Customer Reviews

Home Styles Arts Crafts Entertainment Credenza in Cottage Oak

5 star:		(1)
4 star:		(1)
3 star:		(1)
2 star:		(0)
1 star:		(0)

 

 

So after searching all over for the right product, I landed on this item. It is one of the few that could fit my center channel speaker. I also like the fact that it had additional storage on the sides. The problem however is that you have to trust the shipping guy not to drop these 2 heavy packages. Mine came with a piece broken off. Luckilly, I have tools and wood glue and was able to straighten the staples, re-glue and clamp the piece back on and it is good as new.

And the most important thing you should know is this. The opening is not 34" wide as it is listed. It is 33 and 3/4" wide. Whats the big deal you ask? Well if you plan on putting your stereo components side by side, they will not fit if they are 17" wide, which is the common width of many stereo components. So now I am stuck trying to figure out how to get my components to fit. But if you dont have a bunch of stereo equipment like me, then I would recommend this item.

This is a great credenza. The wood is solid. It is very attractive. But the color they show on the web site does not match with what you get. They show a honey oak what they deliver is much darker almost like a cherry.

It is kind of complicated to put together in that there are a lot of pieces that need to fit together without being fastened. But at the same time you only need a screw driver (your own) and an allen wrench that they provide.

The only issue I have is that the top is not fastened on in a sturdy manner. So you have to be very careful when you move it.

This is a review on the process of getting and returning the product, not the actual product. I ordered this unit from AntOnline through Amazon. Everything went smoothly until I received the product. It was shipped in two boxes. One of the boxes indicated it was a cottage oak finish and the other box indicated it was a black finish. (I ordered Cottage Oak) Of course I didn't see this until after the delivery truck left. The boxes were ripped enough to see inside to verify that the one marked black was indeed black. I called AntOnline to ask what I needed to do. They said that they would let their shipping manager know and they would email me back. Now this is where things slowed down. I waited a day and emailed them back. A day later I received an email from AntOnline stating that the packages showed correct when they shipped and it would take several days to do a count at the warehouse for verification. I did not appreciate that I needed to wait this amount of time so I started calling Amazon customer service and AntOnline again. Amazon said not to worry and they would fix things if AntOnline couldn't. After a few days of calling both parties, I finally got a short email from AntOnline saying they will be issuing a call tag number to return the item for credit. I received another email stating here is the call tag numbers and first attempt at pickup will be in the morning. I was not sure of the carrier but I plastered these numbers all over the boxes and left them outside in front of the garage and went to work. They were gone when I got home and some paperwork was left with tracking numbers on them. I finally got my full refund after about a month.
I order frequently from Amazon and have only had one issue with a product bought from them, and they fixed that immediately. I have recently been ordering from others through Amazon and have had two majors issues, this being one of them. I am starting to get weary of ordering from any one else besides Amazon.