Customer Reviews

Honeywell HAC504 Replacement Humidifier Filter

5 star:		(37)
4 star:		(11)
3 star:		(5)
2 star:		(11)
1 star:		(12)

 

 

Thought I purchased the Honeywell 504HAC replacement filter as listed on Amazon, but instead received a generic version that I could have purchased for significantly cheaper. I phoned the company but got no answer. I emailed the company and got no response. Would avoid any transactions with this company. I placed a complaint with Amazon and hope that this problem can be remedied.

OK, so I should have read the reviews before purchasing. I would have seen from the first review that this is not made by Honeywell itself.

The product details says "Item model number: HAC504", the Honeywell model number.

I received a "Best Air HW500 Humdi-Wick". Best Air Humidifier Filter (HW500)

I don't like being bait & switched, so I am dropping the rating down to 1.

But the price for the HW500 with a few minutes of online searching was, at it's cheapest, $1.50 more, and even on amazon from a non-misleading item search, was $3.50 more. And the company did ship pretty quickly; it arrived 3 days after the order was placed. For that, I am raising the rating to 2.

I have no review on how well the HW500 will work in the Honeywell humidifier yet. I am going to go ahead and use one for a couple of weeks to see how well it works. I will say that the diameter is smaller the the HAC504, but I am not sure if that will make a difference. If it works OK, I will come back and raise the rating to a 3.

To the seller: To get any higher, I would need to see some indication in the main product item page that this is a GENERIC filter instead of a Honeywell brand item.

Works Great. The handle that they put on the filter is really just a gimmik, but they also changed the outer most layer from paper to a tough plastic. It lets you soak the filter in hot water to get the minerals out. It looks like you can reuse it at least a couple of times.

Is there anywhere to buy the old filters without the blue wrapping.

I have used Honeywell Humidifiers for many years and never had the smell / mold problem you do with these filters, they are downright unhealthy.

I tried to rate these zero stars they are that bad but the system would not let me.

Please go back to the old filters

Using Amazon.com's Free Shipping w/ a purchase of $25 or more came in handy when ordering this product. I had to order 4 (at the cost of $7.99 ea) and it was well worth it.

Living in NY the filters need to be changed on a constant basis, and with an unbeatable price (other stores charged almost $30 for one!) you can't go wrong!

The filter is wrapped with a convenient plastic handle which allows you to change the filter without getting wet or dirty. Very easy to insert and remove into my humidifier.

I highly recommend using this product. My only complaint is that the box it arrives in is somewhat flimsy, but a little bit of scotch tape and you are set. Doesn't even register as a setback in my book!

AS others have said, this is a very cheap knock-off even though it says "by Honeywell". IT IS NOT! And mine didn't have to easy to remove handle as stated. Too much trouble to return so I'll just keep and know better for next time.
DON'T BUY!

FALSE ADVERTISING. THIS IS NOT A HONEYWELL BRAND PRODUCT. This product **does** look like the photo however... it is the filter alone, without any metal or plastic around it to help support the filter once it gets wet. It DOES work but it will fall down after a few days. It is NOT made by HONEYWELL, nor does it say ANYWHERE on this webpage that it is not Honeywell. IF YOU WANT ACTUAL HONEYWELL PRODUCT, SEARCH AMAZON.COM FOR: Honeywell HAC-504AW Humidifier Wick Filter, Single

The order I placed is not what I received. They were the wrong size and unusable, but would cost to much to return to company. I would not recommend that you order thru them. The order form had the # of the ones I ordered but not what I received.

I did not receive what I ordered. It was not a Honeywell product, but not worth returning since it was only $10 and change. Great scam by Amazon.

The filters I received were BestAir HW500 (1 of 4 was in the original box). They have a metal shell versus plastic on the original Honeywell HAC504. I returned them and received another set of filters which were again the same filters(HW500) I believe. They had no original box and the shell was metal, which can easily scratch its housing and stimulate mold growth in humidifier.
It is also sad that I saw another review sent on October 2007 about similar problem(purchased as HAC504, received different) for the same item purchased from Allergy Be Gone.