together for a correct connection. I takes a fair bit for force but they do connect solidly. My track is on cut pile carpet and I have no problems. At first I thought I was going to break it.

2) I read the directions about hooking the power clip to the track and being sure not to select a piece of track that has a cut out. Well my first try I put it on a cut out. After 20 minutes I check again and moved it. Tada power. Previously it was very random. Check with a flash light if you aren't in a well lit area.

3) Electrical connections between the cars. I have read the complaints and up to an hour ago I agreed. The trick is to slide one finger up behind the connector (for support) on the back of the car being connected to and then take the plug and push it very firmly into the socket with your other hand. (I mean firmly) The connectors will seat and hold just fine. The white plastic portion of the plug should not be able to be seen. Now I have no issues and all cars are lit up just fine.

I hope this helps anyone else that decides to purchase this.
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While we love the animation and the incredible detail, it's a pain to keep on the track and seems very delicate. Our son just sneezes on the thing and it derails. But, it's easy to put back on. Also, the connections from car-to-car (not the physical connectors, but the electronic current carrying one) is very difficult to line up and plug in every time a train car derails.

We have this set, plus additional track and three more cars. There are lots of expansion pieces available.

p.s. - you can go to the mfr web site at [...] to order replacement parts. We were told by several large hobby stores in Atlanta that they no longer carry these trains b/c the company doesn't back its product well. Our main connection did the same thing as the other reviewer's and we just got a soldering kit and used solder to get it back together. Also, after just one year, our sounds buttons on the controls no longer work, and we've taken it all apart, cleaned it, etc. and still not working at the touch of the buttons.
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12 years ago before our 1st daughter was born I started looking for a train for holiday tradition for my first family. ( helpful hint at end )

I grew up building models / RC cars/planes and O and HO gauge train sets so set out looking for a train set. At first of course I thought because of the lights,animation etc that this set would not be a good fit nor last long.

I continued to look around a bit but on the 2nd visit to Hobby Town took the time to really look at the set and talk with an employee in the train section.

Long story short watched it more closely ( built better than I first thought ) and then thought to myself you know I bet all those lights and buttons for sounds would make for even more cute video memories.

Turned out I was right as our dauthers first Christmas at 5 mos old / set it up in the middle of the living room first with her in the middle and she just smiled and laughed.

Since age 2 she always is a part of setting it up and now at age 10 still loves this part of decorating the tree as the grand finale.

Hint: Since day 1 seen how after little use the vibration could cause the tracks to come loose so we use ty-wraps at every track connection and make sure not to pull to tight but enough to keep them together. And just make sure to use the smaller ones so as not to hit the bottom of the train and cut the pigtail.

Also, cotton balls dipped in alcohol will clean the metal rails.

And to this day not a single problem as mentioned in other reviews so ??

So hope they get their set back on track and get to enjoy.
Blessings to all
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What an incredibly great train. Very durable and easy to assemble. My six year old can run the controls no problem, just needs to be encouraged to stop the train between shifting from forward to reverse. Lots of bells and whistles, (literally) on the control for this train. The Station plays songs, and there is a mute button in case the sounds become too much. This is an incredible, well made train set that will be sure to bring holiday magic alive in your home for years to come.!!!
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My son received the Holiday Express train set 8 years ago from his aunt and uncle, and they gave us new cars for it every year until there were no more left to buy. I only experienced minor problems with the train once in a while, such has having to tweak the engine coupling so it turns more smoothly, or adjusting and cleaning the contacts on plugs that were not connecting properly. But all those years of happy Christmas choo-choo awesomeness came to a sudden end two years ago. After years of meticulous care and storage, the set still lights up, but the engine stubbornly refuses to function despite all my efforts to make sure every thing is clean and properly connected. I just tried it again a few days ago, and decided it was time to inform people of my experience.

It's unfortunate that New Bright Toys flat out does not provide any parts and repair infrastructure for their products. It doesn't make sense for a product like this to be neglected by a manufacturer in such a way. It's typically taken out once a year, and becomes integral to a family holiday decorating tradition. This isn't a remote control car getting bashed about non-stop. Please be aware of the kind of company you're dealing with and weigh this purchase carefully.

If you buy the Holiday Express and it malfunctions after your brief warranty period, you're totally on your own. Unless you or someone you know is an electronics genius that can fabricate toy train replacement parts, your Holiday Express will never work again when it dies. You may be fortunate enough to have it still light up for use as a static display, as is the case with ours, but it just isn't the same as having a fully functioning train.
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