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"Michael Chertoff offers a clear-eyed assessment of the threats we face and how to confront them. Among his good ideas are the use of soft power to project and protect America's values, and improved efforts to prepare—rather than scare—an anxious public. In contrast to the toxic political environment that surrounded him, Chertoff's pragmatism and lack of partisanship are on full display, and he has written a valuable primer for his very able successor."—Representative Jane Harman (D., Calif.), chair of the Homeland Security Subcommittee on Intelligence and Terrorism Risk Assessment
"America's response to the 9/11 tragedy was the establishment of a new Department of Homeland Security created from 22 separate federal agencies. Just about every issue imaginable came to this new department, from protecting our borders and ensuring the safety of passengers in the air from terrorist attacks to maintaining defenses against natural disasters. Michael Chertoff, only the second person to serve as secretary in this office, describes with penetrating analysis the strategy that has emerged from this huge challenge, the eyes-open risk-costs analysis that has made it manageable, and the steps that have been taken to turn this gigantic effort into a well-coordinated and effective line of defense for our citizens. What a useful gift to his new successor, former Governor Janet Napolitano."—William Webster, chairman, Homeland Security Advisory Council, former FBI director, former CIA director
"As memories of 9/11 fade, the nation has required a tough-minded realism against growing complacency. In Michael Chertoff, the nation had a keen thinker, a straight talker, an honest broker, and a diligent doer at the head of the Department of Homeland Security. Michael Chertoff remains driven to inform and persuade. In comprehensive fashion, this book tells America and the world what we've been doing and what we still must do to enhance our safety and security."—Frances M. Fragos Townsend, former homeland security adviser to President George W. Bush
"In terms of insight, intellect, and experience, Michael Chertoff is uniquely placed to undertake diagnosis and offer prescriptions for the range of contemporary dangers to our security. He addresses those threats, both man-made and natural, with a clarity of thought and conviction of purpose that provides an immense service and inspiration to all of us, far beyond the shores of his own homeland."—John Reid, former UK Home Secretary and Defense Secretary
"A valuable tool for emergency management and homeland security practitioners in all sectors and of all levels. It addresses a wider audience by challenging policymakers to continue crafting workable solutions. . . . It also provides a starting point for scholarly research. But, most important, it makes you think."—Journal of Homeland Security and Emergency Management