Customer Reviews


21 Reviews
5 star:
 (6)
4 star:
 (9)
3 star:
 (2)
2 star:    (0)
1 star:
 (4)
 
 
 
 
 
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16 of 16 people found the following review helpful:
4.0 out of 5 stars I USE IT EVERYDAY!
I got this homedics model cushion as a b-day gift, upon my specific request that is :) I wanted a massage chair with heat, since I have frequent lower back pain, and get knots right between the shoulder blades. It's definetly doing the job! This cushion has been strapped to one of my living room chairs since I got it, that is over 4 months now, and I'm not planning to put...
Published 14 months ago by nariam.decs

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13 of 17 people found the following review helpful:
1.0 out of 5 stars Low quality, poor design
This extended track model lasted one day then quit completely. The motors froze mid track and the control will no longer turn on. I've had better quality back massagers from Homedics.

The unit made a loud rubbing noise near the top of the track out of the box which may be a defect or faulty design for the extended track model.

One major problem...
Published 24 months ago by Reddy Reviewer


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16 of 16 people found the following review helpful:
4.0 out of 5 stars I USE IT EVERYDAY!, December 4, 2010
This review is from: Homedics MCS-400H Shiatsu Massage Cushion (Health and Beauty)
I got this homedics model cushion as a b-day gift, upon my specific request that is :) I wanted a massage chair with heat, since I have frequent lower back pain, and get knots right between the shoulder blades. It's definetly doing the job! This cushion has been strapped to one of my living room chairs since I got it, that is over 4 months now, and I'm not planning to put it away. My family and friends fight over it now when they come visit, they seem to love it, too. I'm even considering to buy another, or a similar one, as a Christmas gift to a couple of family members, since they really enjoy it when they come over. I had done some previous research and comparing features of various models on the Homedics webpage before deciding on this one, and I highly recommend you do so, too. In the end for the price and its features, this has resulted to be a pretty good and complete choice of what I was looking for. It includes both rolling and shiatsu with 3 programs each to concentrate on 3 areas, optional vibration, stays at a desired spot which I appreciate on my trouble areas. The heat option is the feature I really wanted, and it adds an amazing and relaxing, warm feeling to the massage. The reasons why I'm giving it 4* are: at times when using the shiatsu, the rollers get kind of a squeaky noise, maybe for the good use it's being given though. The rollers could be smoother or the padding a bit thicker, and sometimes it feels too rough if you're not wearing a thick layer clothing. I wonder regarding the 1* critical reviews, if any of those users did not take out the screw with holds the mechanism so as not to get broken while being shipped. There is a warning to remove it attached to the chair impossible to miss, otherwise it will cause permanent failure to it. In that case, it would explain why several have said it broke within the first uses. You should also read ALL of the instructions and recommendations of use, because it helps you understand about overuse or misuse. I'll end up saying that, here at Amazon is where you get the best price for this model. HOPE YOU ENJOY IT AS MUCH AS my family, friends, and I DO.
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24 of 28 people found the following review helpful:
5.0 out of 5 stars My wife loves this cushion!, October 9, 2009
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This review is from: Homedics MCS-400H Shiatsu Massage Cushion (Health and Beauty)
My wife received this for her birthday and she is loving it. Being a school administrator is sometimes stressful and she finds this massage cushion to be a great tool to help relieve the stress. It accommodates people of different height easily and does a great job of massaging the back and neck.
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9 of 9 people found the following review helpful:
4.0 out of 5 stars Better than I expected, January 6, 2011
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This review is from: Homedics MCS-400H Shiatsu Massage Cushion (Health and Beauty)
I ordered this back massager along with Homedics Therapist Select SP-10HD Shiatsu Pillow. They work very well together.

For a general whole-back massage, this massage cushions does a very good job. Its range of motion is able to cover most of my back, from mid- to lower-lumbar all the way up to my shoulders. I am not exceedingly tall in stature, but I would guess that its range would be mostly adequate for even those who are 6' or so.

I am somewhat disappointed by the "roller massage" mode. I'm sure it is fine for some, but does little for me.

The shiatsu mode, however, is exactly what I was looking for. It digs in deep, and the addition of heat makes it a pleasant experience. Turning on the vibration in addition to the shiatsu is also effective.

I can tell that for those whose back muscles are not as over-triggered as mine, that the deepness might be uncomfortable. It actually is for me too sometimes, especially if I had seen my regular massage therapist the day before and those muscles are already over-worked (my first clue that I need to wait a bit longer for the muscles to recover). I have found, like others, that wearing a thicker sweatshirt or using a towel between me and it softens the massage in those cases. Mostly, however, I don't find it necessary to do this.

I mentioned the Homedics Therapist Select SP-10HD Shiatsu Pillow because while this cushion does a good job for the whole back, I find that the pillow does a much better job for working on a particular knot or area. They are a good team.
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13 of 17 people found the following review helpful:
1.0 out of 5 stars Low quality, poor design, February 3, 2010
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This review is from: Homedics MCS-400H Shiatsu Massage Cushion (Health and Beauty)
This extended track model lasted one day then quit completely. The motors froze mid track and the control will no longer turn on. I've had better quality back massagers from Homedics.

The unit made a loud rubbing noise near the top of the track out of the box which may be a defect or faulty design for the extended track model.

One major problem is that the middle of the traveling bar does not set back far enough and rubs hard against the spine. Very uncomfortable.

The vibrating feature is not worth the extra money and is too harsh.
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2 of 2 people found the following review helpful:
4.0 out of 5 stars Nice massager, June 21, 2011
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ACL (Tennessee) - See all my reviews
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This review is from: Homedics MCS-400H Shiatsu Massage Cushion (Health and Beauty)
Nice massager. Don't use it much, though. But when I do, it sure does relax the muscles. Not very loud but is powerful.
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2 of 2 people found the following review helpful:
4.0 out of 5 stars Liking it. Thank you, September 29, 2010
By 
NH (Texas, USA) - See all my reviews
This review is from: Homedics MCS-400H Shiatsu Massage Cushion (Health and Beauty)
I used it for the first time today and my back muscles are so much looser and I feel SO much better overall. I had been in pain for months and it is already easing off. I am going to be using this regularly. It was simple to start using right out the box (grateful for that) and I am happy with this product. Although it did not reach my neck and shoulders, but it's no problem adjusting myself, plus there's probably more I have not explored in the controls that could help with this. It has to be seen how long this will run. I hope it runs long. Thank you to the makers. This looks like it is going to be making a positive difference in my health and in my life.
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2 of 3 people found the following review helpful:
1.0 out of 5 stars It stopped working in less than a week, February 18, 2010
This review is from: Homedics MCS-400H Shiatsu Massage Cushion (Health and Beauty)
I enjoyed it while it worked. From the moment of opening the box, the demo mode worked fine. Demo went through all the different combinations. But controlling some functions manually in combinations (like adding vibration and heat) didn't work from the start. The controller doesn't even power up anymore. The store doesn't carry Homedics back massagers anymore and shipping the unit is expensive. I am trying to get Homedics to give me credit for a new one at a local store. I'll update when I do get credit.
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1.0 out of 5 stars a dud, January 23, 2012
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This review is from: Homedics MCS-400H Shiatsu Massage Cushion (Health and Beauty)
like everyone I also bought this product after reading the reviews on line. But it turned out to be a dud, the thing just gave up after the demo. total waste of time and money. Also Amazon returns policy is that great either, my money is still with them even though the product has been returned.
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4.0 out of 5 stars works well, January 21, 2012
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This review is from: Homedics MCS-400H Shiatsu Massage Cushion (Health and Beauty)
I got this for my fiance who works hard and constantly has a sore back. It works well and feels good. The only things I would change: you cannot put the heat setting on without selecting one of the massage settings, and you can only customize the width for the rolling massage, not the shiatsu.
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4.0 out of 5 stars Feels good, January 17, 2012
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This review is from: Homedics MCS-400H Shiatsu Massage Cushion (Health and Beauty)
I had a similar HomeMedics massage cushion which broke after about 3 years of use. The plastic spine holding the rollers broke. This one is heated, vibrates, feels just right and works properly. Better than I expected.
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Homedics MCS-400H Shiatsu Massage Cushion
$169.99 $144.97
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