6 of 6 people found the following review helpful:
2.0 out of 5 stars
Not sure company service exists, March 16, 2006
I got the iron and loved it the first time I used it. The second time I used it I found that once it got hot the top of the iron split from the bottom of the iron. I was able to see the water tank and the screws inside that were suppose to be holding it together. I really liked the iron so far so I called the customer support number. I got a recording saying that they were experiencing a high volume of calls and for faster service to use the website. I used the website that said I would hear from someone in 1-3 days. I never got a response. Over a period of two weeks I emailed 4 times and called 5 times (all different times of the day and night sometimes waiting up to 40 minutes before hanging up). I never talked to anyone on the phone and never got a response from my emails. Very frustrated I gave up. I tried to use the iron yesterday and it won't charge. hummm ...
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1 of 1 people found the following review helpful:
4.0 out of 5 stars
Great for the dogs, so-so for the buns, February 24, 2010
This review is from: Home Pride Ballpark Hot Dog Rotisserie Griller
I used to have a hot dog toaster but I killed it from overuse. This is what I bought to replace it.
It makes great hot dogs, they fry up nice and crispy and the fat drips down to the tray. The tray is removable, and easy to clean. The rollers? Not so much, it takes some elbow grease to scrub them, and they don't pop out. However, they are non-stick.
Not overwhelmed by the bun warmer. It'll crisp up the inside but I'd rather microwave the buns during the last minute to make them warm and yeasty-smelling.
When I went to Paris 20 years ago, the street vendors used a similar type warming "spike" to heat same baguettes the veal dogs went into to. I keep meaning to find some hot dog-sized baguettes to try spiking them onto the bun warmers, and giving me a little reminder of Paris.
Still, if you've got 10-15 minutes, it's easy to put 4 hot dogs on the rollers to cook them up. Not as fast as microwaving or boiling but easier than hauling out an outdoor grill. It seems like it would be safe enough for a kid old enough to read chapter books to use.
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3 of 4 people found the following review helpful:
1.0 out of 5 stars
Doesn't heat the hot dogs up..., February 21, 2007
I bought this item for our family as a way to have grilled hot dogs all year round, but was disappointed when it got here and tried it out. I tried it out with 2 hot dogs from Ballpark. According to the directions, this item should heat up the meat in 10 minutes. I had to heat these dogs for 20 minutes. I ended up returning this item after not getting any different results. Don't buy this item unless you are ready to spend a lot of time waiting for your hot dogs.
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