Top critical review
45 of 49 people found this helpful
misses upper back between-the-shoulders
on August 17, 2008
I was able to sit on this in a local store and found that -- while the shoulder massage feature is nice and not even available on other massage cushions -- there is a gap between the mechanism for the shoulders and the mechanism for the back. In other words, this product does not massage the upper back between the shoulder blades, which was a deal-breaker for us. See the two grey patches on the upholstery? The zone that this cushion does not massage is the region between them. So, on the one hand, this focuses on the shoulders which no other cushion seems to do. On the other hand, it misses that upper back area between the shoulder blades which is a pretty important zone if you have shoulder tension. After sitting on this and two other cushions, I chose a different one: "HoMedics Therapist Select Quad-Roller Massaging Cushion with Heat." That cushion has adjustable width and reaches between the shoulder blades -- though it doesn't go as high as I'd like. That's the price we pay for buying a cushion to do a massage therapist's job. Happy cushion hunting, everyone!