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Product Description
Amazon.com Product Description
Designed to help you stay safe and comfortable during power outages, the dependable Honeywell HW7500E Portable Gas Powered Home Generator delivers a host of advanced features that will help put your mind at ease. Featuring an easy-to-use electric start and ample outlets, this highly efficient 9375-watt generator lets you run vital household appliances during power outages or natural disasters.
Not Approved for Sale in California
Note for California residents: This model is not CARB-compliant; for a comparable CARB-compliant model, see the HW7500EL. Units sold to California must be CARB-compliant.
The power center provides easy access to well-labeled outlets.
Click here for a larger image.
Click here for a larger image.
Includes 4-in-1 power cable, oil, and funnel.
Smart Start Design for Convenience and Safety
Routine power outages, rolling blackouts, and natural disasters can cause major disruptions in your life, but being able to generate your own power goes a long way toward keeping you and your family safe and comfortable.
Designed for safe and easy operation, the HW7500E features a user-friendly, one-touch, battery-powered electric start and a simplified power control center with Smart Start features.
The color-coded starting controls are easy to identify and understand, and the generator also gives you the option of using a recoil start if necessary. (The generator includes a four-in-one power cord, and Honeywell also provides detailed operating instructions 24 hours a day at 1-888-RECOIL-8.)
Big-Bore OHV Engine for Powerful, Dependable Operation
Designed to offer you more power and greater durability, this generator's cast-ironed sleeved, 420cc Honeywell Engine is rated at 7500 watts and delivers a maximum of 9375 watts. This is enough power to run a large appliance like a dishwasher, washing machine, or electric range, or to run several smaller, more efficient appliances simultaneously, such as reading lights, a portable air conditioner, refrigerator, computer, and more. (See side graphic for more details.)
Thanks to a SurePower Alternator that provides voltage-regulated power, you can trust that this generator is electronics friendly. Plus the HW7500E provides the outlets you need to support these appliances, with four 15/20-Amp 120-volt AC outlets and a single L14-30-Amp 120/240-volt AC outlet.
Convenient Features and a Truly Mobile Design
This Honeywell generator comes equipped with never-flat tires and a high-leverage handle to ensure that it's easy to transport whenever and wherever you need it most. Additionally, the generator's large, 6.5-gallon fuel tank ensures long run times--up to 7 hours at a 50-percent load. And its oversized muffler is engineered to ensure quiet operation that blends into the background.
The HW7500E also offers a convenient fuel gauge, low-oil protection, and overload protection, letting you focus on your life rather than running the generator itself. It even comes with the first liter of oil and a funnel.
This portable generator measures 29 x 27 x 29 inches (LxHxW), weighs just 210 pounds, and is backed by a limited three-year warranty. Assembly of wheel and handle required (takes about 20 minutes).
What's in the Box
Honeywell HW7500E Portable Gas Powered Home Generator, battery for electric start, handle kit, 1 liter 10W30 oil, funnel, and 4-in-1 power cord.
 | Engine (4 Stroke) | Rated Watts | Max Watts | Start Type | Fuel Tank Capacity (Gal.) | Run Time @50% Load (Hrs.) | 15/20A 120V Outlets | L14-30A 120/240V Outlets | Weight (Lbs.) | Includes |
| 196cc 6.5 HP | 3000 | 3750 | Recoil | 4.2 | 16.5 | 4 | 0 | 114 | Wheel kit, oil, funnel | |
| 242cc 9 HP | 4000 | 5000 | Recoil | 6.5 | 13 | 4 | 1 | 165 | Wheel kit, oil, funnel | |
| 337cc 11 HP | 5500 | 6875 | Recoil | 6.5 | 9 | 4 | 1 | 190 | Wheel kit, oil, funnel, 4-in-1 power cord | |
| 337cc 11 HP | 5500 | 6875 | Electric w/battery & recoil | 6.5 | 9 | 4 | 1 | 195 | Wheel kit, oil, funnel, 4-in-1 power cord | |
| 389cc 13 HP | 6200 | 7750 | Recoil | 6.5 | 8 | 4 | 1 | 195 | Wheel kit, oil, funnel, 4-in-1 power cord | |
| 420cc 15 HP | 7500 | 9375 | Electric w/battery & recoil | 6.5 | 7 | 4 | 1 | 210 | Wheel kit, oil, funnel, 4-in-1 power cord | |
| 196cc 6.5 HP | 3000 | 3750 | Recoil | 3.2 | 12 | 4 | 0 | 116 | Wheel kit, oil, funnel | |
| 242cc 9 HP | 4000 | 5000 | Recoil | 6.5 | 13 | 4 | 1 | 165 | Wheel kit, oil, funnel | |
| 337cc 11 HP | 5500 | 6875 | Recoil | 6.5 | 9 | 4 | 1 | 190 | Wheel kit, oil, funnel, 4-in-1 power cord | |
| 337cc 11 HP | 5500 | 6875 | Electric w/battery & recoil | 6.5 | 9 | 4 | 1 | 195 | Wheel kit, oil, funnel, 4-in-1 power cord | |
| 389cc 13 HP | 6200 | 7750 | Recoil | 6.5 | 8 | 4 | 1 | 195 | Wheel kit, oil, funnel, 4-in-1 power cord | |
| 420cc 15 HP | 7500 | 9375 | Electric w/battery & recoil | 6.5 | 7 | 4 | 1 | 210 | Wheel kit, oil, funnel, 4-in-1 power cord | |
 | Engine (4 Stroke) | Rated Watts | Max Watts | Start Type | Fuel Tank Capacity (Gal.) | Run Time @50% Load (Hrs.) | 15A 120V AC Outlets | 12V DC Outlets | Weight (Lbs.) | Includes |
| 125cc | 2000 | 2100 | Recoil | 1.5 | 5 | 2 | 1 | 58 | Tool kit, oil fill container | |
| 53cc | 900 | 1000 | Recoil | .71 | 5 | 1 | 1 | 30 | Tool kit, oil fill container | |
Product Description
Description: 7500E Electric Start Model includes Honeywell(TM) Big-Bore, 420 cc, OHV engine, designed for power and durability with oversized muffler for quiet operation. Unit also includes Smart Start(TM) color-coded starting controls and 24-hour instructions at 1-888-RECOIL-8. Easy to operate with simplified power control center and a 3-year limited warranty. Includes never-flat tires, high-leverage handle, 4-in-1 power cord, first liter of oil and funnel to get you started. Comfort and Convenience: The Honeywell 7500E Portable Generator features: First liter of oil with a funnel to pour it, High-leverage handle for easy mobility, Never-flat wheels, Electric start with battery & recoil, Sound Filtered - The oversized muffler is engineered for quiet operation, Smart Start(TM) - Comes with color-coded starting controls and 24-hour instructions at 1-888-RECOIL-8. (732-6458), Easy to Operate - Features a simplified power control center and bonus 4-in-1 power cord. Everything You Need Except Gas! First Liter of Oil and Oil Funnel - Included 20ft, 30amp 4 way tap Power Cord - Included On Board Battery - Included Complete Wheel Kit - Included High Leverage Handle - Included Power and Security: Durable - Backed by a 3-year limited warranty, Electronics Friendly - SurePower(TM) Alternator provides voltage-regulated power, Honeywell(TM) Engine - The Big-Bore, 420 cc, OHV engine is designed for more power and durability. Specifications: Continuous Watts: 7500 Watts Maximum Watts: 9375 Watts Amps: 31.3 A @ 240 Volts Engine Type: Honeywell / Big-Bore, OHV Engine cc: 420 Start: Electric Start w/ Battery Outlets: L14-20 120/240VAC (Floating Neutral), 15/20A 120VAC, 15/20A 120VAC, 15/20A 120VAC, 15/20A 120VAC Fuel Tank: 6.5 Gallons Run Time: 7.0 Hours @ 50% Load Frame: 1.25 in Steel - Industrial Vibration Isolators Portability: Never-Flat Wheels and Handle Kit (Assembly Required) Added Features: Low Oil
Customer Reviews
Most Helpful Customer Reviews
74 of 76 people found the following review helpful
Amazon has this generator for the lowest price on the internet and much better than locally (once factoring in free shipping which normally costs $170 and tax free which is generally $70 or 7% in Indiana).
Shipping is awesome although it was out of stock for a while. ABF shipping is great. Item arrived intact via smaller truck after 1 week. ABF called my cell phone and arrange for convenient delivery time (signature required). Driver called day of delivery for 30 min. warning that item is coming. Driver hand-trucked 278# generator which is in original Honeywell box without any crating down a 100 foot long driveway into my garage for my wife. This is not the norm as free shipping generally means curb-side drop off and it's up to me to dolly this baby into my garage. My wife gave the driver a nice tip and I called him personally to thank him.
I ended up cutting the box to get the generator out due to heavy weight. I used a dolly padded with a thick towel to lift generator on its side to put on the wheel kit and 2 back legs with enclosed nuts/bolts (no washer needed or included due to specially designed bolts and nuts with washer flare). The tires are solid rubber so nothing to inflate or to go flat (nicely design), and are held on the shaft via washers and cotter pins. The handles fold nicely and bolted on with same type of nuts/bolts. Nuts and bolts are metric so get out you metric wrenches or sockets.
Honeywell HW7500E generator is a beauty. Red, metal fuel tank holds 6.5 gallons with fuel gage and metal gas cap. Black accents and red engine are easy on the eyes. I used Stabil fuel stabilizer from Walmart (1 oz per 2.5 gallons) to allow storage of gas in the tank so it's ready to go with less gunk build up and easier start later. Generator shipped without oil. I did not use the enclosed free 1 liter of 10W30 oil or free tiny funnel, and used instead full synthetic 10W30 oil (5 liter jug) with long neck funnel from Walmart. I recommend pouring the oil into a clean disposable plastic cup and then using this cup to pour the oil into the funnel to reduce drips, waste, and mess. It took a full quart of oil.
I installed a Reliance 30216BRK manual transfer switch kit (bought on Epay for $_1_8_0 shipped--more at Lowes) and used the included 20 foot 14-30 cable from the 30216BRK kit to hook up the generator to the switch (generator is placed outside the garage of course to avoid carbon monox. posoining) when generator is needed. This switch and generator provide power to 50 gallon electric hot water heater (3000 watts), 2 fridges (1600 watts), 2 freezers (1600 watts), 6 ceiling spot lights, and 2 ceiling fans to family room. Obviously, the water heater will be switched on and off just for showers (once existing water in the tank cools) to reduce the load otherwise. The generator does have an idle control, stutters now and then when the water heater kicks on, and does not get any louder than a 20" push gas lawn mower. I can hear the generator barely in the house at night but not during the day. Generator is 10 feet from the house's brick wall, outside the garage door which is closed on top of the generator cable.
Starting is easy with plastic cheat sheet numbering 1 through 7 steps with electric start. 12v/14Ah sealed lead, tractor type battery started the generator with first push of the switch. This battery can be charged with a "smart" car battery charger if set to 2A mode for 6-8 hours. It can be replaced at Walmart or Lowes in the lawn tractor section. Stopping the generator is as easy as 1) unplug, 2) let run 3 more minutes, 3) push the button off, and 4) turn the fuel switch to off (also clearly stated, step by step, on the attached plastic poster).
Overall, this is an excellent generator for the price of $999.99 due to 1) 3 year warranty (1 year parts and labor, other 2 years parts only), 2) Honeywell brand (not the cheap Chinese junk like Powermax, Pro-Grade, Buffalo Tools, Blue Max, Chicago Tools, Eastern Tools, and numerous other aliases--best clue is the chincy 1 year warranty with them sending you the parts and you do the repair yourself or locally at any lawn mower/motor repair shop whose cost may or may not be covered by them), 3) 7500W continuous, 9375W peak watts (Chinese generators have exaggerated wattage ratings so beware), 4) included free accesories (25 foot L14-30 cable to 4 outlets which costs around $60-100 on Epay and even more locally), 1 quart of oil, cheapy funnel, 12v battery, step by step start/stop cheat sheet, toll-free help line with fast pickup by real Americans, and flat-free wheel kit.
I do wish that the fuel tank can be 10 gallons instead of 6.5 gallons, included funnel has a longer neck, easier access to fill oil, less noise is always a plus, included cable is standard 14-30 male to 14-30 female to allow easier hookup to transfer switches--it already has 4 outlets on the generator so why do we need 4 more on the generator cable?, outlet covers to keep them dry in the rain (I plugged them up with baby-proofing outlet covers at Walmart), and actual bumper to bumper 3 year warranty.
Despite these mentioned weaknesses, this generator is still a great buy at Amazon for this price.
Shipping is awesome although it was out of stock for a while. ABF shipping is great. Item arrived intact via smaller truck after 1 week. ABF called my cell phone and arrange for convenient delivery time (signature required). Driver called day of delivery for 30 min. warning that item is coming. Driver hand-trucked 278# generator which is in original Honeywell box without any crating down a 100 foot long driveway into my garage for my wife. This is not the norm as free shipping generally means curb-side drop off and it's up to me to dolly this baby into my garage. My wife gave the driver a nice tip and I called him personally to thank him.
I ended up cutting the box to get the generator out due to heavy weight. I used a dolly padded with a thick towel to lift generator on its side to put on the wheel kit and 2 back legs with enclosed nuts/bolts (no washer needed or included due to specially designed bolts and nuts with washer flare). The tires are solid rubber so nothing to inflate or to go flat (nicely design), and are held on the shaft via washers and cotter pins. The handles fold nicely and bolted on with same type of nuts/bolts. Nuts and bolts are metric so get out you metric wrenches or sockets.
Honeywell HW7500E generator is a beauty. Red, metal fuel tank holds 6.5 gallons with fuel gage and metal gas cap. Black accents and red engine are easy on the eyes. I used Stabil fuel stabilizer from Walmart (1 oz per 2.5 gallons) to allow storage of gas in the tank so it's ready to go with less gunk build up and easier start later. Generator shipped without oil. I did not use the enclosed free 1 liter of 10W30 oil or free tiny funnel, and used instead full synthetic 10W30 oil (5 liter jug) with long neck funnel from Walmart. I recommend pouring the oil into a clean disposable plastic cup and then using this cup to pour the oil into the funnel to reduce drips, waste, and mess. It took a full quart of oil.
I installed a Reliance 30216BRK manual transfer switch kit (bought on Epay for $_1_8_0 shipped--more at Lowes) and used the included 20 foot 14-30 cable from the 30216BRK kit to hook up the generator to the switch (generator is placed outside the garage of course to avoid carbon monox. posoining) when generator is needed. This switch and generator provide power to 50 gallon electric hot water heater (3000 watts), 2 fridges (1600 watts), 2 freezers (1600 watts), 6 ceiling spot lights, and 2 ceiling fans to family room. Obviously, the water heater will be switched on and off just for showers (once existing water in the tank cools) to reduce the load otherwise. The generator does have an idle control, stutters now and then when the water heater kicks on, and does not get any louder than a 20" push gas lawn mower. I can hear the generator barely in the house at night but not during the day. Generator is 10 feet from the house's brick wall, outside the garage door which is closed on top of the generator cable.
Starting is easy with plastic cheat sheet numbering 1 through 7 steps with electric start. 12v/14Ah sealed lead, tractor type battery started the generator with first push of the switch. This battery can be charged with a "smart" car battery charger if set to 2A mode for 6-8 hours. It can be replaced at Walmart or Lowes in the lawn tractor section. Stopping the generator is as easy as 1) unplug, 2) let run 3 more minutes, 3) push the button off, and 4) turn the fuel switch to off (also clearly stated, step by step, on the attached plastic poster).
Overall, this is an excellent generator for the price of $999.99 due to 1) 3 year warranty (1 year parts and labor, other 2 years parts only), 2) Honeywell brand (not the cheap Chinese junk like Powermax, Pro-Grade, Buffalo Tools, Blue Max, Chicago Tools, Eastern Tools, and numerous other aliases--best clue is the chincy 1 year warranty with them sending you the parts and you do the repair yourself or locally at any lawn mower/motor repair shop whose cost may or may not be covered by them), 3) 7500W continuous, 9375W peak watts (Chinese generators have exaggerated wattage ratings so beware), 4) included free accesories (25 foot L14-30 cable to 4 outlets which costs around $60-100 on Epay and even more locally), 1 quart of oil, cheapy funnel, 12v battery, step by step start/stop cheat sheet, toll-free help line with fast pickup by real Americans, and flat-free wheel kit.
I do wish that the fuel tank can be 10 gallons instead of 6.5 gallons, included funnel has a longer neck, easier access to fill oil, less noise is always a plus, included cable is standard 14-30 male to 14-30 female to allow easier hookup to transfer switches--it already has 4 outlets on the generator so why do we need 4 more on the generator cable?, outlet covers to keep them dry in the rain (I plugged them up with baby-proofing outlet covers at Walmart), and actual bumper to bumper 3 year warranty.
Despite these mentioned weaknesses, this generator is still a great buy at Amazon for this price.
37 of 37 people found the following review helpful
First off, let me say that I purchased this generator on Dec. 22 and it arrived on Jan. 6 (not bad, considering that when I purchased it, I was told it wouldn't even ship until the end of January!). Plus, Amazon shipped it to my doorstep FOR FREE, a savings of $166.00.
Now, let's get down to the generator itself. It arrived in perfect condition, very well packaged inside its cardboard box. I carefully read the instruction manual FIRST, before doing anything else, just to familiarize myself with the generator, the accessories, and the assembly instructions. I then began installing the feet and the wheels, a process that took a couple hours, only because I was trying to be extra careful and to fully inspect the generator for any apparent damage as I went (hey, it is a $1,000 investment!). The only problem worth mentioning here is that only two wheel washers were included, but the manual says four. However, an extra set of washers would've made it impossible to install the cotter pins, so in the long run, it was OK.
Next I was ready to add the engine oil. As was previously suggested by another buyer of this generator, I added full-synthetic 10W30 oil instead of the oil that came with it (the sticker on the included oil, by the way, states that it is only for use above 32 degrees F, and it's colder than that right now here in Maine!) As everyone else has pointed out, the included funnel is worthless; however, I picked up a GREAT long-neck funnel at Wal-Mart for a mere 97 cents. Once I added the oil, I went to attach the battery. Here's where I had my second minor problem. The instruction manual said the negative battery lead would be attached to the alternator for shipping, but it wasn't attached to anything; it was carefully wrapped in plastic and left free-floating. Not a problem at all.
Speaking of the battery, while I was attaching it, I also attached the leads for an automatic battery charger/tender. Once I finished this step, I plugged the charger in, and was told that the battery was already fully charged! This was a real plus, as I didn't have to wait to test the electric-start feature of generator. I put in a couple gallons of stabilized gas, double-checked the oil level, turned on the fuel valve and the choke (the choke is on when the lever is to the LEFT -- it's not clearly marked on the generator itself), and hit the start button. It started up IMMEDIATELY! I gradually moved the choke to the off position and gave the generator a few minutes to warm up. Then I pulled out my trusty multimeter to see what kind of juice I was getting. The 120V outlets were providing exactly 123V, and the 240V outlet was providing exactly 246V. Very stable readings, too! No major fluctuations at all!
Next it was time to plug the generator into my transfer switch. I did so, flipped the switch, and the next thing I knew, it was like NOTHING had happened. In other words, the voltage being fed into the house by the generator was so good, so stable, that everything in the house operated just like I was on utility power. I didn't try running everything at once, of course -- it's only a 7500W generator, not a 15000W or more -- but everything that I did run operated perfectly. My wife did a load of laundry in the front-loader washing machine, we turned on lots of lights, a space heater, the fridge, ran lots of hot water so the furnace would kick in to provide more, watched a DVD on our big-screen TV, surfed the Internet on our desktop PC, etc. We ran this full test of the generator for one hour! When we had multiple things running, I conducted another test with my multimeter. I'm happy to report that the house outlets were providing 122.5 to 122.9V, even with a decent load on the generator!
I can't think of a single bad thing to say about this item. The minor little issues I had are really nothing, when you get right down to it. What really matters is whether a generator will start reliably and provide good-quality electricity, and this baby DOES! If you want a generator to help you weather a short- or long-term power outage, I don't think you could go wrong buying this Honeywell. It's a real HONEY! And don't forget, it's got a three-year warranty, longer than every other generator I looked at. And you can't beat the price, considering the size of this machine!
Now, let's get down to the generator itself. It arrived in perfect condition, very well packaged inside its cardboard box. I carefully read the instruction manual FIRST, before doing anything else, just to familiarize myself with the generator, the accessories, and the assembly instructions. I then began installing the feet and the wheels, a process that took a couple hours, only because I was trying to be extra careful and to fully inspect the generator for any apparent damage as I went (hey, it is a $1,000 investment!). The only problem worth mentioning here is that only two wheel washers were included, but the manual says four. However, an extra set of washers would've made it impossible to install the cotter pins, so in the long run, it was OK.
Next I was ready to add the engine oil. As was previously suggested by another buyer of this generator, I added full-synthetic 10W30 oil instead of the oil that came with it (the sticker on the included oil, by the way, states that it is only for use above 32 degrees F, and it's colder than that right now here in Maine!) As everyone else has pointed out, the included funnel is worthless; however, I picked up a GREAT long-neck funnel at Wal-Mart for a mere 97 cents. Once I added the oil, I went to attach the battery. Here's where I had my second minor problem. The instruction manual said the negative battery lead would be attached to the alternator for shipping, but it wasn't attached to anything; it was carefully wrapped in plastic and left free-floating. Not a problem at all.
Speaking of the battery, while I was attaching it, I also attached the leads for an automatic battery charger/tender. Once I finished this step, I plugged the charger in, and was told that the battery was already fully charged! This was a real plus, as I didn't have to wait to test the electric-start feature of generator. I put in a couple gallons of stabilized gas, double-checked the oil level, turned on the fuel valve and the choke (the choke is on when the lever is to the LEFT -- it's not clearly marked on the generator itself), and hit the start button. It started up IMMEDIATELY! I gradually moved the choke to the off position and gave the generator a few minutes to warm up. Then I pulled out my trusty multimeter to see what kind of juice I was getting. The 120V outlets were providing exactly 123V, and the 240V outlet was providing exactly 246V. Very stable readings, too! No major fluctuations at all!
Next it was time to plug the generator into my transfer switch. I did so, flipped the switch, and the next thing I knew, it was like NOTHING had happened. In other words, the voltage being fed into the house by the generator was so good, so stable, that everything in the house operated just like I was on utility power. I didn't try running everything at once, of course -- it's only a 7500W generator, not a 15000W or more -- but everything that I did run operated perfectly. My wife did a load of laundry in the front-loader washing machine, we turned on lots of lights, a space heater, the fridge, ran lots of hot water so the furnace would kick in to provide more, watched a DVD on our big-screen TV, surfed the Internet on our desktop PC, etc. We ran this full test of the generator for one hour! When we had multiple things running, I conducted another test with my multimeter. I'm happy to report that the house outlets were providing 122.5 to 122.9V, even with a decent load on the generator!
I can't think of a single bad thing to say about this item. The minor little issues I had are really nothing, when you get right down to it. What really matters is whether a generator will start reliably and provide good-quality electricity, and this baby DOES! If you want a generator to help you weather a short- or long-term power outage, I don't think you could go wrong buying this Honeywell. It's a real HONEY! And don't forget, it's got a three-year warranty, longer than every other generator I looked at. And you can't beat the price, considering the size of this machine!
61 of 66 people found the following review helpful
Did a fair amount of research on brands but eventually was won over by the price point and a somewhat reputable brand name. The shipment was at exactly nine days after ordering, and the local delivery was within the time frame stated, although near the tail end of the window so no real reason to complain. The driver off-loaded the boxed unit with a dolly and placed it within my garage.
There it sat for a couple of weeks until bad weather was predicted, so I finally took it out of the box and began putting it together. That's when the little nitpicky stuff began to surface. Wheel kit was missing a set of washers, so the wheels won't roll very smoothly. Then went to install the handles and found that one handle did not have a hole drilled for the bolt. Ended up drilling it myself - not a real big deal but a pain nonetheless. Tried to add oil with the funnel provided but it was worthless, so as others had previously suggested the next day I went out and bought a long-necked funnel (along with a male to female L14-30 cord to be able to connect the generator to my manual transfer switch. That night a storm came in and of course we lost power, so I was scrambling in the dark to fill the oil (with the new funnel) and then began adding fuel. Immediately there was a leak at the fuel shut-off switch. Ran it anyway (not very smart I know)and it started right away and powered up what we needed.
The next day attempted to fix the leak but it appears to be a problem with the gasket or O-ring within the valve housing. Tried to get a replacement part but was told I had to take it in to an authorized dealer for it to be ordered and fixed under warranty. They wouldn't send a replacement part, so now I have to load the 300lb unit into my car and travel 40mi one-way to drop it off so they can order the replacement part and wait 1 - 1.5 wks before I can again drive down to pick it up.
For the 2hrs I did use the generator it seemed to work ok, its just now that I'm concerned about the long-term and whether or not there are other issues that will surface. Especially since the distance to an authorized dealer is excessive. Check this out if you're considering purchasing, I didn't think of it.
There it sat for a couple of weeks until bad weather was predicted, so I finally took it out of the box and began putting it together. That's when the little nitpicky stuff began to surface. Wheel kit was missing a set of washers, so the wheels won't roll very smoothly. Then went to install the handles and found that one handle did not have a hole drilled for the bolt. Ended up drilling it myself - not a real big deal but a pain nonetheless. Tried to add oil with the funnel provided but it was worthless, so as others had previously suggested the next day I went out and bought a long-necked funnel (along with a male to female L14-30 cord to be able to connect the generator to my manual transfer switch. That night a storm came in and of course we lost power, so I was scrambling in the dark to fill the oil (with the new funnel) and then began adding fuel. Immediately there was a leak at the fuel shut-off switch. Ran it anyway (not very smart I know)and it started right away and powered up what we needed.
The next day attempted to fix the leak but it appears to be a problem with the gasket or O-ring within the valve housing. Tried to get a replacement part but was told I had to take it in to an authorized dealer for it to be ordered and fixed under warranty. They wouldn't send a replacement part, so now I have to load the 300lb unit into my car and travel 40mi one-way to drop it off so they can order the replacement part and wait 1 - 1.5 wks before I can again drive down to pick it up.
For the 2hrs I did use the generator it seemed to work ok, its just now that I'm concerned about the long-term and whether or not there are other issues that will surface. Especially since the distance to an authorized dealer is excessive. Check this out if you're considering purchasing, I didn't think of it.
Most Recent Customer Reviews
Defective Product Amazon and Mfgr No Help!
Purchased this generator for emergency use during power outages. Assembled it, started it, and then left in garage for the eventual power failure. Read more
Published 4 months ago by dogs mom
Leaking fuel, when still new
This is probably an ok generator... when it is not leaking fuel. I'm a hobbyist mechanic (mostly motorcycles) so I can probably fix it myself- could be a dirty carb or a gasket... Read more
Published 4 months ago by Ari Blue
Awesome, buy now, wont regret it
This is an amazing product.
We loose power very often in North East due to storms knocking down power lines and trees. Read more
We loose power very often in North East due to storms knocking down power lines and trees. Read more
Published 6 months ago by Ayesha A. Khan
Broke within a year
I got this a year ago based on brand, price and power output.
The unit looks really well built, however it has serious problems starting and staying on. Read more
The unit looks really well built, however it has serious problems starting and staying on. Read more
Published 7 months ago by Home Owner, Husband and Father of Two Boys
Great Purchase
Assembled easily although it was missing one of the axle brackets. I contacted Honeywell and they said they would ship one out to me once they got some. Read more
Published 8 months ago by Amazon Newbie
One quirk, but overall very happy. - Get a generator now when you...
Please Note: I have the Honda powered version of this unit, so I am not going to focus on the motor which It seems some folks have had issues with. Read more
Published 10 months ago by koboilila
Defective Carburetor/Unavailable Parts
We bought this generator in the Fall of 2010 and had approximately 50 hours of run time on it when the generator went during a major power outage when we went to start it up. Read more
Published 14 months ago by Martha M. Wilson
NO SUPPORT OR PARTS!!!!
Every thing great until you need a part or support. Would not start in cold weather. Carburetor filter bowl developed leak within weeks. Read more
Published 14 months ago by Ralph H. Jones
This item was defective
I purchased the HW7500E b/c I read good reviews on line.
When I started it for the first time, the RPMs would rev up really high, then drop back down to the point where it... Read more
When I started it for the first time, the RPMs would rev up really high, then drop back down to the point where it... Read more
Published 14 months ago by Cheryl Singstock
Great deal for the money
I bought my generator in February 2011. It took exactly one week to arrive. The ABF truck delivered on time but I had to help unload. Read more
Published 14 months ago by Todd S.
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