Most helpful positive review
491 of 500 people found the following review helpful
Eventually worth some frustrations
on August 19, 2013
Caution: This hardware is powered only through the USB-2 port. USB-2 ports are notorious for being underpowered, especially on laptops or if not attached directly and closely to the computer motherboard, without a bridge, not a shared port, and not with an excessively long cable, etc. This may explain some of the problems reported by others. If your hardware and operating sysem match the manufacturers requirements, you may have no problems at all. Some users report a seamless and sucessful insatllion. Not the case with me, even with a good port and adequate power.
I had a frusrating time installing, but it eventually works OK and as as advertised.
I have a powerful desktop system, far exceeding manufacturer's stated requirements, operating under Windows 7 Professional, 64 bit version. After multiple attempts to install and connect with the device, I share the following.
The driver on the installation CD was out of date. After a failed installation, uninstall, multiple attempts to reinstall,I found it necessary to uninstall totally, do use a registry clean utility to delete many registry entries not removed and not deregistered by uninstall, and start fresh with an updated driver downloaded from the manufacturer's website.
The following procedure eventually worked. DO NOT connect the VIDBOX to the USB cable until step 4 below.
1) download manufacturer's latest driver from online and install this first, before an anything else. Then reboot.
2) Check "Device Manager" to insure that "HT VIDBOX" is installed and working normally under "Sound, Video, Game Controllers."
3) Install software from CD that came with the product. Then reboot again.
4) Only after the above do you connect the USB-2 to the VIDBOX.
Hopefully, that will sucessfujlly get the VIDBOX connected to your computer video/audio input
The sound card or system sound settings may require adjustments to record the sound properly, without clicks, squeals, whirring sounds, etc., depending on your setup.
Do not open or use any other application on the computer while capturing and recording video or video may get jumpy.
Once sucessfully installed and connected, this product worked for me as advertised. In the "Advanced Editing" mode I found that the merge/render function was quite slow, even on a powerful system, and I could not find a way to save a DV-AVI file for editing with other software. The editor provided was not very intuitive and quite limited.
Despite that above comments, I do not know of another capture product that will perform as well, especially not at this price, so it may be worth any potential frustrations. And you may have no problems at all!