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1.0 out of 5 stars
Customer service stinks,
By Piano Instructor (OH USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Hon Laminate 5 Shelf Bookcase in Mahogany (Office Product)
I bought these thinking they were 6' bookshelves. They were to replace ones that were destroyed in a flooded basement. I chose HON because they have a reputation for quality and the ones I was replacing were HON bookshelves. Boy, was I wrong. These are not much better than the ones you can buy at a Walmart. It was a while before I opened them, having to sort through the things the contractors thew into boxes. when I opened the cases, the shelves were 5' long. I contacted the company. They said it was beyond 30 days and they would have to check into whether I could exchange them. I never got a response back from them. I'm finally setting them up, even though they aren't what I wanted, and there are no instructions in the box to put it together. This has been a very great disappointment and the seller's response to me has been extremely poor. I would not recommend them to anybody and would further steer anyone else away from buying from them.
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$284.00 $162.20
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